Privacy Policy & Data Protection
data protection
The following data protection information is intended to give you an overview of the collection and processing of your data. The complete information can be found in the data protection declaration below.
I. Those responsible
In terms of the General Data Protection Regulation (GDPR) and other data protection laws, this is:
CfT Group GmbH
Wiener Strasse 99
2514 Traiskirchen (Austria)
II. Your rights
1. Right to information
2. Right to rectification
3. Right to restriction of processing
4. Right to delete personal data
5. Right to data portability
6. Right to Object
7. Right to complain
Regardless of which right you want to assert, you can always send us your application in 3 ways:
III. Contact for data protection-related inquiries
If you have any questions, suggestions or complaints about the processing of your data, you can contact our data protection coordinator at:
In writing: CfT Group GmbH
Dept. SEMPERDEAL
Wiener Strasse 99
2514 Traiskrichen
• Email: support@semperdeal.com
• In person: Monday to Thursday from 9 a.m. to 4 p.m., Friday 9 a.m. to 12 noon
IV. Competent supervisory authority
for data protection agendas:
In writing: Austrian Data Protection Authority, Wickenburggasse 8, A-1080 Vienna
Email: dsb@dsb.gv.at
V. What data do we collect from you
a. No personal data
When you access www.semperdeal.com, your internet browser automatically transmits data to our web server for technical reasons. This includes the date and time of access, the URL of the referring website, the file accessed, the amount of data sent, the browser type and version, the operating system and your IP address. These data are stored separately from other data that you enter when using our offer and are only used internally to generate access statistics. It is not possible for us to assign this data to a specific person.
b. Data collected through visitor input
Access to the contents of the website www.semperdeal.com is basically possible without prior registration. Certain functions require prior registration, in the course of which various personal data must be provided. We collect this data for the purpose of being able to make the further functions of our website available to the registered user, as well as for documentation purposes.
These can include:
Company / municipality, salutation, title, surname, first name, street, house number, zip code, city, telephone number, email address, if applicable, function, if applicable, customer number assigned by us
Furthermore:
We use Google Analytics to measure our website visits. For this purpose, your IP address will only be processed and transmitted anonymously.
VI. What do we use your data for?
1. To provide our products and services
2. To optimize and protect our website
3. To collect statistical data to analyze reader and user numbers, as well as to document reach
Furthermore:
1. To respond to your contact requests and messages.
2. to be able to process requests for quotations, orders and commissions.
3. To maintain customer satisfaction and loyalty
4. Recruiting and acquiring new customers (telephone marketing, email marketing, by letter)
5. Only in special exceptions will it be passed on to third parties (e.g. if we are legally obliged to do so, in the event of default in payment we work with a debt collection company)
Data protection
1. Principles
For the CfT Group GmbH (SEMPERDEAL) trust is an important cornerstone in every business relationship, which is why we pay great attention to the secure and sensitive handling of your data. This data protection declaration is intended to give you an insight into which personal data is used, for what purpose and which options are available to you as the data subject in order to have the best possible overview of what happens to your data and what rights you are entitled to in this regard.
For you as the person concerned, this means:
• You decide which personal data you transmit to us and for what purpose we may process or use it.
• You can of course revoke your consent to the processing or use of your data at any time with effect for the future.
• We observe your rights from the aforementioned data protection laws, such as the right to information about the data we have stored about you.
• Of course, our security measures in information processing correspond to the state of the art and the legal requirements.
• Our employees are bound to secrecy.
In order to explain the whole thing to you as transparently as possible, we have tried to describe the facts as simply as possible. Regardless of whether you are a long-time customer or have just joined us as a new customer, we invite you to read this statement carefully and to familiarize yourself with our practices. If you have any questions, we are of course available at any time and look forward to hearing from you.
2. What type or categories of personal data do we process
Personal data is all information that makes it possible to identify a natural person or to make it identifiable.
We save and process the personal data disclosed to us only insofar as it is related to our offers, ie for the sale of our products and services, the operation of marketing, collection for statistical purposes and analyzes, or our processing, which is on our website he follows.
We process the personal data that you provide to us as a user of our website and / or as a customer and / or as an interested party through information, for example in the context of an inquiry, registration, order or in the context of concluding a contract. We process the following personal data:
Company / municipality, salutation, title, surname, first name, street, house number, postcode, city, telephone number, email address, if applicable, function, if applicable, customer number assigned by us
Regardless of what personal data it is, we guarantee that we will only use it for the purpose for which it was originally collected. The transparency of this process is particularly important to us, so that there are no ambiguities in the collection and you know from the start how, for what and by whom the data was collected. Therefore, before the data is collected, you will be informed of what exactly we need this data for.
3. How do we use the personal data
Data provided by the data subject are collected and processed by us in order to provide the data subject with the best possible comfort when it comes to our services and, above all, products.
The data processing also takes place for the appropriate exercise of the company as a broker of products and as a shop operator as well as to fulfill its obligations as such towards our customers and project partners.
The processing of the data of the person concerned takes place on the basis of the voluntary provision, fulfillment of the contract as well as in the exercise of the legal regulations addressing the responsible persons (copyrights, advertising law, editing rights, licensing etc.).
In addition, the following data processing purposes are pursued:
• Win back and win new customers
• Maintaining customer satisfaction and loyalty to avoid contract cancellations
• Operation of direct mail (e-mail marketing, telemarketing, by letter), insofar as this is permitted
It is only passed on to third parties in special exceptions (e.g. if we are legally obliged to do so, in the event of default in payment we work with a debt collection company)
If the purpose of the original survey expires, we are only permitted to continue to store your data if we have obtained your consent or if there is another important reason for exception.
4. Existence of automated decision-making
As a responsible company, we do not use automatic decision-making or profiling.
5. Legal basis for the collection and processing of your data
Anchor We try to present the collection and processing of your data to you as transparently as possible. That is why we adhere exactly to the requirements of Art. 6 ff of the GDPR and use this as the legal basis for processing and collecting your data. We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Legal basis for data processing:
• Consent given in accordance with Article 6 (1) (a) GDPR for the processing of your personal data for specific purposes.
• The processing of personal data (Art. 4 No. 2 GDPR) takes place as far as necessary for the implementation of our contracts with you and the execution of your orders as well as for the implementation of pre-contractual measures according to Art. 6 Para. 1 lit. b GDPR.
• Legal obligations in accordance with Article 6 (1) (c) GDPR, which we have to fulfill, such as legally required retention and documentation obligations.
• Preservation of legitimate interests in accordance with Article (1) (f) GDPR. If necessary, data processing can take place in the context of weighing up interests in favor of the CfT Group GmbH or third parties in order to safeguard legitimate interests. In the following cases, data is processed to safeguard legitimate interests. Examples of such cases are
• Measures for business management and further development of CfT Group GmbH
• Contacting you for direct marketing purposes by telephone or email. In the business area, we use contact details (e.g. address, email, telephone number) to get in touch with our cooperation and business partners. For this purpose, we use the contact information that we have received on the respective website or that we have received from other publicly accessible channels. We only contact business customers who are interested in our offers if there is a factual connection between our products and services and the company we have contacted.
• Assertion of legal claims and defense in legal disputes
• Guarantee of IT security and IT operations
• To further improve the user-friendliness of your service facilities such as your website
Personal data will only be passed on or transmitted by us to third parties if this is due to a legal necessity or is necessary for the purpose of processing the contract or if you as a user of our website and / or interested party and / or customer have given your prior consent.
The stored personal data will be deleted if you, as a user of our website and / or interested party and / or customer, revoke your consent to data processing, if your data is no longer required to fulfill the purpose for which it was stored, or if your storage is no longer necessary other legal reasons are or will be inadmissible. Data that are required for contract processing, accounting purposes or to comply with other legal obligations (documentation obligations) are not affected by a request for deletion.
6. Disclosure of data and transmission
Within the CfT Group GmbH, those departments or employees who need your data to fulfill contractual, legal and legitimate interests receive your data. In addition, contractually bound processors will receive your data from us if they need the data to perform their respective services. All processors are contractually obliged to treat your data confidentially and only process it within the scope of the agreed provision of services.
Processing of personal data outside the EU does not take place
7. Duration of data storage
In any case, data is stored for the duration of the offer and / or order processing. In addition, your data will be stored to pursue legal claims or guarantee, warranty, statute of limitations and statutory retention and documentation obligations that apply to us or until a legitimate request for deletion has been received.
8. Data access and data security
The persons in our company who are involved in the handling and the process have access to your data, depending on the operational and organizational requirements. These are in particular:
• Managing directors
• Service technician / field service (services)
• Sales staff
• Processors
• Delivery
Anchor data protection and data security are important to us. The data on the contact form is sent to us in encrypted form. We have taken technical and organizational measures to secure our data processing. This particularly applies to the protection of your personal data. We protect these from unauthorized or unlawful processing, unintentional loss, unintentional destruction or unintentional damage. Your data is protected against unauthorized access, for example.
9. Your rights as a data subject
In order to be able to guarantee you transparency, you have the following rights, which you can assert as a data subject. In terms of the GDPR, you are a data subject if your personal data is processed.
It may be necessary for you to prove your identity to us in a suitable form in order to prevent unauthorized third parties from being given information about your data and / or unauthorized changes and / or deletions being made.
In the event that you exercise your rights, we must immediately, but no later than one month after receipt of your request, to comment on it or to respond to your request or to announce whether and why the period for comment is extended by two months.
The right to information
You have the right to information about your personal data processed by us.
The right to rectification
If your data processed by us is not correctly recorded, please inform us so that we can correct and / or complete and / or restrict it immediately.
In the event that you no longer want us to process your data, we ask you to let us know. We will of course delete your data immediately and inform you accordingly. If there are compelling legal, in particular legal reasons that prevent deletion, you will be notified immediately by us.
The right to restrict processing
You can exercise your right to restrict the processing of your data in our company if:
• You dispute the correctness of your personal data and the CfT Group GmbH checks your data for correctness
• Your data has been processed unlawfully, but you refuse to delete it and instead aim to restrict its use
• We no longer need your data for their original purpose, but you need them for the establishment, exercise or defense of legal claims
• If you make use of your right of objection, however, it has not yet been determined whether the legitimate reasons on our side outweigh your reasons
As soon as you have initiated the restriction of processing, you will be informed by us immediately before it is lifted. This can be the case, for example, if they are processed to assert, exercise or defend legal claims or to protect the rights of another natural person or for reasons of the public interest of the Union or a member state.
The right to delete your data
In the event that you no longer want us to process your data, we ask you to let us know. We will of course delete your data immediately and inform you accordingly. If there are compelling legal, in particular legal reasons that prevent deletion, you will be informed immediately by us.
Right to data portability
Your personal data is yours. You therefore have the right to receive this data in a structured, commonly used and machine-readable format. This applies to data that you have provided to us and that are processed automatically on the basis of your consent or the fulfillment of a contract.
Right to object
You have the right to object to the processing of your personal data at any time for reasons in accordance with Article 6 Paragraph 1 lit. e or f of the GDPR. This also applies to profiling based on these provisions.
In such a case, your data will no longer be processed by us, unless we can prove compelling reasons worthy of protection for the processing that outweigh your concern or the processing is aimed at the establishment, exercise or defense of legal claims.
With reference to direct mail, you have the right to object at any time to processing for the purpose of such advertising. This also applies to profiling if it is related to direct mail.
Right of appeal
If you are of the opinion that we are violating Austrian or European data protection law when processing your data, we ask you to contact us so that we can clarify any questions you may have. Of course, you also have the right to complain to the Austrian data protection authority.
10. How is your application processed?
In order to make it easier for you to assert your rights as a data subject and to process your application as quickly as possible, we have created an information form for you. Please send this by post or email to the under III. specified contact addresses.
We ask for your understanding that for your own safety we can only process requests with proof of identity. After your request has been processed, the submitted documents will be destroyed immediately.
11. Use of the website www.semperdeal.com and its services
The website www.semperdeal.com collects a series of general data and information each time the website is accessed by a data subject or an automated system. These general data and information are stored in the server's log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website can be controlled, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.
When using this general data and information, we do not draw any conclusions about the person concerned. Rather, this information is required to (1) correctly deliver the content of our website, (2) optimize the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and ( 4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is therefore evaluated statistically and also with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data in the server log files are stored separately from all personal data provided by a data subject.
Orders via SEMPERDEAL
Anchor At various points on our website we offer you chargeable services and / or the chargeable order of goods. For this purpose, you may have to provide further data depending on the respective service (e.g. a delivery and / or billing address, email address or payment data). As far as this is necessary for the processing of your order, CfT Group GmbH (SEMPERDEAL) can pass on the collected and stored data to service providers. We have an order processing agreement with these service providers, which regulates, among other things, that the transmitted data is processed in accordance with the Data Protection Act. You can find out to which service providers your data will be transmitted on the respective order page before you place an order / login / registration. SEMPERDEAL will document your consent. You can find more information about order processing in our terms and conditions
Anchor You can subscribe to a newsletter on our website. For this we need your e-mail address and your consent that you agree to receive the newsletter. If you want to register for our newsletter, you will receive a confirmation email from us with a link. After clicking the link, you can confirm your wish to receive the newsletter and your email address. The newsletter will only be sent to the desired e-mail address after the confirmation process has expired. (This is called a double opt-in). As long as you do not click the link in the confirmation email, we will not send you a newsletter. Your data will still be saved in the system. You can request the deletion of the data at any time. Send us an email to: support@semperdeal.com As soon as you have clicked the link in the confirmation email, you will receive our newsletter. If you no longer want this, you can unsubscribe from the newsletter at any time. At the end of each newsletter there is the option to unsubscribe by clicking on the "Unsubscribe" link. Your data will still be saved in the system. You can request the deletion of the data at any time. Please send us an email to: support@semperdeal.com Please understand that we have to save your email address in our system until you unsubscribe from the newsletter. This only serves the purpose of order processing. A service provider is responsible for sending and measuring the success of the newsletter. We have an order processing agreement with these service providers, which regulates, among other things, that the transmitted data is processed in accordance with the Data Protection Act. You can find out to which service providers your data will be transmitted on the newsletter registration page.
Cookies
A cookie is a data file that - if your browser settings allow it - is stored by us on your computer when you visit our website or perform certain actions. The cookie contains information that we have sent to your computer and saves certain settings and data for exchange with our system via your browser.
We use so-called session cookies (also known as “session cookies”), which are stored during your visit to our website and are deleted when you end your browser session. We also use permanent cookies that remain on your computer even after the end of a browser session. The permanent cookie contains an identification number with which we can identify your computer. This enables us to improve our services if you visit our website repeatedly. It is not possible for us to assign personal data to this identification number.
If you do not want to use cookies, please set the cookie handling in the security settings of your browser accordingly. You will find the setting option in the most common browsers in the "Tools" menu under "Settings" or "Internet options" and the "Data protection" tab. You can also delete cookies that have already been set using these settings.
Please note, however, that certain cookies are necessary to ensure the basic functions of the website. Some pages on our website may not function properly if you do not accept cookies. In the following you will also find out how you can prevent certain cookies from being set.
Google Analytics
This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install.
Plugin download: http://tools.google.com/dlpage/gaoptout?hl=de
Integration of services and content from third parties
It may happen that third party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites, are integrated into this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third-party providers”) are aware of the IP address of the user. Because without the IP address, you would not be able to send the content to the browser of the respective user. The IP address is therefore required to display this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party provider stores the IP address, e.g. for statistical purposes. As far as we know, we will inform users about it.
Links to other websites
SEMPERDEAL links websites of other providers not affiliated with us (third parties). If you click on these links, SEMPERDEAL no longer has any influence on which data is collected and used by these providers. You can find more detailed information on data collection and use in the data protection declaration of the respective provider. Since the collection and processing of data by third parties is naturally beyond our control, we cannot accept any responsibility for this. Therefore, we will clearly point out to you, as far as technically possible, that you are accessing another Internet provider. If this is not already clear from the text, we will provide the link to a third-party website with the note “external link”.
12. Update of the regulations
Due to current circumstances such as an amendment to the Federal Data Protection Act or the EU General Data Protection Regulation, we will update this data protection declaration if necessary. The CfT Group GmbH in Traiskirchen reserves the right to change these provisions at any time in accordance with business requirements.