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Frequently Asked Questions (FAQ)

Find answers to the most common questions about our products, ordering, shipping, payment and service.

67 answers

General

Identifying target utilitiesRadiodetection
Induction

If several conductors are running in parallel, and it is not possible to connect a transmitter, each line may be located separately. Proceed as follows:

  1. Perform a sweep of the area to find the position and number of conductors in the area.
  2. Map the direction in which the conductors are going.

To trace the lines:

  1. Switch on the transmitter.
  2. Select a frequency on the transmitter and set the same matching frequency on the locator.
  3. Place the transmitter on its side and in line with a conductor.
  4. Ensure the conductor is directly below the transmitter.
  5. This will ‘null out’ the signal directly below the transmitter, placing no signal on that conductor, and enable the other conductors to be located.
  6. Locate each conductor and mark its position.
  7. Move the transmitter down the route and continue locating and marking.
  8. Trace each conductor out of the search area until the target can be accurately located.
Unwanted signal coupling

Unwanted coupling of the signal from the target line to another nearby line is one of the most common location problems. It leads either to an error in the marked position and depth of the target line or to marking the wrong line. A certain degree of coupling is unavoidable in many situations but there are ways in which a careful user can reduce coupling and increase location reliability.

  • Avoid applying the signal by induction. The signal may be coupling to more than one line directly from the transmitter. Use the signal clamp where possible.
  • Identify points where lines may be bonded or in close proximity to each other. Work toward these points rather than away from them. For example, if gas and water pipes are bonded within a building, apply the signal at the valves or access points in the road rather than in the building.
  • Reduce coupling to a parallel line by using a low signal frequency where available.
  • Return signal flowing on another line. Use a double-ended connection to by-pass the ground return if possible. 
  • Choose a signal application point where the line is furthest from other lines and not in a congested area. 
  • When using single-ended connection, site the ground stake as far from the target line as possible and away from other buried lines. 
  • Avoid using existing structures for ground connections; other buried lines may be bonded to them. 
  • A bad ground connection or just laying the ground lead on the surface at right angles to the line may result in less coupling than a good ground provided long distance tracing is not required.

 

Sketches: signal curves over three lines, plus correct and crossed-out incorrect transmitter connection

Nulling utilities & interference from services

 

 

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TX Transmitter: Live Plug Connector (LPC)Radiodetection

This accessory is used to easily apply a transmitter signal to a street distribution cable using a standard mains socket. It is available with a UK, US or EU style mains plug. Qualified for use to CAT II 250V.

Live Plug Connector with UK mains plug and connecting lead

Part No: 10/Tx-LPC-V2-XX (XX = EU, UK, US)

The Live Plug Connector applies the TX Transmitter signal to a live domestic power socket and, via the domestic wiring system, to the service and supply cable in the street.

Connect the Live Cable Connector to the TX transmitter accessory socket and the mains power socket, then switch the transmitter and the power socket on.

NOTE: The Live Plug Connector provides protection to 250V AC.

 

WARNING!: Do not use Direct Connect leads to connect to live cables. Use the Radiodetection Transmitter Live Plug Connector or Live Cable Connector. Failure to do so may result in injury or equipment damage.

WARNING!: Connection to live power cables should only be undertaken by qualified personnel.

WARNING! Failure to comply with safety warnings can cause serious injury or death.

CAUTION! Failure to comply with safety cautions can result in damage to equipment or property.

WARNING! Direct connection to live conductors is POTENTIALLY LETHAL. Direct connections to live conductors should be attempted by fully qualified personnel only using the relevant products that allow connections to energized lines.

WARNING! The transmitter is capable of outputting potentially lethal voltages. Take care when applying signals to any pipe or cable and be sure to notify other technicians who may be working on the line.

WARNING! Ensure the TX transmitter is switched OFF before making a connection and before disconnection of the direct connection lead to a service.

WARNING! This equipment is NOT approved for use in areas where hazardous gases may be present.

WARNING! Before removing the transmitter battery pack, switch off the unit and disconnect all cables.

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CD clamps & stethoscopesRadiodetection

On both the CD / CM clamp and the CD stethoscope there is an arrow that indicates which way the clamp or stethoscope is facing in relation to the transmitter. If the arrow is pointing away from the transmitter when the CD reset is performed the locator display shows 000 and the bar graph reads 100%. If the arrow is pointing towards the transmitter, the locator display shows 111 and there is no bar graph reading.

When using either of these accessories it is important to reset the CD at a known point, near the transmitter, before making any identification measurements.

 

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About RD Manager™ OnlineRadiodetection

RD Manager™ Online is a Radiodetection program for Microsoft® Windows® and is compatible with RD7200, RD8200, RD8200e, RD8200G, RD8200SG precision locators and MRX, MRXG and MRXSG precision marker locators.

NOTE: RD Manager Online does not support any other precision locator.

Once installed onto your PC or laptop, RD Manager Online can be used to:

  • Register your products to extend your locator or transmitter warranty to a total of 3 years.
  • Update the software of your locators.
  • Update the locator’s configuration settings.
  • Setup custom frequencies. **
  • Enable or Disable StrikeAlert™.
  • Perform an eCert™ calibration and print a Radiodetection Calibration Certificate.
  • Retrieve the latest factory calibration data to print a copy of the latest Radiodetection  Calibration Certificate.
  • Set the Calibration Due date (CALSafe™).**
  • Export usage logs to CSV. (RD8200G/SG/ MRXG and MRX SG models only)*
  • Export survey measurement data*
  • Export KML survey data for interface to GIS/Mapping systems.**

 

* Does not require registration or an active internet connection.

** Compatible models only. 

System Requirements

Microsoft Windows 10 Onwards

A live Internet connection is required to take advantage of some RD Manager Online features.

A spare USB port and a USB type C cable are required to connect the locator to the PC.

Administrator privileges are required to install RD Manager Online.

 

NOTE: To ensure a reliable connection use a 1m, or shorter, USB 2.0 High Speed compliant cable from a reputable manufacturer. Such cables are generally marked or specified as 28AWG/1P + 24AWG/2C or 28AWG/1PR + 24AWG/2C.

If you have a problem in getting your PC to recognise your locator:

  • Disconnect all other USB powered devices attached to your PC
  • Try another USB port on your PC
  • Try a different USB lead

 

 

 

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C.A.T Manager PermissionsRadiodetection

When using the C.A.T Manager mobile app on Android devices for the first time or after re installing the app, certain permissions will need to be accepted before being able to use the app.

Please follow the steps below:

Open the app and Sign in

NOTE: You will need to have created a C.A.T Manager account on the Radiodetection portal and be enabled to use the app before being able to sign in

C.A.T Manager app sign-in screen with username and password fields

Select Save as 'Default' for Standard account or populate Account and Contract if you have a Pro account.

C.A.T Manager app: account and contract selection, both set to ‘Default’, ‘Save’ button

You will now be presented with the screen below

C.A.T Manager permissions screen: ‘NOTIFICATIONS’, ‘LOCATION’, ‘BACKGROUND’, ‘BLUETOOTH’

  • Select NOTIFICATIONS and select 'Allow'
  • Select LOCATION and select 'While using the app'
  • Select BACKGROUND - then Permissions, followed by Location.  Now select 'Allow all the time'

Press the 'back' button 3 times to get back to the C.A.T Manager Permissions page

  • Select BLUETOOTH and select 'Allow'

With all the permissions completed, you will now be able to use the C.A.T Manager app.

 

 

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FlexiTraceRadiodetection

The Flexitrace is a traceable plastic covered fiberglass rod incorporating wire conductors and is used for locating small diameter, non-metallic pipes to a depth of 3 meters. The Flexitrace can be inserted into a pipe or duct as small as 9 mm / 3/8” internal diameter, and with a minimum bend radius of 250mm. Batteries are not required, as the FlexiTrace is powered by any Radiodetection transmitter.

The FlexiTrace has a maximum power rating of 1W. When using the FlexiTrace with a Radiodetection Tx-5 or Tx-10 transmitter the output limit must be set to 1W in the MAX P menu and the output voltage limit set to LOW in the MAX V menu.

WARNING! Failure to follow the Tx-5 or Tx-10 instructions above may result in the tip of the FlexiTrace becoming too hot to touch, resulting in risk of personal injury and damage to the equipment.

The FlexiTrace can be used in two modes: Sonde mode or Line mode. In sonde mode only the tip of the FlexiTrace is energized whilst in line mode its whole length is energized.

To use as a sonde, connect both transmitter leads to the FlexiTrace stud terminals. As the FlexiTrace terminals are not color coded it does not matter to which terminals the leads are connected. To use the FlexiTrace in line mode, connect the red transmitter lead to one of the FlexiTrace terminals and connect the black transmitter lead to a suitable ground connection

 

FlexiTrace on its reel, tip 8 mm in diameter and 40 mm long

FlexiTrace

 

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Using RD Map+ and the Trimble Catalyst DA2Radiodetection

 

RD Map+ and the Trimble Catalyst DA2 GNSS receiver add accurate position measurement to your precision locator surveys to create high accuracy maps of buried utilities whilst locating.

 

Locator with Trimble Catalyst DA2 GNSS receiver and smartphone running RD Map+ in a holder

RD Map+ and Catalyst DA2 System Set Up

Note You must have set up RD Map+ and your locator before starting setting up your Trimble catalyst. This guide also assume that you are familiar on how RD Map+ works.

Follow the steps below for a trouble-free set up of RD Map+ and the Catalyst Da2 and to ensure you get the best from your operations.

 

Step 1 - Set up your Trimble Catalyst DA2 and Locator mount kit

 

Step 2 - Set up RD Map+ to use the Trimble Catalyst

 

Step 3 - Ensure you have a valid Catalyst subscription

 

Step 4 - Install and configure Trimble Mobile Manager App

 

You are now ready of creating high accurate position measurements to your surveys to create or maintain accurate utility maps.

 

High accuracy position measurements in a RD Map+ utility survey 

 

Using a Catalyst 1 On Demand hour

If you have access to Catalyst On Demand hours you can use them to access high accuracy position measurements from your DA2.

Follow the steps below

Annual Catalyst subscription

If you have a valid annual Catalyst subscription and if you have followed the system setup steps above you are ready to use RD Map+ and your Catalyst DA2.

Follow the steps below

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Download the C.A.T Manager Online - Mobile Operation ManualRadiodetection

C.A.T Manager Online - Mobile app is part the C.A.T Manager Online systems, allowing Radiodetection’s gC.A.T4 users to transmit automatically their locate data to the C.A.T Manager server to be analysed and stored.

Click here to download the latest version of the Operation Manual

 

Note: That this manual and all its contents are subject to change. Radiodetection products are under continuous development. Radiodetection Ltd reserves the right to modify the product without notice and some product changes may have taken place after this user manual was published.

This document may not be copied, reproduced, transmitted, modified or used, in whole or in part, without the prior written consent of Radiodetection Ltd.

Contact your local Radiodetection office or dealer, or visit www.radiodetection.com for the latest products and service information.

 

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CD resetRadiodetection
About CD reset

When you trace a signal on very long target lines, the transmitter signal gradually bleeds into the ground by capacitance. This means the phase angle of the remaining signal gradually changes. A CD Reset can be used to re-establish correct CD operation. 

To perform a CD reset, press and hold theFrequency key (f) key.

This is referred to as phase-shift and can occur whenever an alternating current signal is flowing in a system of conductors that have a significant capacitance or inductance. The relative phase angle between the two frequencies will alter, but only over extended distances.

 

Diagram: line with capacitance to ground, phase shift at points A to F, “No CD” at D

CD reset

 

The illustration above 'CD Reset' represents a buried line with significant capacitance to ground. It illustrates the gradual phase-shift that occurs along the line. The diagram shows a reference point on each waveform. At first, the reference point occurs right on the Peak of a positive half cycle (A). It gradually moves towards the zero crossing point (D) and ends up on the Peak of a negative half cycle (F). The direction has shifted from forwards to backwards. At the intermediate point (D) the current flow cannot be determined. At this point the CD arrows on the RD8200SG locator will flash on and off. In the example shown in the illustration, by returning to (C) which is the last point at which a CD reading was achieved, and performing a CD reset, the response at (C) will be equivalent to that of (A).

In most cases the phase angle shift does not occur until many kilometers from the transmitter and in some cases a CD reset may only be required every 20 kilometers (15 miles).

Performing a CD reset

You should perform a CD reset every time you select a CD frequency. CD reset can only be performed when in CD mode.

To perform a CD reset:

While using any CD frequency,

  1. Press and hold theFrequency key (f) key.

Alternatively

  1. Press thePower key key to enter the menu.
  2. Scroll to the CDR menu using theUp arrow key orDown arrow key keys.
  3. Press theAntenna key key to enter the CDR menu.
  4. Select YES.
  5. Press theFrequency key (f) key to reset CD and exit to the main menu.
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Nulling outRadiodetection

Sometimes it is possible for some utilities to be masked by other utilities and this can happen when one or more utilities are in close proximity to each other or when stronger signals may radiate.  In certain applications and congested areas the ‘Nulling’ technique allows operators to eliminate the induction signal directly beneath the transmitter but at the same time induces the transmitter signal onto other nearby utilities that previously have not been able to be located

 

Nulling out effect sketch: transmitter field lines above three utilities in the ground

Nulling Out effect

 

Two persons Nulling Out technique:

  1. Place the transmitter close to the services you wish to trace (a parallel sweep may be used for this) and using the locator at a distance of approximately 10m/30’ from the transmitter, pinpoint the strongest signal.
  2. The sensitivity on the locator is adjusted so that the bar graph response is approximately 75%.
  3. Release the side support arm.
  4. With the locator over the centre of the signal the second operator should hold the transmitter at waist level, with the transmitter on its side – release support arm pointing down.
  5. The transmitter is then moved from side to side to find the ‘Null’ spot between two detectable signals; the transmitter should then be lowered towards the ground keeping it in the ‘Null’ spot.
  6. At ground level we are ideally looking for a ‘Null’ no wider than 50mm/2” (Sensitivity on the locator may need to be adjusted to achieve this).
  7. With the transmitter left on the ground in the ‘Null’ spot. The locator is used to check for additional  signals either side of the ‘Nulled’ signal.
  8. Should the ground be uneven the transmitter may be turned across the line of the service provided the release support arm remains facing downwards. (this will improve the stability of the unit).

 

One person Nulling Out technique

 

One-person nulling out: transmitter lying on its side, area swept with the locator

Nulling Out - Single person sweep

 

  1. Lay the transmitter on its side using the side support arm.
  2. Sweep the area around the transmitter with the receiver at least 10m/30’ from it.
  3. Reposition the transmitter at 5m/15’ intervals around the area and repeat step 2
  4. Stop when there is a response.
  5. Pinpoint and mark any lines.
  6. Trace the lines out of the area.

 

 

 

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Pairing to a transmitterRadiodetection

To pair to a transmitter you require a Bluetooth enabled model such as the Tx-5B or Tx-10B. 

Before you begin, try to switch off all nearby Bluetooth equipment as they may interfere with the locator and transmitter's pairing process.

On the locator:

  • Press thePower keykey to enter the menu.
  • Scroll to the ILOC menu using the Up arrow keyor Down arrow key keys.
  • Press theAntenna keykey to enter the ILOC menu.
  • Scroll to the PAIR option.

On the transmitter:

  • Press the Power keykey to enter the menu.
  • Scroll to the ILOC menu using the Up arrow keyor Down arrow key keys.
  • Press the Key labelled ‘V AΩ’key to enter the ILOC menu.
  • Scroll to the PAIR option

 

Starting the pairing process:

  • Press the Frequency key (f) key on the transmitter followed by the Frequency key (f) key on the locator.

NOTE: You should press these keys within a 30 second window otherwise the connection may time out

  • The transmitter and the locator will now attempt to pair

When pairing is in progress, the transmitter and locator will display a flashing Bluetooth icon. Pairing can take up to a minute. If the pairing process is successful, the transmitter will display the Transmitter paired icon icon and the locator will display a persistent Bluetooth icon for the duration of the connection.

If pairing fails, ensure that any nearby Bluetooth devices are switched off or invisible then repeat the process.

NOTE: Once the locator and transmitter have successfully paired, the transmitter should be power cycled to complete the process. You can then use iLOC to remotely change the transmitter’s output frequency and power levels from the locator. 

 

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Inductive searchRadiodetection

An inductive search procedure is a more certain technique for locating unknown lines. This type of search requires a transmitter and locator and two people. This type of search is referred to as a ‘two person sweep’. Before starting the sweep, define the area of search and the probable direction of lines crossing the area. Ensure the transmitter is switched on in induction mode.

 

Two-person sweep with transmitter and locator over two lines, signal curve peaking over each

Inductive search

 

The first person operates the transmitter and the second person operates the locator. The transmitter induces a signal onto lines as it passes over them and the lines are then detected with the locator at a suitable distance away from the transmitter (around 15 meters / 50 feet – although this will depend upon the level of induction power used.)

Hold the transmitter with its length aligned with the assumed direction of any lines.

The second person holds the locator at the start of the area to be searched and with the locator antennas at right angles to the probable direction of the buried lines. Set the locator sensitivity level as high as possible without the locator picking up any airborne signals directly from the transmitter.

When the transmitter and locator are in line both operators start to move forward in parallel. The operator with the locator sweeps it backwards and forwards, keeping the locator vertical, as they proceed in parallel with the transmitter. This method allows for misalignment of the transmitter, locator and buried line.

The transmitter applies the strongest signal to the lines directly below it, which are then located with the locator. Move the transmitter from side to side to establish the highest signal which indicates that the transmitter is also directly above the line(s).

Mark the ground at the point of each Peak signal detected with the locator. Repeat the search along any other possible paths of lines. Once the positions of any lines have been marked, reverse positions, place the transmitter over and along each line in turn, and trace the line out of the search area.

 

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About Survey MeasurementsRadiodetection

MRX SG Marker locator is capable of recording up to 10000 survey measurement records to internal memory. When a measurement is taken and saved, the MRX SG Marker locator will store the most relevant measurements taken and information, such as:

  • Log number
  • Current
  • Gain
  • Depth
  • Signal
  • Phase
  • Frequency
  • Marker type
  • GPS location

These measurements, taken at specific points indicated by you, can be used to report and map all your findings.

If the MRX SG Marker locator is paired to an Android or iOS device running a compatible application such as PointMan the locator will append position and time information to the data.

NOTE: The internal GNSS module needs to be switched on and connected to the GPS satellite system.

 

 

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Identifying target utilitiesRadiodetection
Induction

If several conductors are running in parallel, and it is not possible to connect a transmitter, each line may be located separately. Proceed as follows:

  1. Perform a sweep of the area to find the position and number of conductors in the area.
  2. Map the direction in which the conductors are going.

To trace the lines:

  1. Switch on the transmitter.
  2. Select a frequency on the transmitter and set the same matching frequency on the locator.
  3. Place the transmitter on its side and in line with a conductor.
  4. Ensure the conductor is directly below the transmitter.
  5. This will ‘null out’ the signal directly below the transmitter, placing no signal on that conductor, and enable the other conductors to be located.
  6. Locate each conductor and mark its position.
  7. Move the transmitter down the route and continue locating and marking.
  8. Trace each conductor out of the search area until the target can be accurately located.
Unwanted signal coupling

Unwanted coupling of the signal from the target line to another nearby line is one of the most common location problems. It leads either to an error in the marked position and depth of the target line or to marking the wrong line. A certain degree of coupling is unavoidable in many situations but there are ways in which a careful user can reduce coupling and increase location reliability.

  • Avoid applying the signal by induction. The signal may be coupling to more than one line directly from the transmitter. Use the signal clamp where possible.
  • Identify points where lines may be bonded or in close proximity to each other. Work toward these points rather than away from them. For example, if gas and water pipes are bonded within a building, apply the signal at the valves or access points in the road rather than in the building.
  • Reduce coupling to a parallel line by using a low signal frequency where available.
  • Return signal flowing on another line. Use a double-ended connection to by-pass the ground return if possible. 
  • Choose a signal application point where the line is furthest from other lines and not in a congested area. 
  • When using single-ended connection, site the ground stake as far from the target line as possible and away from other buried lines. 
  • Avoid using existing structures for ground connections; other buried lines may be bonded to them. 
  • A bad ground connection or just laying the ground lead on the surface at right angles to the line may result in less coupling than a good ground provided long distance tracing is not required.

 

Illustration: signal fields over three lines, correct and crossed-out incorrect transmitter connection

Nulling utilities & interference from services

 

 

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SondesRadiodetection
Sonde overview

A sonde is a self-contained battery operated transmitter used for tracing the paths of pipes, ducts, sewers and drains and in the precise location of blockages or collapses. The sonde can be fitted to a flexible rod for insertion or pushing through pipes etc. and the smaller diameter sondes can be used in conjunction with jetting machines and blown through the duct. A suitable Radiodetection locator can then be used to locate the sonde.

Choosing a suitable sonde

Radiodetection offers a wide range of sonde to suit most applications: From the ¼” / 6 mm diameter S6 33kHz microsonde which, with a range of 6.6” / 2m, targets fiber-optic micro ducting or other small non-conductive pipes, to the 33kHz Super Sonde, which with a depth range of 50 feet / 15m targets deep sewer pipes.

Consult the precision locate accessory range brochure or web page on www.radiodetection.com for a full list of all available sondes and their technical specifications.

Check that the sonde has sufficient range for the application and is dimensionally small enough and sufficiently robust for the application. Ensure that the frequency of the sonde corresponds with the locator frequency; the locator will not locate the sonde unless the frequencies are the same. Sondes are marked with their transmitting frequency. Ensure that the means of propelling the sonde is available together with the correct fittings and couplings.

Preparation

Insert a new battery into the sonde. A new battery or a freshly recharged battery should be used at the beginning of each day and preferably at the start of each new job.

Before inserting the sonde, check that the sonde and locator are at the same frequency and working correctly. To do this, place the sonde on the ground at a distance from the locator that is equal to the rated depth of the sonde. Point the locator at the sonde with the antenna in line with the sonde (the opposite of using the locator to locate a line) and check that the bargraph reading exceeds 50% at maximum sensitivity.

Propelling a sonde

Sondes have a thread at one end for connecting to drain rods, or to other devices for inserting and propelling the sonde along a drain or duct. Sondes may be floated along drains at the end of a tether and floats are available for fitting to the sewer sonde and super sonde. Sondes can be strapped to high-pressure water jets or similar devices used for cleaning, maintaining and inspecting drains. Sondes used in underground drilling and boring operations are normally housed in the boring or drill head behind the boring or drill bit.

Locating and tracing a sonde

Insert the sonde in the drain or duct access and locate it while it is still just in view at the drain or duct entrance. Hold the locator vertical directly over the sonde with the antenna in line with the sonde. Adjust the locator sensitivity so the bar graph reads between 60% and 80%.

The sonde radiates a Peak field from the center of its axis with a ghost signal at each end of the Peak. Move the locator a little way behind and then in front of the axis of the sonde to detect the ghost signals. Finding the two ghost signals positively confirms the locate. Reduce the locator sensitivity to lose the ghost signals but still indicate a clear Peak response directly over the sonde. Locator sensitivity is now set for tracing the duct or drain unless the distance between sonde and locator changes.

Propel the sonde three paces along the drain or duct and stop. Place the locator over the supposed position of the sonde. Do not adjust the sensitivity level.

 

Sonde pushed into a drain on a rod from a reel, with a person above holding a locator

Sonde deployment

 

To locate a sonde:

Sketch: locating a sonde with a main peak and a “Ghost” peak on either side

Locating a sonde
  1. Move the locator backwards and forwards and stop when the bar graph indicates a Peak. You can use the LCD compass to orient the blade of the locator with the direction of the sonde.
  2. Rotate the locator as if the blade is a pivot. Stop when the bar graph indicates a Peak. 
  3. Move the locator from side to side until the bar graph indicates a Peak. 
  4. Repeat 1, 2 and 3 with the antenna vertical and resting on or just above the ground. The locator should then be directly above the sonde with the antenna in line with it. Mark the position of the sonde and its direction. 
  5. Propel the sonde a further 1 or 2 meters, pinpoint, and mark the position. Repeat this pinpoint procedure at similar intervals along the line of the drain or duct until the survey is completed.
Checking sonde depth

The RD8200SG locator will automatically display the depth of a located sonde providing the locator is correctly oriented and positioned above the sonde. Using the LCD compass as a guide, rotate the locator until the compass indicates the sonde is in East / West position.

 

Sketch: sonde depth from the distance between nulls A and B, d = 0.7 AB

Calculating sonde depth Calculation method

Pinpoint the sonde. Move the locator in front of the sonde and still with the antenna in line with it, increase sensitivity to find the Peak of the ghost signal. Move the locator to behind the sonde ensuring that the locator blade is always in line with the sonde. Find the null positions A and B. Measure the distance between them and multiply by 0.7 to give an approximate depth measurement.

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About fault-findingRadiodetection

MRX(G) Marker locator is capable of locating cable to ground faults caused by damaged cable sheaths and can also be used to locate damage to insulation on pipelines. This process is known as Fault-Finding and uses specific fault find signals applied to the target.

Fault find signals can only be applied using Direct Connection method.

The A-frame accessory is used to locate cable sheath faults on power and telecom cables or insulation faults on pipelines.

To use Fault-Find you will need the following equipment:

  • MRX(G) Marker locator
  • Tx-5 or Tx-10 transmitter
  • Accessory A-frame with connecting lead
  • Direct connection lead and earth stake

There are 2 types of signals that can be used for fault finding:

  • 8K Fault Find – useful for sheath faults on cables but can also be used on pipelines over shorter distances.
  • CD Fault Find (only available on Tx-10) – this low frequency signal is very useful on pipelines and particularly useful on long distance pipelines. CD can also be used for locating sheath faults on cables.

 

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Nulling outRadiodetection

Sometimes it is possible for some utilities to be masked by other utilities and this can happen when one or more utilities are in close proximity to each other or when stronger signals may radiate.  In certain applications and congested areas the ‘Nulling’ technique allows operators to eliminate the induction signal directly beneath the transmitter but at the same time induces the transmitter signal onto other nearby utilities that previously have not been able to be located

 

Transmitter field lines over three buried lines when nulling out

Nulling Out effect

 

Two persons Nulling Out technique:

  1. Place the transmitter close to the services you wish to trace (a parallel sweep may be used for this) and using the locator at a distance of approximately 10m/30’ from the transmitter, pinpoint the strongest signal.
  2. The sensitivity on the locator is adjusted so that the bar graph response is approximately 75%.
  3. Release the side support arm.
  4. With the locator over the centre of the signal the second operator should hold the transmitter at waist level, with the transmitter on its side – release support arm pointing down.
  5. The transmitter is then moved from side to side to find the ‘Null’ spot between two detectable signals; the transmitter should then be lowered towards the ground keeping it in the ‘Null’ spot.
  6. At ground level we are ideally looking for a ‘Null’ no wider than 50mm/2” (Sensitivity on the locator may need to be adjusted to achieve this).
  7. With the transmitter left on the ground in the ‘Null’ spot. The locator is used to check for additional  signals either side of the ‘Nulled’ signal.
  8. Should the ground be uneven the transmitter may be turned across the line of the service provided the release support arm remains facing downwards. (this will improve the stability of the unit).

 

One person Nulling Out technique

 

Sketch: transmitter lying on its side, one operator sweeps the area in loops with the receiver

Nulling Out - Single person sweep

 

  1. Lay the transmitter on its side using the side support arm.
  2. Sweep the area around the transmitter with the receiver at least 10m/30’ from it.
  3. Reposition the transmitter at 5m/15’ intervals around the area and repeat step 2
  4. Stop when there is a response.
  5. Pinpoint and mark any lines.
  6. Trace the lines out of the area.

 

 

 

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Select mobile mapping appRadiodetection

Radiodetection are currently working with a number of app providers. Please see the full list including status.

PointMan can be purchased through Radiodetection, other apps need to be purchased directly from the provider.

 

App Name Android iOS      Website
PointMan ✓   ✓ https://pointman.com/
SubsurfaceMaps   ✓      ✓  https://www.subsurfacesolutions.com/subsurfacemaps
Geolantis.360 ✓ Expected  April 2025 https://www.geolantis.com/
LaunchPoint SiteRight ✓ ✓ https://elmgolaunchpoint.com/
DiamondMaps ✓   ✓ https://diamondmaps.com/
Terraflow ✓

✓

https://www.terraflow.ca/
MyCumulus ✓    Android only https://www.mycumulus.com/en/
Land2Map ✓    Windows only https://www.sogelink.com/en/land2map/
Arpentgist ✓    Android only https://www.d3e.fr/gps/gps_arpentgis_mobile.html
TopoCalc ✓    Android only https://geopixel.fr/nos-solutions/
Trimble access ✓     https://geospatial.trimble.com/en/products/software/trimble-access
Uinta Coming soon   https://junipersys.com/products/uinta-mapping-software

 

 

 

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StethoscopesRadiodetection
When to use a stethoscope

At times, it may not be possible to put a clamp around a cable because of congestion or because of inaccessibility. A stethoscope antenna should be used in place of a clamp to identify the target cable(s).

How to use a stethoscope

Plug the stethoscope into the locator accessory socket. Press the concave head against each cable in turn to detect a maximum signal.

Stethoscope range

 

Large stethoscope antenna

The large stethoscope antenna, which plugs into the locator accessory socket, is used for cable identification in situations where the cable is exposed. It is particularly useful for identifying heavy cables lying in a tray where it is not possible to fit a clamp. The concave detector head on the end of the insulated, flexible gooseneck is placed firmly against the cable to be identified. If there are a number of cables, the stethoscope antenna will give the strongest response from the cable to which the transmitter signal has been applied.

Stethoscope antenna with flexible gooseneck and coiled lead

 

Small stethoscope antenna

The small stethoscope antenna has a 25mm (2”) concave head at the end of a 2m (6½ ft) lead. The small stethoscope can be screwed into an extension rod or used at the end of several extension rods joined together for identifying inaccessible small cables.

Stethoscope with coiled connecting lead and plug

 

Miniature hi-gain stethoscope

The miniature stethoscope is similar to the small stethoscope but has no handle or facility for extension rods.

The miniature stethoscope can also be used as a miniature antenna for locations where the bulk of the locator makes it inconvenient for use, such as locating pipes or cables in walls.

Stethoscope with coiled connecting cable and plug, marked “This side to cable”

CD stethoscope

In restricted areas, the CD stethoscope can be used to obtain current direction but not current measurement.

Stethoscope accessory with rod, handle and connection lead
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About fault-findingRadiodetection

RD8200SG locators are capable of locating cable to ground faults caused by damaged cable sheaths and can also be used to locate damage to insulation on pipelines. This process is known as Fault-Finding and uses specific fault find signals applied to the target.

Fault find signals can only be applied using Direct Connection method.

The A-frame accessory is used to locate cable sheath faults on power and telecom cables or insulation faults on pipelines.

To use Fault-Find you will need the following equipment:

  • RD8200SG locator
  • Tx-5 or Tx-10 transmitter
  • Accessory A-frame with connecting lead
  • Direct connection lead and earth stake

There are 2 types of signals that can be used for fault finding:

  • 8K Fault Find – useful for sheath faults on cables but can also be used on pipelines over shorter distances.
  • CD Fault Find (only available on Tx-10) – this low frequency signal is very useful on pipelines and particularly useful on long distance pipelines. CD can also be used for locating sheath faults on cables.

 

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About fault-findingRadiodetection

RD8200 locators are capable of locating cable to ground faults caused by damaged cable sheaths and can also be used to locate damage to insulation on pipelines. This process is known as Fault-Finding and uses specific fault find signals applied to the target.

Fault find signals can only be applied using Direct Connection method.

The A-frame accessory is used to locate cable sheath faults on power and telecom cables or insulation faults on pipelines.

To use Fault-Find you will need the following equipment:

  • RD8200 locator
  • Tx-5 or Tx-10 transmitter
  • Accessory A-frame with connecting lead
  • Direct connection lead and earth stake

There are 2 types of signals that can be used for fault finding:

  • 8K Fault Find – useful for sheath faults on cables but can also be used on pipelines over shorter distances.
  • CD Fault Find (only available on Tx-10) – this low frequency signal is very useful on pipelines and particularly useful on long distance pipelines. CD can also be used for locating sheath faults on cables.
Preparation

Using RD8200 standard locating techniques locate the cable or pipe for a short distance and trace and mark its route. Remove all earth bonds from the line to be traced during the fault-finding survey. If there are any earth bonds along the path the fault find signal may direct the user to this location as this will be the preferred path for the fault find signal to leak away into the ground and may result in the fault not being located.

Connecting the transmitter
  1. With the transmitter switched off connect the Direct Connection lead into the transmitter accessory socket.
  2. Clip the red connection lead to the cable, cable sheath or pipe ensuring that the area around the connection is clean and that a positive connection is achieved.
  3. Extend the black connection lead as far away as possible at 90° to the probable route of the target cable and clip the connector to the ground stake ensuring that a positive connection is achieved.

NOTE: Always connect the black connection lead to a ground stake and not a water pipe or buried cable, as these may carry the signal.

Reference readings

It is good practice to obtain a reference reading from the ground stake before you attempt to locate a fault on a target line. Reference readings help to provide the following information:

  • Severity of fault
  • Survey interval

Before taking the reference reading set up the transmitter and locator as follow:

On the transmitter:

  1. Select a fault-finding frequency using the key.
  2. Use the or  keys to increase or decrease the output signal level.
  3. If required you can use the BOOST setting if the fault is located on a high resistance cable or if the cable is long.

WARNING! By selecting 8KFF the transmitter will have the ability to output high voltages and a high voltage warning icon will appear on the transmitter’s LCD.

 

On the locator:

  1. Connect one end of the connection lead to the A-frame socket.
  2. Connect the other end to the locator accessory socket.
  3. The locator will automatically recognize the A-frame and display the A-frame icon on the LCD.
  4. Select a fault-finding frequency using the key.

NOTE: If the locator and transmitter are iLOC enabled then you can remotely control the transmitter using the locator. 

 

Obtaining a reference reading:

Position the locator approximately 2m (6 feet) from the ground stake and push the A-frame spikes into the ground with the green spike towards the ground stake.

Attach the locator to the A-frame by the retention hook. (If you are holding the locator separately, make sure that the locator is in line with the A-frame and is pointing towards the green spike.) The fault direction arrow should be pointing away from the ground stake. If it is not, make sure that the transmitter is connected correctly (red connector to the cable and black to the ground stake).

Take the dB reading and keep it for reference. If there is a single fault on the cable, it will be approximately the same dB value as the reference reading.

NOTE: To establish how often to take readings on the cable or pipe, move away from the ground stake and take further readings until the arrow has difficulty in locking and the dB reading is low. Measure the distance that the locator is now away from the ground stake. This is the distance that you can safely use between taking readings on the cable or pipe to ensure that you do not miss the fault.

 

 

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About iLOC™Radiodetection

iLOC is a standard feature of all RD8200 locator models. iLOC lets you control the TX-10B Bluetooth transmitter remotely using your locator. With iLOC you can adjust the output frequency, power settings and use SideStep. iLOC commands are sent over a Bluetooth module that can operate at distances of up to 450m / 1400ft in direct line of sight.

To use iLOC, the transmitter and locator must be paired.

NOTE: The RD8200 locator wireless features may be subject to national and or local regulations. Consult your local authorities for more information.

NOTE: Operating in built up areas and in areas with high electromagnetic interference may reduce iLOC’s performance.

WARNING! Do not attempt any wireless connection in areas where such technology is considered hazardous. This may include: petrochemical facilities, medical facilities or around navigation equipment.

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FrequenciesRadiodetection

This article introduces the principals and techniques of locating buried cable and pipe utilities with the RD8200SG system. For more information on the theory of cable and pipe location, refer to The theory of buried cable and pipe location which is available to download from www.radiodetection.com

The RD8200SG locator supports a range of active and passive frequencies. It also supports 5 additional user definable frequencies in the range of 50Hz to 999Hz.

For a complete list of supported frequencies, refer to the RD8200SG Locator Specification datasheet from www.radiodetection.com

Passive frequencies

Passive frequency detection takes advantage of signals that may be present on buried metallic conductors. The RD8200SG locator supports four types of passive frequencies: Power, Radio, CPS and CATV signals.

You can detect these frequencies without the aid of a transmitter if they are present on the utility you are surveying.

Power Filters™

RD8200SG locators allow you to take advantage of the harmonic signals found on power networks.

When strong or interfering power signals are present, accurate tracing of a target cable can be challenging.  Power Filters™ allow you to establish if a single large power signal comes from one source or from the presence of multiple cables. The different harmonic characteristics of the detected lines can then be used to trace and mark their route.

Once in Power Mode, press the Antenna key key to switch out of Radiodetection’s sensitive Power Mode and scroll through the five individual Power Filters. 

The use of an individual Power Filter harmonic can also allow you to locate power lines in situations where the total signal would otherwise be too large.

Custom frequencies

You can set up to 5 additional; custom frequencies in your locator for use on specific networks.

Frequencies in the range of 50Hz to 999Hz can be set using RD Manager Online.

CAUTION: When using custom frequencies in the range of 692Hz to 704Hz or 981Hz to 993Hz the locator audio may interfere with the locator and must be turned off.

NOTE: Some frequencies (e.g. 440Hz) may be reserved for specific applications in your country and permission from the relevant operator(s) may be required for their use.

NOTE: Contact your local Radiodetection sales office or distributor if you require help in identifying these operators.

Refer to the RD Manager Online operation manual for more information on how to set up custom frequencies.

Active frequencies

Active frequencies are applied to a buried conductor using the transmitter. The transmitter can apply a signal using three methods:

Direct Connection

In Direct Connection, you connect the transmitter output directly to the utility. The transmitter will then apply a discrete signal which you can locate using the locator. This is the preferred method of applying a transmitter signal to a utility and in the majority of applications will apply a stronger signal to the utility, which may increase the locate distance.

To directly connect to a non-energized conductive utility:

  1. Switch the transmitter off.
  2. Connect the Direct Connection lead into the transmitter accessory socket.
  3. Clip the red connection lead to the utility ensuring that the area around the connection is clean and that a positive connection is achieved.
  4. Clip the black connection lead as far away as possible and at 90° to the ground stake or suitable ground point nearby ensuring that a positive connection is achieved.
  5. Switch the transmitter On.
  6. The display will show the Direct Connection lead connected icon.

Direct Connection lead display icon with current (A), voltage (V) and earth symbols

Direct Connection lead icon

 

WARNING! Direct Connection to live conductors is POTENTIALLY LETHAL. Direct connections to live conductors should be attempted by fully qualified personnel only using the relevant products that allow connections to energized lines.

WARNING! The transmitter is capable of outputting potentially lethal voltages. Take care when handling the terminals, connection leads and ground stake, notify other technicians working on the line of the hazard and guard exposed conductors to prevent accidental contact.

WARNING!  Ensure the TX transmitter is switched OFF before making a connection and before disconnection of the direct connection lead to a service.

Induction

In this mode of operation, the transmitter is placed on the ground over or near the survey area. If a Direct Connection lead or signal clamp is not plugged into the transmitter, it will automatically go into induction mode.

In this mode, only frequencies applicable for induction mode will be made available as the Frequency key (f) key is pressed.

Once activated the transmitter will induce the signal indiscriminately to any nearby buried conductors.

Please note that these signals will also be airborne and it is advisable to keep the distance between the transmitter and locator at least 10m / 30’ – this distance may need to be increased, particularly if depth measurements are taken.

Signal clamp

An optional signal clamp can be connected to the transmitter and clamped around a cable or pipe to apply the transmitter signal. This method of applying the transmitter signal is particularly useful on insulated live wires and removes the need to disconnect the supply to the cable. Clamps are available up to 8.5” / 215mm in diameter.

WARNING! Do not clamp around uninsulated live conductors.

WARNING! Before applying or removing the clamp around a power cable, ensure that the clamp is connected to the transmitter at all times.

Choice of frequency for active location

The choice of signal frequency is an important factor for effective tracing and identification of buried lines, and there is no single frequency that covers all conditions. For simple instruments to be used by relatively non-technical personnel, there is no option but to make a compromise, and choose a single frequency high enough to give good performance in the induction mode, but not so high that it will couple too easily into unwanted lines. Active signals between 8kHz and 33kHz are commonly used for these applications. For more comprehensive equipment for problem-solving by technically competent technicians, a range of frequencies may be provided. Typical examples of these and reasons for their use are illustrated below.

 

Sine wave of a 512 Hz signal with a 1/1000 second time scale

512Hz active signal

 

This low frequency is most useful for line tracing and identification over long distances. It does not couple easily to unwanted lines however it is too low for induction, and it falls within the band of power frequency harmonic interference.

 

Sine wave of an 8 kHz signal with a 1/1000 second time scale

8kHz active signal

 

This medium frequency is the most useful general-purpose signal, high enough for induction, outside the power frequency interference band, and with limited coupling to wanted lines however it may not be high enough to impose a strong signal on small diameter line like telecom cables.

 

33 kHz waveform over a span of 1/1000 second

33kHz active signal

 

This higher frequency is easily applied by induction to most lines, so is very useful for initial search. It travels on small diameter line however it couples more easily to unwanted lines, and loses its strength over shorter distances than lower frequencies.

 

Signal waveform for 100 kHz and over

100kHz active signal

 

This very high frequency range deals with the difficult cases – induction onto small diameter lines in dry sandy soil, and short lengths of cable. It is very easy to apply by induction however it couples very easily to unwanted lines, and does not travel far.

Selecting frequencies

It is important to select the correct or appropriate frequency for your particular application. For more information refer to the application note “The theory of buried cable and pipe location”, which is available as a free download from www.radiodetection.com

To select a frequency on the locator:

  1. Press the Frequency key (f)key to cycle through available frequencies.
  2. Alternatively, hold down the Frequency key (f) key and press the Up arrow key or Down arrow key keys to cycle up or down the range of frequencies.

If locating using an active frequency you must also set your transmitter to output the matching frequency.

You can change your transmitter’s output frequency manually using your transmitter’s keypad or automatically using iLOC (Bluetooth transmitters only).

To manually select a transmitter output frequency:

  1. Press the Frequency key (f)key to cycle through available frequencies.

NOTE: Some frequencies require that you connect an accessory, for example an A-Frame, before the frequency is available.

 

 

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Transmitter clampsRadiodetection

The transmitter clamp fits around a pipe or cable and safely applies a signal to a live insulated cable without interrupting or disconnecting the supply. The clamp applies a very discriminating signal to a target line with reduced coupling to other lines. A clamp can sometimes be a more effective method of applying the signal than Direct Connection.

The target line will carry the strongest signal. The other lines will carry the weaker return signal. If the system comprises only two conductors, they may carry equal signals.

WARNING! Do not clamp around uninsulated live conductors

WARNING! Before applying or removing the clamp around a power cable, ensure that the clamp is connected to the transmitter at all times.

The clamp may buzz or vibrate if it is placed around a power cable that has significant net current flow. This is normal and does not harm the equipment.

Connecting the clamp

 

Transmitter with the cover open above the output socket

Transmitter output socket

 

Sketch: transmitter clamp around a pipe in a chamber, arrows for current flow and earth return

Sketch: transmitter clamp around one of four cables on a wall, arrows show current direction

Connecting transmitter clamps
  1. Plug the clamp into the transmitter output socket.
  2. Put the clamp around the pipe or cable and ensure that the jaws are closed. Switch the transmitter on.

The display will show the Clamp connected icon

‘Clamp connected’ display icon

Clamp connected icon

The line should be grounded (earthed) on each side of the clamp for the signal to transfer to the line. Ground the line if necessary. An insulated cable may be traced even if it has no actual ground connection, providing a reasonable length is buried either side of the clamp to provide capacitive coupling to ground (earth).

NOTE: It is not necessary to make a ground connection from the transmitter when using the clamp.

Transmitter clamp range

Although transmitter and locator clamps look the same, they have different internal windings. To prevent the wrong clamp being connected, transmitters and locator clamps have plugs of a different orientation.

Standard signal clamps

The standard clamps apply the transmitter signal very selectively and effectively to a target cable up to 130mm (5¼”) in diameter using frequencies from 8kHz to 200kHz.

The standard and small clamps have a double spring action for positive toroidal contact.

Transmitter signal clamp with coiled connecting lead

Small signal clamp

The small signal clamp is useful for applying signals from 8kHz to 200kHz to a target cable in a pedestal or other place with limited space. The clamp is suitable for cables up to 50mm diameter.

 

Current Direction (CD) clamp

Transmitter CD clamp with connecting lead

Transmitter CD clamp

The CD clamp plugged into the accessory socket of the transmitter enables CD signals to be applied to individual cables.

WARNING! The transmitter must only be connected to live services using the appropriate accessory such as a plug connector or live cable connector.

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Submersible AntennaRadiodetection
When to use a submersible antenna

Tracing buried pipes and cables across waterways and estuaries are frequent and critical locating applications. Less frequent but equally important is tracing and locating lines between the mainland and offshore islands. When locating pipes and cables the locator sensing antennas should be as close as possible to the target line so it is not practical to locate lines buried under a river or seabed from the surface. In most cases, it is necessary to measure the depth of cover to ensure the line is protected from dragging anchors or other underwater hazards.

The submersible, double depth antenna is suitable for use under water for tracing pipes or cables. There is a weight at the bottom of the antenna for stability and the unit has been pressure tested to IP68 to a depth of 100m (300ft).

The antenna is supplied with 10m of submersible marine umbilical cable as standard, but lengths of up to 100m can be supplied. The extra length enables the antenna to be carried by a diver on a riverbed or seabed while the locator is used in a surface vessel. It is crucial to have effective communication between the operator with the locator and the diver with the antenna.

Alternatively the antenna can be fastened to the end of a non-metallic boom from a barge and lowered to the riverbed or seabed.

How to use a submersible antenna

Apply the transmitter signal to the target line at an access point on the shore. The submersible antenna line for tracing the line underwater is plugged into the accessory socket of the locator. The locator is used onboard a boat, which should by positioned directly over the line. The transmitting signal should be applied by Direct Connection with the strongest possible signal and at the frequency that the submersible antenna is calibrated to. Make a ground connection about 50m (160ft) from the transmitter. Test the quality of signal on the line before locating on the water.

NOTE: The submersible antenna is calibrated to work at one frequency.

Tips for using a submersible antenna:

The user in the boat should be a specialist or have considerable experience using a locator so that they can give concise instructions to the diver.

It is prudent for the pair to practice working together on dry land before attempting to locate underwater. Using the antenna the diver should locate and trace a known line blindfolded receiving directions from the user with the locator out of sight of the line and the diver.

Because of rapid signal loss and a combination of large surface area and very conductive soil there may be problems applying a suitable signal for tracing a large diameter pipe. It may be necessary to use a high power, low frequency tracing signal.

It is necessary to define a method of recording target line position and depth before starting work in the boat or on the seabed.

 

Diver with submersible antenna on the bed, connected by cable to the locator in a boat

Using a submersible antenna

WARNING! Only properly licensed and experienced divers should attempt to use the submersible antenna.

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RF Marker modeRadiodetection

The MRX(G) marker locator enables users to locate most the most common RF utility markers. These are also referred to as Electronic Marker System (EMS) and Omni Markers™.

RF markers are used to identify buried utilities and are generally located, at regular intervals, directly on top of the utility they are marking.

The markers are passive devices which resonate at a specific frequency when energized by the marker locator. Each utility is identified by a specific frequency and color.

Marker Mode

Folding down the special marker loop antenna, on the front of the MRX(G) marker locator, activates the Marker mode.

In Marker mode, the locator can be used to locate a specific marker or to locate a buried conductor and a marker simultaneously.

 

Entering Marker mode

To enter marker mode fold down the marker antenna loop. The locator will enter the Marker mode and display the marker icon and identify the marker selected.

Display in marker mode showing marker type “TEL” and the marker mode icon
Marker mode

NOTE: The locator defaults to the last marker used.

Changing RF marker type

  1. Press theFrequency key (f) key to select the marker you wish to locate.

The abbreviations for each type of marker are indicated in the table below:

Display abbreviation Utility Colour Frequency
PWR* Electrical Power Red 169.8kHz
H20 Water Blue 145.7kHz
PDE German Power Blue/Red 134.0kHz
SAN Sanitary Green 121.6kHz
TEL Telephone/Telecoms Orange 101.4kHz
GAS Gas Yellow 83.0kHz
CTV Cable TV Black/Orange 77.0kHz
PUR General/non drinkable water Purple 66.35kHz
PFR French Power Natural 40.0kHz

*Use of the red Electrical Power (PWR) marker locate mode is subject to radio licensing restrictions for Short Range Devices in the EU and possibly other countries.

It is the responsibility of the user to ensure that the red Power (PWR) marker locate mode is only enabled in countries where radio licensing restrictions do not apply at the operating frequency of 169 kHz. If required and permitted, use the RD Manager software package to enable this frequency.

Markers can be disabled using the Marker setup menu. Disabled markers are not available to be selected and will not be displayed.

Markers can also be permanently disabled in the locator by using RD Manager Online. Refer to its operation manual for further information.

 

Combined mode

In combined mode the locator is used to locate buried conductors (pipes or cables) and the selected marker simultaneously.

In this mode, the left/right arrows indicate the buried conductor position while the bar-graph, numeric display, and audio response indicate the amplitude of the received marker signal.

To enter combined mode:

1 Press theAntenna key key to select dual mode. The display will show the guidance locate proportional arrows.

Display in combined mode with guidance arrows, 42.0% reading and compass
Combined mode
Locating RF Markers

Single mode locating

Use this mode when locating a RF marker only, for example, when locating markers used with water or gas plastic utilities.

Proceed as follows:

  1. Select Marker mode.
  2. Select the type of marker you are trying to locate.
  3. Carry out a sweep of the area in which the markers are located to ensure that all markers are located. (set to maximum sensitivity).

4. Use theUp arrow key orDown arrow keykeys to set the locator’s sensitivity to low and pinpoint the marker(s).

CAUTION: The radio signals generated by marker locators may be reflected by other marker types. This may cause the locator to show a response to a different utility marker type, if it is close enough.

5. Once you have located a specific utility marker, scroll through all available marker types by pressing theFrequency key (f)key to ensure that no other marker types display a greater response and to confirm that you have located the correct utility marker type.

NOTE: If you cannot locate the marker ensure that you have selected the correct marker type for the utility you are trying to locate and have the sensitivity set to maximum.

Combined mode locating

Use this mode when locating the marker and conductor simultaneously.

In this mode no null mode sensitivity adjustments can be made whilst marker sensitivity adjustments are possible by using theUp arrow key orDown arrow keykeys.

To set up the system for dual locating proceed as follows:

  1. Select the same frequency on the locator as used by the transmitter.
  2. Pull down the RF marker antenna on the locator. The marker symbol is displayed.
  3. Press theFrequency key (f)key to select the specific marker you are trying to locate.
  4. Press theAntenna key key to select dual mode. The display shows the null symbol and location arrows, and the locate frequency is shown in place of the marker type.
  5. Locate the conductor using the left/right arrows as normal but sweep the area either side of the conductor to ensure that all markers are located. When an RF marker is approached the volume and bar-graph reading will increase and decrease as the marker is passed. Use theUp arrow key orDown arrow key keys to set the locator’s RF marker sensitivity as required to help pinpointing the marker.

CAUTION: The radio signals generated by marker locators may be reflected by other marker types. This may cause the locator to show a response to a different utility marker type, if it is close enough.

6. Once you have located a specific utility marker, switch back to Single mode locating, by pressing theAntenna key  key, and scroll through all available marker types by pressing theFrequency key (f)key to ensure that no other marker types display a greater response and to confirm that you have located the correct utility marker type.

NOTE: If you cannot locate the marker ensure that you have selected the correct marker type for the utility you are trying to locate.

NOTE: A thorough scan of the area is recommended when locating for cable and pipes.

CAUTION: A 6cm/2.4 inch” offset exists between the peak bargraph and minimum depth measurement. This can be noticeable when locating shallow (less than 15cm/6” deep). The minimum depth reading aligns directly above the marker, rather than the peak response.

Peak marker response offset

 

 

 

 

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CALSafe™Radiodetection

The MRX SG locator can be set to be disabled once it is beyond the expected service / calibration date.

When the unit is within 31 days of the service due date, the unit will display at startup the number of days left. The locator will stop functioning on the service due date.
CALSafe™ is disabled by default. You can edit the CALSafe service due date, and enable or disable the
function using the RD Manager Online PC software package.

Refer to the RD Manager Online operation manual for further information.

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RF Marker modeRadiodetection

The MRX SG marker locator enables users to locate most common RF utility markers. These are also referred to as Electronic Marker System (EMS) and Omni Markers™.

RF markers are used to identify buried utilities and are generally located, at regular intervals, directly on top of the utility they are marking.

The markers are passive devices which resonate at a specific frequency when energized by the marker locator. Each utility is identified by a specific frequency and color.

Marker Mode

Folding down the special marker loop antenna, on the front of the MRX SG marker locator, activates the Marker mode.

In Marker mode, the locator can be used to locate a specific marker or to locate a buried conductor and a marker simultaneously.

 

Entering Marker mode

To enter marker mode fold down the marker antenna loop. The locator will enter the Marker mode and display the marker icon and identify the marker selected.

Display in marker mode showing marker type “TEL” and the marker mode icon
Marker mode

NOTE: The locator defaults to the last marker used.

Changing RF marker type

  1. Press theFrequency key (f) key to select the marker you wish to locate.

The abbreviations for each type of marker are indicated in the table below:

Display abbreviation Utility Colour Frequency
PWR* Electrical Power Red 169.8kHz
H20 Water Blue 145.7kHz
PDE German Power Blue/Red 134.0kHz
SAN Sanitary Green 121.6kHz
TEL Telephone/Telecoms Orange 101.4kHz
GAS Gas Yellow 83.0kHz
CTV Cable TV Black/Orange 77.0kHz
PUR General/non drinkable water Purple 66.35kHz
PFR French Power Natural 40.0kHz

*Use of the red Electrical Power (PWR) marker locate mode is subject to radio licensing restrictions for Short Range Devices in the EU and possibly other countries.

It is the responsibility of the user to ensure that the red Power (PWR) marker locate mode is only enabled in countries where radio licensing restrictions do not apply at the operating frequency of 169 kHz. If required and permitted, use the RD Manager software package to enable this frequency.

Markers can be disabled using the Marker setup menu. Disabled markers are not available to be selected and will not be displayed.

Markers can also be permanently disabled in the locator by using RD Manager Online. Refer to its operation manual for further information.

 

Combined mode

In combined mode the locator is used to locate buried conductors (pipes or cables) and the selected marker simultaneously.

In this mode, the left/right arrows indicate the buried conductor position while the bargraph, numeric display, and audio response indicate the amplitude of the received marker signal.

To enter combined mode:

1 Press theAntenna key key to select dual mode. The display will show the guidance locate proportional arrows.

Locator display in combined mode with bar graph, 42.0% and guidance arrows
Combined mode
Locating RF Markers

Single mode locating

Use this mode when locating a RF marker only, for example, when locating markers used with water or gas plastic utilities.

Proceed as follows:

  1. Select Marker mode.
  2. Select the type of marker you are trying to locate.
  3. Carry out a sweep of the area in which the markers are located to ensure that all markers are located. (set to maximum sensitivity).

4. Use theUp arrow key orDown arrow keykeys to set the locator’s sensitivity to low and pinpoint the marker(s).

CAUTION: The radio signals generated by marker locators may be reflected by other marker types. This may cause the locator to show a response to a different utility marker type, if it is close enough.

5. Once you have located a specific utility marker, scroll through all available marker types by pressing theFrequency key (f)key to ensure that no other marker types display a greater response and to confirm that you have located the correct utility marker type.

NOTE: If you cannot locate the marker ensure that you have selected the correct marker type for the utility you are trying to locate and have the sensitivity set to maximum.

Combined mode locating

Use this mode when locating the marker and conductor simultaneously.

In this mode no null mode sensitivity adjustments can be made whilst marker sensitivity adjustments are possible by using theUp arrow key orDown arrow keykeys.

To set up the system for dual locating proceed as follows:

  1. Select the same frequency on the locator as used by the transmitter.
  2. Pull down the RF marker antenna on the locator. The marker symbol is displayed.
  3. Press theFrequency key (f)key to select the specific marker you are trying to locate.
  4. Press theAntenna key key to select dual mode. The display shows the null symbol and location arrows, and the locate frequency is shown in place of the marker type.
  5. Locate the conductor using the left/right arrows as normal but sweep the area either side of the conductor to ensure that all markers are located. When an RF marker is approached the volume and bargraph reading will increase and decrease as the marker is passed. Use theUp arrow key orDown arrow key keys to set the locator’s RF marker sensitivity as required to help pinpointing the marker.

CAUTION: The radio signals generated by marker locators may be reflected by other marker types. This may cause the locator to show a response to a different utility marker type, if it is close enough.

6. Once you have located a specific utility marker, switch back to Single mode locating, by pressing theAntenna key  key, and scroll through all available marker types by pressing theFrequency key (f)key to ensure that no other marker types display a greater response and to confirm that you have located the correct utility marker type.

NOTE: If you cannot locate the marker ensure that you have selected the correct marker type for the utility you are trying to locate.

NOTE: A thorough scan of the area is recommended when locating for cable and pipes.

CAUTION: A 6cm/2.4 inch” offset exists between the peak bargraph and minimum depth measurement. This can be noticeable when locating shallow (less than 15cm/6” deep). The minimum depth reading aligns directly above the marker, rather than the peak response.

Peak marker response offset

 

 

 

 

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TruDepth™Radiodetection

The RD8200SG locator provides automatic depth of buried cables, pipes and sondes and when the locator is correctly orientated above the target line or sonde.

Current readings are also displayed simultaneously if the locator is orientated correctly (feature not available in sonde or passive frequency modes).

Depth and current readings are automatically displayed simultaneously, but if the locator is not correctly orientated neither reading will be displayed.

Depth range and accuracy vary depending on the makeup and type of target utility (e.g. cable, pipe or sonde), its depth and external environmental factors like electromagnetic noise, ground conditions and interference.

WARNING! The accuracy of depth measurement is subject to a number of factors and is meant as a guide only. Never use the depth measurement to define mechanical digging depths. Always follow local safe digging guidelines.

The depth measurement is to the center of the pipe, cable or sonde. The best readings are typically detected from ‘active’ signals output by a transmitter rather than from passive sources.

The RD8200SG locator is capable of determining cable depth when locating some passive power signals. However passive signals on lines are less suited for measuring depth because accuracy can be compromised by interference- e.g. due to the passive signal being present on more than one line.

WARNING! Do not make depth measurements near bends or tees in the line. Go at least 5m (16ft) from a bend for best accuracy.

TruDepth for buried conductors or sondes

TruDepth and Compass

It is important to note that the RD8200SG locator will only display depth and current (in applicable modes) when the locator is correctly orientated above the target line, cable or sonde. To ensure the locator is correctly orientated, use the Compass feature.

When locating lines, make sure the Compass display is in the North / South orientation position.

When locating sondes, make sure the Compass display is in the East / West orientation.

 

Operator holding a locator above a buried line, depth d marked

Taking a depth reading

 

To minimize signal distortion, do not apply the signal by induction. If Direct Connection or signal clamping is not possible, place the transmitter in induction at least 15m (50ft) from the point of any depth measurements.

Depth measurements may not be accurate if there is audible interference or if part of the transmitter signal has coupled to a nearby line.

Confirming the Peak position coincides with a Null position indicates that the position is suitable for making a depth estimate.

 

 

Depth readings: not at bends, tees or near the transmitter, minimum 10 paces away

Depth readings

 

  • Pinpoint the target line accurately with the locator.
  • Check the locator is directly over the line, the antennas are at right angles to it and the locator is vertical. Adjust the sensitivity level to bring the bar graph indication to approximately 50%.

If the ground appears to radiate a strong field, perhaps near a radio station, check depth by holding the bottom of the antenna 50mm (2”) above the ground and subtract this reading from the indicated depth.

 

 

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Locator clampsRadiodetection

A locator clamp is used to positively locate and identify a cable when several cables are running close together.

A target cable can be identified in a chamber, on a tray or other access point by fitting a clamp to the locator and examining each cable in turn. Signal strength response shown on the locator display should be noted for each cable.

When to use clamps

Clamps can be used where:

  • Several cables or pipes run in close proximity to each other.
  • A cable or pipe is accessible at an inspection hole or manhole.

NOTE: The standard clamp cannot be used with CD. A special CM / CD clamp is available to clamp the lower frequency CD signals.

Connecting a clamp
  1. Put the clamp connector into the accessory socket on the front of the RD8200SG locator.
  2. Place the clamp around the pipe or cable and switch the locator on.
  3. Set the frequency to the same as that on the transmitter.
  4. Put the clamp around each cable in turn and note the bar graph response. Compare the strength of response from each cable. The cable with a substantially stronger response than the others will be the cable to which the transmitter signal has been applied.

 

Cable identification: transmitter clamp on one cable, clamp on the locator, readings 100, 40, 30

Connecting clamps

To ensure that the target cable has been correctly identified, reverse the positions of the transmitter and locator and check that the strongest response is still received from the target cable by the locator in its new position.

Locator clamp range

Standard clamps

The clamp plugs into the locator accessory socket and is used for cable identification at points where the cable can be accessed. The standard clamps are suitable for cables up to 130mm (5¼”) diameter.

Standard locator clamp with connecting lead

Standard Clamp

Small clamp

The small clamp performs the same function as the standard clamp but is useful in cramped situations where there is insufficient access for the standard clamp.

The small clamp is suitable for cables up to 50mm (2”) diameter.

 

Current Direction™ (CD) and Current Measurement (CM) clamp

The CD / CM clamp plugs into the accessory socket of the locator and enables CD and current measurements to be made on individual cables.

Red CD/CM clamp with ‘RECEIVER’ lead for the locator

Locator CD / CM Clamp

This accessory is used to identify a particular cable that is bunched with several other cables or in close proximity to other cables. The combination of direction current and current magnitude is extremely useful for identification purposes.

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Transmitter external power supplyRadiodetection

The external Mains or vehicle power supplies provides an alternative and convenient method of powering the transmitter.

WARNING! The mains power supply rating are: 100-240VAC, 1.3A. Always use an adequately rated detachable mains lead.

WARNING! The mains power supply is not IP rated and should not be used in wet locations

 

Transmitter with the cover of the DC input socket opened

Transmitter DC Input

To use the mains or vehicle power supply units connect them to the DC input socket in the transmitter before connecting them to the mains or vehicle supply socket.

WARNING! The mains PSU supply cable is the disconnecting method for isolating the unit from the main supply.

WARNING! The battery compartment lid is the disconnecting method for isolating the unit from the battery supply.

WARNING! Do not position the equipment so it is difficult to disconnect the unit from each supply.

WARNING! Protection will be impaired if used in a manner not specified.

 

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About Survey MeasurementsRadiodetection

RD8200SG locator model is capable of recording up to 1000 survey measurement records to internal memory. When a measurement is taken and saved, the RD8200SG locator will store the most relevant measurements taken and information, such as:

  • Log number
  • Current
  • Gain
  • Depth
  • Signal
  • Phase
  • Frequency
  • GPS location

These measurements, taken at specific points indicated by you, can be used to report and map all your findings.

If the RD8200SG locator is paired to an Android or iOS device running a compatible application such as PointMan the locator will append position and time information to the data.

NOTE: The internal GNSS module needs to be switched on and connected to the GPS satellite system.

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Identifying target utilitiesRadiodetection
Induction

If several conductors are running in parallel, and it is not possible to connect a transmitter, each line may be located separately. Proceed as follows:

  1. Perform a sweep of the area to find the position and number of conductors in the area.
  2. Map the direction in which the conductors are going.

To trace the lines:

  1. Switch on the transmitter.
  2. Select a frequency on the transmitter and set the same matching frequency on the locator.
  3. Place the transmitter on its side and in line with a conductor.
  4. Ensure the conductor is directly below the transmitter.
  5. This will ‘null out’ the signal directly below the transmitter, placing no signal on that conductor, and enable the other conductors to be located.
  6. Locate each conductor and mark its position.
  7. Move the transmitter down the route and continue locating and marking.
  8. Trace each conductor out of the search area until the target can be accurately located.
Unwanted signal coupling

Unwanted coupling of the signal from the target line to another nearby line is one of the most common location problems. It leads either to an error in the marked position and depth of the target line or to marking the wrong line. A certain degree of coupling is unavoidable in many situations but there are ways in which a careful user can reduce coupling and increase location reliability.

  • Avoid applying the signal by induction. The signal may be coupling to more than one line directly from the transmitter. Use the signal clamp where possible.
  • Identify points where lines may be bonded or in close proximity to each other. Work toward these points rather than away from them. For example, if gas and water pipes are bonded within a building, apply the signal at the valves or access points in the road rather than in the building.
  • Reduce coupling to a parallel line by using a low signal frequency where available.
  • Return signal flowing on another line. Use a double-ended connection to by-pass the ground return if possible. 
  • Choose a signal application point where the line is furthest from other lines and not in a congested area. 
  • When using single-ended connection, site the ground stake as far from the target line as possible and away from other buried lines. 
  • Avoid using existing structures for ground connections; other buried lines may be bonded to them. 
  • A bad ground connection or just laying the ground lead on the surface at right angles to the line may result in less coupling than a good ground provided long distance tracing is not required.

 

Field diagrams over three lines, plus correct and crossed-out incorrect transmitter connections at a house

Nulling utilities & interference from services

 

 

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Understanding CDRadiodetection

Current Direction recognition is a feature that helps to positively identify a line at points distant from the application of the signal. It is highly desirable, if not essential, for positive identification of long distance lines. These lines can be traced and positively identified through congested areas or when running parallel to other lines.

The CD feature on the RD8200SG locators indicate the direction of the current flow on a line. Identity of the target line is established if the locator display indicates that the current is flowing forward and away from the point of application of the transmitter signal.

A signal that has coupled onto adjacent lines finds a return path to the point of the original signal application. This is indicated by the locator arrow pointing back towards the transmitter.

This is in contrast to the forward pointing arrow indicating the target line.

The CD transmitter signal should be directly coupled to the target line with a remote ground connection. Most CD signals are low frequency, making them unsuitable for connection with a normal clamp or induction.  These can however be applied with a transmitter CD clamp.

Using Current Direction (CD) to aid line identification

The RD8200SG locators, and Tx-10 and Tx-10B transmitters feature several CD frequencies to help you determine the direction of current through a target line.

NOTE: The transmitter and locator must both have the same CD frequency or frequencies installed to enable the feature to be used. If you have more than one CD frequency installed ensure that the transmitter and locator are both set to the same CD frequency. CD frequencies on both the locator and transmitter will be denoted by the Current direction (CD) iconicon on the display.

 

Illustration: transmitter at a pole, locators over lines show current direction arrows, one reversed in yellow

Current Direction

 

 

To select the CD frequency, proceed as follows:

Transmitter

  1. Switch the transmitter off.
  2. Connect the transmitter to target cable or pipe, either by Direct Connection or by using a CD clamp.
  3. Switch the transmitter on.
  4. Press the Frequency key (f) key until the CD frequency is displayed.

CD is a combination of two frequencies, a CD frequency and a locate frequency.

 

Locator

  1. Press the Frequency key (f) key until the CD frequency is displayed, indicated by theCurrent direction (CD) icon icon. 
4 kHz CD

RD8200SG models feature Current Direction using a 4 kHz frequency.  This frequency is designed to enable you to use CD to identify a target line on higher impedance cables such as telephone cables and CATV.

 

 

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How is a Radiodetection product registered for the extended warranty?Radiodetection

Radiodetection products can be registered for the extended warranty on the Radiodetection Online portal.

Visit: portal.radiodetection.com

To register your products, a company account must first be created. This is a two-step process.

  1. Register for a portal guest account. Verify your email.
  2. Sign in to your portal guest account and continue with the registration process to create a portal company account. Verify your mobile number.

The Radiodetection Online Portal enables authorised company users to register their company’s Radiodetection supported products.

Benefits of product registrations include:

  • Manage your products

Use the Product Overview tab to check your registered products, their calibration status (if applicable) and who used it last.

  • Keep your product updated

Receive notifications about your product such as new features and software updates.

  • Extended Warranty 

RD8200SG, RD8200 and RD7200 utility locators, MRX Series of RF Marker Locators,  TX range of transmitters, and the PCMx locator all benefit from an additional 2 years warranty if registered within 90 days of purchase directly from Radiodetection or from an approved distributor. (Excludes C.A.T4 and Genny4)

To access the Products menu select Products from the navigation pane. 

Radiodetection portal navigation pane with ‘Products’ highlighted

Article's Content:

  1. Products Overview
  2. Register your product
  3. Supported Products
  4. Complete a product registration or add notes
  5. Export your registered products

Products Overview

Use the Overview screen to review all your registered Radiodetection products. If the product has been paired and used with a compatible Radiodetection mobile app such as C.A.T Manager you will be able to see the Calibration expiry date, if applicable, and who last used it.

‘Products’ portal page: device list with calibration date and last user

Purchase Date range.

Select either the From or To filter

“Purchase Date” filter with the “From” and “To” date fields

Date range picker with presets such as ‘Last 30 Days’ and two month calendars

Select by: Today, Yesterday, Last 7 Days, Last 14 Days, Last 30 Days, This Month, Last Month, Custom Dates.

List of products by purchase date range.

‘Products’ portal page with purchase date filter, product list and warning icons

Warning Icons

Product list with warning triangles and the “Software Update Required” tooltip

NOTE: On the Products overview page, the warning icon next to a listed product indicates that the product software needs to be updated. 

Register your product

User icons ‘Main user’ with a key and ‘Administrators’

You can register your Radiodetection product by navigating to Products and selecting the Register Product tab.

‘Register Product’ form with serial number, ‘Verify’, purchase date, distributor and ‘Submit’

  1. Enter the Serial Number of your supported product
  2. If the serial number has been recognised the Product Description will appear, press verify.
  3. Enter the Purchase Date and the name of the Distributor
  4. Press Submit

NOTE: if the serial number has already been registered you will be given the possibility to contact the support team to look at this issue.

Supported Products

Currently supported product ranges are:

  1. C.A.T4 and Genny 4
  2. RD8200SG Cable & Pipe locator
  3. RD7200 and RD8200 Cable & Pipe locators
  4. MRX Series of RF Marker Locators
  5. TX
  6. PCMx

C.A.T4 and Genny 4

Serial number location on C.A.T4 locators and the Genny4 signal generator

RD8200SG

Two views of the RD8200SG locator, arrow pointing to the serial number label

RD7200 and RD8200(G)

Serial number location on RD7200 and RD8200 locators

MRX Series of RF Marker Locators

Three MRX series locators with arrows pointing to the serial number

TX

Tx-10 B, Tx-10 and Tx-5 transmitters, arrow pointing to the serial number label

PCMx

PCMx receiver with a red arrow pointing to the serial number location

Complete a product registration or add notes

Products registered using a compatible app, such as C.A.T Manager mobile, may have the purchase date and distributor missing.

Products can be associated with notes, allowing you to annotate relevant information such as, for example, calibration history.

To complete a product registration or to annotate it, select the Overview tab and:

1. Select the product

Product list with edit pencil and ‘Edit Product’ dialog for purchase date, distributor and notes

2. Press the Edit button

Edit button and the ‘Edit Product’ dialogue, empty and completed

3. Enter Purchase Date and/or Distributor

4. Type your Notes

5. Press Save

Notes

Products overview showing the full note text in a ‘Notes’ pop-up

NOTE: Notes associated with your product may be truncated if too long. If this is the case just hover your mouse over the field to see the full note.

NOTE: If a product has been registered by using a compatible mobile app, such as C.A.T Manager mobile for example, Purchase date and distributor will be missing.

Export a list of company products

‘Products’ page with an arrow pointing to the ‘CSV’ button above the product list

Press the Download CSV button to save a detailed list of all your company’s products as Comma Separated Value (CSV) file.

CSV list with columns for serial number, product description, purchase date and calibration end date

NOTE: The Calibration End Date and Last Used By fields are populated by a compatible mobile app such as C.A.T Manager app

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How are ITALIFTERS magnetic lifters protected during transport and storage?ITALIFTERS
  • Anti-magnetic protective sack A221006: for CL9, CL10, CL11, XT10, XT11 as well as CL10 ATEX and CL11 ATEX. It prevents the magnetic plate from accidentally sticking to metal objects and protects the lifter during transport and storage.
  • XT2: it comes with two hard plastic anti-magnetic protection cups that keep objects from sticking to the magnets.
  • Shoulder pouch A221013 made of Cordura with shoulder strap: for the XT1 NANO (also for the XT1 NANO ERGO and XT1 NANO ATEX).

The handles of models such as CL9, CL10 and CL11 fold or telescope, so the lifters take up little space in the vehicle.

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Under which licence is Mergin Maps released and where is it obtained?Mergin Maps

Mergin Maps is developed by Lutra Consulting Limited (England). The following licences apply:

  • mobile app: GPL v2
  • QGIS plugin: GPL v3
  • Mergin Maps Cloud service: proprietary licence held by Lutra Consulting
  • self-hosted Enterprise Edition: Mergin Maps Commercial Licence
  • self-hosted Community Edition: dual-licensed under AGPL-3.0 and the Mergin Maps Commercial Licence

Licensing is per contributor with write permission; users with a read-only role do not count. Purchase, terms and enquiries are handled directly by Mergin Maps; SEMPERDEAL lists the software for information only and does not sell it.

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Is QGIS free of charge and under which licence is it released?QGIS.ORG

Yes. QGIS is free and open source software released under the GNU General Public License; the licence text corresponds to version 2, supplemented by an exception for linking with the Qt library. When obtained from qgis.org, QGIS is free of charge; a donation is optional and not a condition for downloading.

QGIS is available from the QGIS.ORG download page. SEMPERDEAL lists QGIS for information only, does not offer it itself and is neither publisher nor partner of the project.

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How is Geolantis.360 licensed and where is it obtained?Geolantis

Geolantis.360 is a cloud solution from Geolantis, a division of PelicanCorp. It is offered as a subscription per user and month in several tiers (Pro, Business, Enterprise), which differ among other things in the number of users, data volume and range of functions; individual modules are available as add-ons. The user account is assigned to a server (domain), which is provided together with the login credentials.

Access, terms and demonstrations are handled directly by Geolantis. SEMPERDEAL lists Geolantis.360 for information only and does not sell it.

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What makes it different from other manhole lifting tools?Man-Up-Key

Most lifting tools apply a constant upward force, which can cause damage or strain. The CoverUp Key applies repeated upward impact, the correct type of force to overcome static friction. It is the only tool of its kind to combine physics-based design, ergonomic safety, and industry-standard reliability, making it the safe, effective, and efficient choice.

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How does the CoverUp Key work?Man-Up-Key

Unlike traditional lifting keys that pull from above, the CoverUp Key applies impact force from below the manhole or inspection cover. Its patented slide-hammer mechanism strikes the underside of the cover repeatedly, loosening the seal layer by layer until the cover can be lifted safely.

This method aligns with the physics of static friction, proven to be more effective for releasing seized covers without damage.

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Is it safe to use?Man-Up-Key

Yes. The CoverUp Key is designed in accordance with UK Health & Safety Executive (HSE) and Manual Handling Operations Regulations (1992) guidance. Operators use the tool in an upright posture, reducing strain on the back and shoulders. It has been tested and proven to reduce manual-handling risk, helping companies meet their duty of care and prevent avoidable injuries on site.

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Does the CoverUp Key lift the cover?Man-Up-Key

No. The CoverUp Key is a release tool, not a lifting device. It is designed to break the seal safely so standard lifting keys or mechanical aids can then be used to remove the cover. This separation of tasks makes it both safer and compliant with UK health and safety legislation.

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Who uses the CoverUp Key?Man-Up-Key

It is trusted by:

  • Water utilities including Welsh Water, Thames Water, and Scottish Water
  • Gas and telecoms networks
  • Highways and local authority maintenance teams
  • Fire & Rescue Services for hydrant access
  • Construction, civil engineering, and groundwork contractors

The CoverUp Key is now used in more than 15 countries and proven to release 95 percent of stuck manhole and inspection covers.

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Can one person use the CoverUp Key?Man-Up-Key

Yes. The tool is designed for single-operator use. It is lightweight, easy to handle, and supplied in a compact carry case that fits neatly in any van. There is no power source or training required. Simply select the correct interchangeable tip, engage the cover, and use short upward strikes to release it.

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Does it require power, fuel, or hydraulics?Man-Up-Key

No. The CoverUp Key is fully mechanical, requiring no fuel, hydraulics, or electrical setup. This makes it ideal for off-grid locations, remote worksites, and quick-response jobs where reliability and portability matter most.

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How long does the tool last?Man-Up-Key

Each CoverUp Key is manufactured in the UK from high-grade, corrosion-resistant steel, designed for years of heavy use in demanding site conditions. The interchangeable tips are durable but replaceable, giving the tool a long service life with minimal maintenance.

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What is the CoverUp Key?Man-Up-Key

The CoverUp Key is a patented tool engineered to release stuck or seized inspection covers safely, effectively and efficiently. Instead of relying on brute force or heavy lifting equipment, it uses a slide-hammer action to deliver an upward impact that breaks the seal caused by rust, grit, or compression. It is used across the water, gas, telecoms, highways, and construction industries to improve safety and speed on site.

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What creates GPR reflections?Sensors and Software

Ground penetrating radar (GPR) measurements, such as shown in Figure 1, detect reflected or scattered energy. In technical jargon, reflections are created by changes in the electromagnetic impedance associated with property variations. Unfortunately, many GPR users are not familiar with the more esoteric aspects of radio fields and material properties.

GPR radargram showing reflections from objects in the survey area, time and depth versus position Figure 1: Classic data set showing reflections from objects present in the survey area.

What are material properties?

“Material properties” characterize the physical attributes of a material. These properties range from density, elasticity, porosity, thermal conductivity, color, fabric, and texture to a host of other properties. The physical properties important for radio waves are dielectric permittivity, electrical conductivity and magnetic permeability.

GPR responds to changes in electrical and magnetic properties. People naturally tend to characterize a target by its visual or mechanical properties (i.e. directly sensed by sight, touch, etc.). A correlation often exists between electrical and other physical properties; hence GPR responses often conform to people’s preconceptions.

Why are electrical properties important?

Electrical properties control how electromagnetic waves travel through a material; dielectric permittivity primarily controls wave speed; and conductivity determines the signal attenuation.

Radar reflections occur when the radio waves encounter a change in the velocity or attenuation. The bigger the change in properties the more signal reflected.

Many GPR concepts are derived from optics. For example, Snell’s law describes the bending of both light rays and radio waves at a boundary between materials depicted in Figure 2. Bending (or refraction) depends on the change in wave speed between the materials.

Just as in optics, radio waves are partially transmitted and partially reflected at boundaries and the Fresnel reflection coefficient describes both light and radar waves.

Boundary between two materials: incident, reflected and transmitted rays with angles θ1, θ2 Figure 2: Radar waves partially transmitted and reflected at boundaries. Rays also change direction crossing the boundary.

What are Fresnel coefficients?

Fresnel reflection coefficients quantify the amplitude of reflected and transmitted signals at boundaries. The ratio of the reflected-to-incident signal amplitudes is the reflection coefficient; the ratio of the transmitted-to-incident signal amplitudes is the transmission coefficient.

Reflection coefficients depend on the angle of incidence, the polarization of the incident field, and the velocity contrast. Figure 3 illustrates the variation of the reflection coefficient versus angle of incidence and polarization for a GPR wave incident at the water table where a velocity contrast of 1.6:1 might occur.

Sketch: reflection at an interface, polarised perpendicular and parallel to the plane of incidenceGraph: reflection coefficient versus angle of incidence for perpendicular and parallel polarisation Figure 3: Amplitude of reflected signals depends on velocity contrast, direction of incidence, and polarity. The reflections for both polarizations at a water table are depicted.

Most situations are not this simple; reflector size and shape are also important. Purists argue that reflections are abstractions and that all responses are scattering responses. Fresnel reflection coefficients implicitly assume a planar and very extensive interface. This is seldom true in reality.

How are irregular shapes treated?

Some common sources of radar responses are depicted in Figure 4. Rough boundaries, localized features, long thin pipes and cables are all much more common than the planar boundary.

Sketch of common GPR targets: pipe or bar, barrel, stone, rough surface, wire Figure 4: Common GPR targets can have a variety of geometries and spatial scales.

Geometry becomes important when boundary geometry dimensions approach the same size as the radar signal spatial dimension (i.e. wavelength). When this occurs, targets must be viewed as collections of scattering points that each capture and re-radiate some of the incident signal. These individual scatterers interact with one another to enhance or reduce re-radiated energy. Scatterers are characterized by their radar cross-section and a back-scatter gain.

What are GPR Cross-Section and Back-Scatter Gain?

The cross-section is a measure of the effective area that a scatterer projects into the path of the incident radar signal. The incident radar wavefront energy per unit area multiplied by the cross-sectional area determines the energy the scatterer extracts from the incident wave.

Sketch: radar wave hits an object, a) field scattered back to the antenna, b) scattered sideways Figure 5: Illustration of scattering cross-section area and back-scatter gain. In (a) a large area is presented and most energy directed back. In (b) the target presents a small cross-section and the scattered signal is not directed back to the receiver.

The energy extracted signal can be absorbed or re-radiated in any direction. Back-scatter gain measures the amount of energy re-radiated back in the direction of the incident signal as depicted in Figure 5.

Back-scatter gain and cross-sectional area are either computed from numerical modeling or measured for standard geometrical shapes in laboratories. Some simple geometries yield relatively compact analytical back-scatter gain formulas.

The cross-sectional area is a function of the true geometrical cross-section of an object as well as the contrast in electrical properties. The back-scattered gain is primarily controlled by the geometrical attributes of the object.

What does all This Mean?

In a nutshell, radar responses are a function of both physical property contrast and geometry. The response of a sphere, as depicted in Figure 6, illustrates this concept.

Chart: sphere scattering cross-section versus radius/wavelength, with resonance and Fresnel reflection Figure 6: Scattering from a spherical body as a function of sphere dimensional. For a small sphere, size dominates. For a large sphere, the response approaches a planar target.

For small objects the amount of energy scattered increases as the fourth power of the target dimension. When the target gets large, the response plateaus out and approaches that of a planar boundary (i.e. the Fresnel reflection coefficient). Between the extremes, the response will oscillate due to constructive and destructive interference within the target.

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How deep can GPR see?Sensors and Software

“How deep can You see?” is the most common question asked of ground penetrating radar (GPR) vendors. While the physics is well known, most people new to GPR do not realize that there are fundamental physical limitations.

Many people think GPR penetration is limited by instrumentation. This is true to some extent, but exploration depth is primarily governed by the material itself and no amount of instrumentation improvement will overcome the fundamental physical limits.

What controls penetration?

Radio waves do not penetrate far through soils, rocks and most man-made materials such as concrete. The loss of radio reception or cell phone connection while driving a car through a tunnel or into an underground parking garage attests to this.

The fact that GPR works at all depends upon very sensitive measuring systems being used and specialized circumstances. Radio waves decrease exponentially and soon become undetectable in energy absorbing materials, as depicted in Figure 1.

Graph: amplitude against depth for attenuation α of 10, 1, 0.1 and 0.01 dB/m Figure 1: GPR signals decay exponentially in soil and rock.

The exponential attenuation coefficient, a, is primarily determined by the ability of the material to conduct electrical currents. In simple uniform materials this is usually the dominant factor; thus a measurement of electrical conductivity (or resistivity) determines attenuation.

In most materials energy is also lost to scattering from material variability and to water being present. Water has two effects; first, water contains ions which contribute to bulk conductivity. Second, the water molecule absorbs electromagnetic energy at high frequencies typically above 1000 MHz (exactly the same mechanism that accounts for why microwave ovens work).

Attenuation increases with frequency as depicted in Figure 2. In environments which are amenable to GPR sounding there is usually a plateau in the attenuation versus frequency curve which defines the “GPR window”.

Chart: attenuation versus frequency for dry sand, moist sand and wet clay

Figure 2: Attenuation varies with excitation frequency and material. This family of graphs depicts general trends. At low frequencies ( 1000 MHz) water is a strong energy absorber.

Can I decrease frequency to improve penetration?

Lowering frequency improves depth of exploration because attenuation primarily increases with frequency. As frequency decreases, however, two other fundamental aspects of the GPR measurement come into play.

First, reducing frequency results in a loss of resolution. Second, if frequency is too low, electromagnetic fields no longer travel as waves but diffuse which is the realm of inductive EM or eddy current measurements.

Why can’t I just increase my transmitter power?

One can increase exploration depth by increasing the transmitter power. Unfortunately, power must increase exponentially in order to increase depth of exploration.

Graph: power required versus depth for attenuation from 10 to 0.01 dB/m Figure 3: When attenuation limits exploration depth, power must increase exponentially with depth.

Figure 3 shows the relative power necessary to probe to a given depth for the attenuations depicted in Figure 1. One can readily see increases in exploration depth require large power sources.

In addition to practical constraints, governments regulate the level of radio emissions that can be generated. If the GPR transmitter signals become too large, they may interfere with other instruments, TVs, radios, and cell phones. (Unfortunately, these same ubiquitous devices are usually the limiting sources of noise for GPR receivers!)

Can I predict exploration depth?

Yes, provided the material to be probed is known electrically, many numerical calculation programs are available. The simplest way to get estimates of exploration depth is to use the radar range equation (RRE) analysis. Software to carry out these calculations is available and there are numerous papers on the subject. The basic concepts are depicted in Figure 4.

Flowchart of the radar range equation: power from source via target to receiver Figure 4: Radar range, shown here in flowchart form, determines energy distribution and provides a means of estimating exploration depth.

RRE analysis is very powerful for parametric studies and sensitivity analyses.

Radar Range is Too Complicated!

Many users say RRE is too complicated for routine use. If you don’t like to get into detailed calculations, we suggest using the following simpler rule-of-thumb for estimating exploration depth

D= 35/ meters

where is conductivity in mS/m. While not as reliable as the RRE, this helpful rule is quite useful in many geologic settings.

An even simpler approach is to use a table or chart of exploration depths attained in common materials. An example chart for common materials encountered with GPR is shown in Figure 5.

Bar chart: exploration depth in metres by material, from sea water to ice and air Figure 5: Chart of exploration depths in common materials. These data are based on “best case” observations. As Figure 9 demonstrates, material alone is not a true measure of exploration depth.

Figures 6, 7 and 8 show examples which range from deep to shallow exploration. Material type can be seen to control exploration depth. Unfortunately, exploration can not always be predicted by knowing only the material in the survey area.

GPR section from massive granite, reflections from fractures down to about 60 m Figure 6: Data from a massive granite – reflections are fractures.Radargram showing bedding in wet sand deposits Figure 7: Data showing bedding in wet sand deposits.GPR section with hyperbolas from barrels in wet, silty clay, down to about 3 m depth Figure 8: Data shows response of barrels in wet, silty clay.

Figure 9 shows a section where the geology is basically uniform but the depth of exploration is highly variable. Pore water conductivity is varying while the geologic material is invariant! In this case, knowing conductivity provides a better measure of exploration depth than knowing the material.

GPR section in sand: penetration depth varies along the profile with pore water conductivity Figure 9: GPR section from sand setting. Depth of exploration is determined by pore water conductivity-not the sand material. Contaminants leaching from a landfill cause variable conductivity (and exploration depth) with position.

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Can I save points internally with RTK corrections?Radiodetection

Can I save points internally with RTK corrections?

Yes, but still need a Bluetooth correction feeding RTCM data from an NTRIP Client.

How much data does RTK use?

It varies a range of less than 1 kilobytes per second to 5 kilobytes per second (or roughly two megabytes per hour to twenty megabytes per hour). Usage rates can be lower or higher, however. The VRS network and the amount t of satellites that are being corrected (as well as other factors) will impact this rate.

Why is the area that I am mapping not lining up accurately with basemap satellite imagery?

There is more than one reason for this to happen. If the distances are relatively small, there’s probably no reason to worry. A likely reason is that the coordinate planes of the basemap imagery is different from the coordinate system of the GPS receiver (usually 3ft to 4ft off). There are areas that can also be difficult to relay imagery onto as the image is taking a three-dimensional earth plane and transposing it onto a two-dimensional plane.

How do I obtain better accuracy?

The RD8200SG GNSS Receiver will automatically look for differential correction services (DGPS) that can achieve sub-meter accuracy, depending on conditions. With the incorporation of an RTK service provider, localized real time corrections can help to obtain survey grade accuracy.

Do I need internet access?

It depends on the required accuracy. SBAS corrections are done via satellite (no internet) and usually provide around 1m/3ft accuracy, depending on conditions. For more accurate reading, an internet connection is required.

What does the green LED light indicate?

The green LED light informs you of the status of your RTK connection.

RTK Fix

RTK fix means the GNSS accuracy is in the highest precision mode and is suitable for taking points
The exact accuracy can be found on the mobile app (app dependent).
This is visualized on the locator with a solid LED just above the screen.

RD8200SG with green LED lit above the display (RTK fix)

 

RTK Float

RTK float means that it is using correction data, but has not moved to the highest precision mode yet. Only take points in Float when Fix cannot be obtained. The exact accuracy can be found on the mobile app (app dependent).
This is visualized on the locator with a flashing LED just above the screen.

Locator with a green LED flashing above the display (RTK Float)

  RTK Off

The RD8200SG is not using correction data. This could indicate an error in the NTRIP settings.
The LED above the screen is off.

RD8200SG with display and keypad, LED above the screen off

 

How do I see what my accuracy is?

Accuracy is usually displayed on the mobile app.

Using the PointMan app it will be displayed on the screen. 

PointMan app showing horizontal and vertical accuracy, underlined in red

Example only, units can be changed to metric in the app

The RD8200SG locator has an LED light to indicate the RTK status

  • Solid – RTK fix

RTK fix means it is in the highest precision mode.

  • Flashing – RTK float

RTK float means that it is using correction data but has not moved to the highest precision mode yet.

  • Off – all other conditions

The RD8200SG is not using correction data. This usually means there is an error in the NTRIP settings.

 

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What is GPR?Sensors and Software

Ground Penetrating Radar (GPR) is the general term applied to techniques which employ radio waves, typically in the 1 to 1000 MHz frequency range, to map structures and features buried in the ground (or in man-made structures). Historically, GPR was primarily focused on mapping structures in the ground; more recently GPR has been used in non-destructive testing of non-metallic structures.

The concept of applying radio waves to probe the internal structure of the ground is not new. Without a doubt, the most successful early work in this area was the use of radio-echo sounders to map the thickness of ice sheets in the Arctic and Antarctic and sound the thickness of glaciers. Work with GPR in non-ice environments started in the early 1970s. Early work focused on permafrost soil applications.

GPR applications are limited only by the imagination and availability of suitable instrumentation. These days, GPR is being used in many different areas including locating buried utilities, mine site evaluation, forensic investigations, archaeological digs, searching for buried landmines and unexploded ordnance, and measuring snow and ice thickness and quality for ski slope management and avalanche prediction, to name a few.

How does it work?

  1. Emits weak radio frequency signals
  2. Detects the echoes sent back and uses them to build an image
  3. Displays signal time delay and strength

GPR is just like a fish finder & echo sounder

Drawing: boat with a fish finder, signal reflected by a fish and the bottom

  1. The finder sends out a ping
  2. Signal is scattered back from the fish
  3. Signal is scattered back from the bottom

Echo sounder sketch: boat over fish and bottom, recordings side by side with “Fish” and “Bottom”

  1. As the boat moves it collects recordings
  2. The recordings are displayed side by side
  3. The result looks like a cross section

GPR Exploration Depths

Bar chart: GPR exploration depth by material, from sea water to ice and air, log scale

Exploration depth is site specific

  • soils absorb radio waves
  • sands and gravel are favorable for GPR
  • fine-grained soils such as silt and clay absorb signals
  • salty water is totally opaque

What’s so tough about GPR?

Sketch of a tree with roots above three soil layers containing rocks

  1. The ground is more complicated
  2. Man-made structures are complex
  3. Some things simply do not reflect
  4. Some grounds absorb all of the signals

Why doesn’t the pipe look like a pipe?

GPR record with many hyperbolas, three spots marked 1 to 3

  • the GPR record is a pseudo image of the ground
  • localized features become hyperbolas (inverted V’s)
  • the GPR sends signals into the ground in all directions
  • echoes are observed from all directions
  • closest approach (over target) occurs at the apex of V
  • the shape of inverted V helps determine the exact depth
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Are GPR emissions hazardous to my health?Sensors and Software

Radio frequency electromagnetic fields may pose a health hazard when the fields are intense. Normal fields have been studied extensively over the past 30 years with no conclusive epidemiology relating electromagnetic fields to health problems. Detailed discussions on the subject are contained in the references and the Web sites listed below.

The USA Federal Communication Commission (FCC) and Occupational Safety and Health Administration (OSHA) both specify acceptable levels for electromagnetic fields. Similar power levels are mandated by corresponding agencies in other countries. Maximum permissible exposures and time duration specified by the FCC and OSHA vary with excitation frequency. The lowest threshold plane wave equivalent power cited is 0.2 mW/cm2 for general population over the 30 to 300 MHz frequency band. All other applications and frequencies have higher tolerances as shown graphically in Figure 1.

Graph: FCC power density limits versus frequency, occupational and general population Figure 1: FCC limits for maximum permissible exposure (MPE) plane-wave equivalent power density mW/cm2.

All Sensors & Software Inc. pulseEKKO, Noggin® and Conquest™ products are normally operated at least 1 m from the user and as such are classified as “mobile” devices according to the FCC. Typical power density levels at a distance of 1 m or greater from any Sensors & Software Inc. product are less than 10-3 mW/cm2 which are 200 to 10,000 times lower than mandated limits. As such, Sensors & Software Inc. products pose no health and safety risk when operated in the normal manner of intended use.

References

1. Questions and answers about biological effects and potential hazards of radio-frequency electromagnetic field.

USA Federal Communications Commission, Office of Engineering & Technology

OET Bulletin 56 (Contains many references and Web sites)

2. Evaluation Compliance with FCC Guidelines for Human Exposure to Radio Frequency Electromagnetic Fields.

USA Federal Communications Commission, Office of Engineering & Technology

OET Bulletin 56 (Contains many references and Web sites)

3. USA Occupational Safety and Health Administration regulations paragraph 1910.67 and 1910.263.

Web Sites

https://transition.fcc.gov/oet/rfsafety/
https://www.osha.gov/SLTC/radiofrequencyradiation/

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How do I select a GPR frequency?Sensors and Software

Frequency selection is controlled by two survey requirements – exploration depth and resolution length, as shown in Figure 1. Resolution length indicates the ability to uniquely identify closely spaced targets. More details on resolution length can be found in the January 2003 EKKO_Update.

Sketch: antennas T and R above two targets, depth and spacing Δz marked Figure 1: Frequency selection is controlled by exploration depth and resolution length, D Z.

Exploration depth depends on many site specific factors with the most important being the signal attenuation rate in the host material. Attenuation rate depends on GPR frequency as indicated in Figure 2.

Graph: attenuation versus frequency with plateau, transition frequency, scattering and 5% water Figure 2: Attenuation dictates exploration depth. In an ideal material, attenuation plateaus above the transition frequency. In real environments, water or volume scattering cause attenuation to increase with frequency. The on-set of high frequency losses is very site specific.

In an ideal material, attenuation plateaus at high frequency. In real materials, heterogeneity and water relaxation absorption increase attenuation at high frequency. Scattering losses, as illustrated in Figure 3, always occur. A street lamp in fog is a good analogy. Water drops scatter the light resulting in greatly reduced visibility (i.e. light penetration is decreased).

Diagram: incident signal, scattering by small heterogeneities, transmitted signal Figure 3: GPR signals are scattered by small heterogeneities in material properties which reduce the transmitted signal.

Resolution length varies proportionately with GPR frequency since system bandwidth equals center frequency for impulse or baseband GPRs, as depicted in Figure 4.

Graph: resolution versus centre frequency for rock and wet soil, 100 MHz system marked Figure 4: Spatial resolution versus frequency length. Material velocity changes spatial resolution.

Figures 2 and 4 illustrate the dilemma: as GPR frequency increases, resolution increases but the exploration depth decreases. The compromise solution has a logical but not always unique solution.

Plotting exploration depth versus frequency, as shown in Figure 5, provides the basis of this discussion. For simplicity, exploration depth is selected to be three attenuation lengths in the material. Attenuation length is the inverse of attenuation rate and often referred to as skin depth.

Graph: GPR exploration depth versus frequency with depth plateau, volume scattering and 5% water Figure 5: Exploration depth (assumed to be three attenuation lengths) varies with frequency. The decrease in exploration depth at high frequency limits the upper practical GPR frequency.

As shown in Figure 6, the GPR bandwidth must lie between the shaded areas where GPR is not an appropriate method (dispersion is just too great). For maximum resolution fc is selected such that the upper edge of the GPR bandwidth touches the exploration depth curve. In some situations, a range of resolutions and center frequencies can be selected (Figure 7) while some situations leave little choice (Figure 8).

Chart: GPR exploration depth versus frequency with plateau depth, desired depth and bandwidth Figure 6: On a log scale, GPR bandwidth and, hence, resolution increase and decrease as center frequency is changed. The highest resolution (smallest resolution length) is achieved when the upper edge of the bandwidth box touches the exploration depth curve at the desired exploration depth.Graph: GPR exploration depth versus frequency with bandwidth boxes and centre frequency Figure 7: The GPR frequency can be placed anywhere in the unshaded region, as depicted in the figure. As the center frequency is decreased, the bandwidth, B, decreases resulting in lower resolution.Graph: exploration depth against frequency with a narrow permitted band and the chosen frequency Figure 8: In some cases, there is no choice about frequency, as shown here. As the heterogeneity scale length increases, the high frequency cut off moves lower.

The following is a simplified algorithm which can be coded in a spreadsheet and used to estimate fc based on this logic. (a) Characterize the site by estimating local relative permittivity, K, low frequency conductivity, σ, and heterogeneity scale, L (typical length of local variability in the host material). (b) Compute the exploration depth (see Figure 5).

Formula for plateau depth: d_plat = 15.9 · √K / σ (m)Conductivity σ in mS/m

(c) Specify the desired exploration depth, D (must be less than dplat). (d) Estimate high frequency limit factor for scattering

Scattering limit factor formula: β = 1/(0.021 + 0.73L − 0.198L²)

(e) Estimate maximum resolution ratio

Formula: resolution ratio R = d / Δz

using

Formula: R = β · d to the power 0.75 = β · d_plat to the power 0.75Cases: d below dplat/4, d between dplat/4 and dplat, d above dplat

(f) If R < 1, GPR is inappropriate. (g) If R > 1 then the GPR center frequency that gives the fairest depth versus resolution length compromise is:

Formula for the GPR centre frequency: fc = 75R / (d·√K) MHz

If the host is very wet (high water content > 5%), then fc should be limited to less than 1500 MHz if the computed value is greater.

Table of example values K, σ, L, D and fc for rebar in concrete, tunnel mapping and utility pipes

These results are upper limits on frequency. Not included in this simple analysis is the fact that GPR system power and sensitivity tend to increase with decreasing frequency. Using a somewhat lower frequency than computed is often a wise choice.

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How can velocity be extracted from hyperbolas?Sensors and Software

Accurately determining the depth of a reflection in a GPR data record requires knowledge of how fast the signals travel in the material under investigation. Several techniques are used such as CMP (common mid-point), WARR (wide angle reflection and refraction), known-depth-target, hyperbolic fitting to a local target and diffraction tail matching.

All of these techniques require GPR measurements along a traverse where the geometry is varying in controlled fashion. In other words, the distance to a target varies such that estimates of velocity can be extracted.

Sketch: GPR traverse A–A′ along the surface above a buried pipe or cable Figure 1: The GPR traverse should be perpendicular to the pipe or cable strike direction.

For pipe and cable location, or, in the Conquest example of rebar and conduit location, long linear features are localized targets if the GPR system traverses perpendicular to the feature alignment (Figure 1). To estimate velocity, the path length to the object must vary.

Plan view: pipe with traverse 1 perpendicular, 2 oblique and 3 parallel to it Figure 2: Plan view looking down on ground from above. Traverse 1 is perpendicular to strike and is optimal for velocity determination. Traverse 2 is at an oblique angle and traverse 3 is parallel to the pipe strike axis. Data from traverses 2 and 3 are not suitable for determining velocity.

Figure 2 illustrates this using a straight pipe or cable as an example. In order to extract velocity information, the radar system must be moved perpendicular to the axis of the pipe or cable. The long-axis direction is commonly called the “strike direction” or “strike” for short. If a GPR traverses perpendicular to the strike, the distance varies from the radar system to the pipe in a regular fashion. Traversing parallel to the pipe strike yields no change in the distance of the pipe and hence, a flat, non-changing event on the GPR record. Figures 3 and 4 show these two extremes using real data from a drainage pipe in a farm field.

Radargram across a clay drainage pipe, pipe visible as a hyperbola Figure 3: GPR data over a clay drainage pipe perpendicular to pipe direction (line 1 in figure 8)GPR section along a clay drainage pipe showing a continuous flat reflection Figure 4: GPR data over a clay drainage pipe parallel to pipe direction (line 3 in figure 8).

GPR cross-sections display signal amplitude versus position (normally on the horizontal axis denoted as x) and time (which is normally the vertical axis denoted as T). A local target has a travel time versus position as depicted in Figure 5. The mathematical form is a hyperbolic shape (inverted U on a GPR section) relating spatial position (x) to travel time (T). Figure 6 shows the response in a GPR cross-section as the target depth is varied while in Figure 7 the velocity is changed for a fixed depth.

Sketch: GPR at offset x from a pipe at depth d, with the slanted signal pathGPR travel time formulas: T = 2√(x² + d²)/V or T = √(4x²/V² + T₀²), where T₀ = 2d/V Figure 5: Relationship between GPR position (x), object depth (d) and travel time (T). To is travel time when GPR is directly over the object.Graph: hyperbolas from targets at varying depth, travel time versus position Figure 6: Schematic variations in GPR response when object depth is varied for constant velocity.Graph: travel time hyperbolas against position for fixed depth and varying velocity Figure 7: Schematic variations in GPR response when velocity is varied for a fixed object depth.

A handy interpretation aid is to visually fit a model hyperbolic shape to the GPR data as illustrated in Figure 8. Placing the top of the model (triangle point) over the apex (top of inverted U) in the data section selects To. Adjusting the model shape to match the data yields an estimate of the velocity, v. Combining v and To yields an estimate of the depth to the top of the target.

Good field practice entails several traverses over an object. Only use the hyperbolic fitting on the traverse that gives the steepest slope to the arms of the inverted U. This approach assures getting the most correct velocity. A traverse not perpendicular to strike (line 2 in Figure 8) will always yield a velocity higher than the true velocity and the object depth will appear deeper than reality.

DVL screen with fitted hyperbola, depth 2.5 m and velocity 0.098 m/ns Figure 8: Example of shape fitting to a target response on the DVL screen in the field. This feature is standard on Noggin, Conquest and pulseEKKO systems.

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How do I register my Radiodetection Product for the Extended Warranty?Radiodetection

How do I register my Radiodetection Product for the Extended Warranty?

Methods of registering your Radiodetection products for the Extended Warranty

There are 2 ways in which to register your Radiodetection products for the extended warranty.

 

1) Radiodetection Online Portal

Visit https://portal.radiodetection.com/ to create your portal Guest account, next create a company account* and use the Product page to register your locator or transmitter.

 

Radiodetection Online Portal sign-in page with the “Register as a new user” link circled in red

'How to create a guest account' video:

https://support.radiodetection.com/hc/en-gb/articles/115004989543-Create-a-Guest-Account

'How to create a company account' video:

https://support.radiodetection.com/hc/en-gb/articles/115004997366-Create-a-Company-Account-upgrade-from-a-Guest-account-

'Managing your Radiodetection products' article.

https://support.radiodetection.com/hc/en-gb/articles/115001610452-Managing-your-Radiodetection-products

'Registering your gCAT4 via the CAT Manager mobile app' article. (If applicable)

https://support.radiodetection.com/hc/en-gb/articles/115001690391-Registering-your-gC-A-T4

* A valid e-mail address and mobile number are required.

**Languages: Currently Available: English. 

 

Eligible products for Online Portal registration.

  • C.A.T4 and Genny4 product range
  • RD7200 and RD8200 Product range
  • RD7100 and RD8100 Locator and Marker locator range.
  • TX product Range
  • PCMx Locator

 

Alternatively,

 

2a) RD Manager™ Online is the Windows® PC software package for Radiodetection’s Precision RD8200™ and RD7200™ locator ranges

RD Manager Online is compatible with Microsoft Windows 10.
*Administrator privileges are required to install RD Manager Online.


Eligible Products for RD Manager Online registration
  • RD8200 Precision Locator Range
  • RD7200 Precision Locator Range

Software Download page: https://www.radiodetection.com/en-gb/resources/software-downloads/rd-manager-online

Once installed, create an account within the application by selecting ‘Sign In’ at the top left of the screen.

RD Manager Online window with the “Sign In” button at top left circled in red

And then select: Sign Up Here.

RD Manager Online login window with the ‘Sign Up Here’ link circled in red

Followed by registering your products as the illustration below. Account screen/Extended Warranty tab/Register.

Software window with ‘Account’ and ‘Extended Warranty’ tabs and ‘Register’ button circled in red

 

Enter the serial number of unit then click on the Register button. Your product will then appear in the Extended Warranty list window.

“Extended Warranty Registration” dialog with purchase date, empty serial number field and “Register”

 

Registration is then complete.

 

To select a preferred language option, go to Tool icon/Options/Select Current Language

 

**Languages: Currently Available: English, French, Chinese, German, Russian and Spanish.

Further information on RD Manager™ Online accounts: https://support.radiodetection.com/hc/en-gb/articles/4407101423249-RD-Manager-Online-Accounts

 

 

2b) RD Manager™ Windows Application (Compatible with all versions of Windows***)

*Administrator privileges are required to install RD Manager

***Windows XP onward

 

Eligible Products for RD Manager registration

  • RD7000+M and RD8000M product range
  • RD7100 and RD8100 Locator and Marker locator range.

 

Software Download page: https://www.radiodetection.com/en/resources/software-downloads/rd-manager

Once installed, create an account within the application by selecting ‘Sign In’ at the top left of the screen.

RD Manager with the “Sign In” button at top left circled in red

And then select: Sign Up Here.

“RD Manager Login” window with login fields, “Sign Up Here” link circled in red

Followed by registering your products as the illustration below. Account screen/Extended Warranty tab/Register.

Software window with warranty list, ‘Account’, ‘Extended Warranty’ and ‘Register’ circled in red

 

“Extended Warranty Registration” dialog with purchase date, serial number and format examples

Enter the serial number of unit then click on the Register button. Your product will then appear in the Extended Warranty list window.

 

‘Extended Warranty’ tab listing registered serial numbers

Registration is then complete.

 

To select a preferred language option, go to Tool icon/Options/Select Current Language

RD Manager tool menu, “Select Current Language” submenu with English, French, Spanish

**Languages: Currently Available: English, French & Spanish.

Further information on RD Manager™ accounts: https://support.radiodetection.com/hc/en-gb/articles/360001128943-RD-Manager-Accounts

 

 

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What do I need to make the RD8200SG work?Radiodetection

To use the RD8200SG with corrected GNSS positioning to achieve survey grade accuracy, you need: 

  1. RD8200SG locator
  2. Compatible mobile app
  3. Correction service provider
  4. Compatible mobile phone or tablet (requirements depend on mobile app)

 

Can I use my local (free) correction service provider?

The RD8200SG was designed to work with any correction service provider. Many US states have free correction services available. For a full list for North America, please follow this link: North America - NTRIP-list.

What if I have no internet connection?

Without internet you it is not possible to receive correction data from the RTK Network and which means accuracy will be significantly reduced. The accuracy you will obtain will vary depending on the situation. Tests have shown an accuracy of 50cm-2m (1.5ft-6.5ft).

 

 

 

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MyRD LPM Mobile AppRadiodetection

User’s iOS device displayed a “Please enable Bluetooth to continue” message in the app even though Bluetooth was already turned on; deleting and reinstalling the app resolved the issue.

This is likely due to Bluetooth permissions being denied and blocked from requesting again upon initial app launch.

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Was ist ein Multifunktionsmessgerät?PANCONTROL

Die Geräte übernehmen unterschiedliche Funktionen, wie etwa diverse Messungen​
(Temperatur, Luftfeuchte, Lichtstärke, Schallpegel etc.). Dabei verfügt das​
Multifunktionsgerät über Zusatzfunktionen, die ein Multimeter nicht anbieten kann. Die​
beleuchtbare Digitalanzeige gibt Auskunft über alle relevanten Messwerte.

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What is a multimeter?PANCONTROL

As already mentioned, a multimeter is used for a range of different measurements. The most important
measurement functions are voltage, current, resistance, continuity testing,
capacitance measurement and diode testing.

The digital display (digital multimeter) gives you a clear readout of the values you
need. The measured quantities are set with the rotary switch. For connecting the
test probes, the multimeter has sockets.

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What is a clamp meter?PANCONTROL

The clamp shape that gives the clamp meter its name allows current to be measured
without contact, using the magnetic field. The clamp-shaped head is placed directly
around a current-carrying conductor, so measurements can be taken safely even while
a device is running.

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AC or AC/DC clamp meters?PANCONTROL

Clamp meters are available in different versions, either as an AC or an AC/DC model
. These two models differ in that
AC clamp meters can only measure alternating current, whereas
AC/DC clamp meters can perform both alternating and direct current measurements.

Whether you should buy an AC clamp meter or instead consider an AC/DC
model is therefore best decided with the intended
application in mind.

Discover Pancontrol clamp meters!

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Was unterscheidet kontaktlose Spannungsprüfer von herkömmlichen?PANCONTROL

Im Gegensatz zu herkömmlichen Spannungsprüfern kann bei den neuen
Spannungsprüfern kontaktlos gemessen werden, wodurch kein physischer Kontakt zum
Leiter vorhanden sein muss. Stattdessen misst das Gerät die elektrische Feldstärke des
Leiters und reduziert so die Gefahr eines Stromschlags.

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Was ist ein Digital Multimeter?PANCONTROL

Das Digital Multimeter dient als Standard-Messgerät, um vor allem Strom und​
Spannungen zu überprüfen. Elektroinstallateure, Mechatroniker und Elektriker profitieren​
bei ihren täglichen Arbeiten von dem Device, welches eine erhebliche
Arbeitserleichterung bedeutet.​

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How do I calibrate my ThermalMaster camera for higher accuracy?Thermal Master

To calibrate your ThermalMaster thermal imaging camera for higher accuracy, first let it warm up for a few minutes so the sensor can stabilize. Make sure the emissivity setting matches the surface material you are measuring, as an incorrect emissivity value is a common cause of inaccurate temperature readings. If the image looks uneven or noisy, use the camera's automatic or manual NUC (non-uniformity correction) function, especially after moving between environments at different temperatures.

For accurate results, avoid taking measurements in direct sunlight, in strong wind, or on highly reflective surfaces, as these factors can distort the readings. Where possible, compare the temperature data against known reference temperatures or contact thermometers, and adjust the settings to suit your specific application.

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What does the 551 add that the 501 does not offer?TEMPO Communications

The 501 is a very cost-effective and versatile locator which features a Peak antenna in the Receiver and transmits a single ultra-high frequency signal (447.5 kHz) via Direct Connection, Inductive Clamp Coupling or an Inductive Antenna.

Inductive Clamps allow signals to be applied to cables without disconnecting them — this is ideal for working with pipes and cables that are in use; just ensure that they are safely insulated. Inductive Antennas broadly emit signals which can be coupled to a cable or pipe below ground — great when you know there’s something down there but don’t have access to the ends of the line.

The 501 is an excellent “first-timer” locator which is intuitive and versatile, for most situations and applications.

The IP54-rated 551 offers a high-powered Dual Frequency Transmitter which uses one low frequency (1.75 kHz) and one mid-range frequency (33 kHz). Lower frequencies are helpful not only for tracking deeper depths and longer distances, but to limit the amount of “crosstalk” or “signal bleed” onto other nearby lines. Dual Simultaneous Frequencies are also excellent for pinpointing faults as you can instantly compare them along a line. One frequency may respond to damage differently than the other. Like the 501, the 551 also includes a coupling clamp and a built-in induction antenna, but while the 501 operates only at 447.5 kHz, the 551’s Inductive Clamp injects 33 kHz into a line and the 551’s induction antenna emits 133 kHz.

The 551 Receiver detects any of the three active frequencies (1.75 kHz, 33 kHz or 133 kHz) with both Peak and Null antennas—Peak to make tracing simple and intuitive and Null for pinpointing and triangulating depth. The 551 also passively detects live lines carrying AC-current. The IntelliTrack digital noise rejection feature ensures successful locating around electrical interference.

If more effectively isolating single lines, tracking deeper and further, detecting and pinpointing damage, intuitively triangulating line depth, and passively sweeping for live electrical current is desirable, then the 551 is the better choice otherwise the 501 is simpler and more affordable.

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After failing to locate the leak with correlation and geophones what are the next steps before considering relining?F.A.S.T

If traditional non-intrusive acoustic methods fail, our PipeMic Series can still yield impressive results. Since the PipeMic is introduced into the pipe itself it can pick up almost every noise, even with high ambient noise levels. Hydrogen tracer gas should also be considered as an application of last resort. This non-acoustic method can help to find even the smallest leaks and can be applied on empty and on live pipes (with our GasDiffuser).

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Is the MiniFlex2 (36 mm) as good at getting around bends as the MiniFlex2 (19.5 mm)?CamTronics
No, the MiniFlex2 (36 mm) is not quite as flexible as the MiniFlex2 (19.5 mm). However, 2–3 consecutive 90° bends are no problem with the 36 mm version either.
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Who are the products intended for?
Our range is aimed at specialist companies and organisations in the utilities and civil-engineering sector – including municipal utilities, water suppliers, energy utilities (EVU), construction companies, municipalities, telecommunications companies, engineering offices and technical service providers.
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What is the difference between the 501 and the 521E?TEMPO Communications

The main differences between the 501 and the 521E involve the signal frequencies and orientation of the antennas in the receivers.

The 501 uses a very high-frequency signal at 447.5 kHz while the 521E uses a much lower 1.75 kHz.

The lower frequency of the 521E means there is less signal bleed so tracking a single wire in a bundle is easier (great for irrigation), but a lower frequency signal will struggle to travel to the end of a wire or cable if it is not buried (or grounded at the far end).

Meanwhile the higher frequency of the 501 is more susceptible to bleeding onto other nearby metal or wires, but it also allows for easier inductive transmission and puts out less current, therefore less risk of shock or damage as well as less power consumption by the transmitter.  The high frequency of the 501 will also work much better with fish tape / steel snake fed through a non-metallic pipe.

Furthermore, the 501 can also tend to track more deeply buried wires, cables and pipes when directly connected, but unlike the 521E, it does not require a direct connection; it can be used with the Inductive Clamp or Inductive Antenna.

Inductive Clamp or Inductive Antenna

The 501 uses a “peak” method of location, so the hotter the signal, the closer you are to the cable, while the  521E uses a “null” approach: the signal is hottest a few inches alongside the cable and cancels out when right above the cable.

Peak Over Cable
Null Over Cable

The null method offers some benefits for the 521E:
– A hot spot in signal over an irrigation sprinkler valve box with a coil around the solenoid makes valve location very easy.

Hot spot over sprinkler valve box.

– In the hands of an experienced user, it can be used to locate ground faults.

Because the 501 uses the peak method of location, the signal does not change as much over a valve box and thus is not as helpful for locating them. If valve locating is your primary goal, the 521E is the better choice.

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Finde ich Software-Downloads auf Ihrer Website?Thermal Master

Yes, you will find all the required software and mobile apps in our dedicated "Download Center" or "User Manuals" sections; if you use an Android smartphone, you can download the installation package for the "Thermal Master" app directly from our official website. However, if your smartphone runs iOS, we recommend going to the Apple App Store to search for and download the corresponding app, which ensures a smooth installation.

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How often should calibration be performed?Thermal Master

Our devices are pre-calibrated at the factory and do not require regular recalibration under normal operating conditions; the software does, however, run an automatic shutter calibration (NUC) during operation to compensate for temperature fluctuations. You can also trigger this manually in the app if the image looks uneven, or verify your device once a year against a known temperature source for high-precision industrial applications.

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Can I record video and take photos at the same time with the app?Thermal Master

Yes, the ThermalMaster app lets you record video and take photos at the same time. Simply tap the photo button while recording, and the app saves a still image without interrupting the video, so you never miss a moment. This lets you document important thermal findings as both video footage and high-resolution snapshots in a single session.

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How do I connect my Thermal Master device to my computer?Thermal Master

To connect your Thermal Master device to your computer, you should use the supplied USB-C to USB-A cable (or a compatible data cable) to plug the device directly into the USB port on your PC; once the connection is established, you need to download and install the matching professional analysis software from our official Download Center.

Such as “Temp Master” for the P series or “IR Explorer” for the T series, which let you view live thermal images, carry out detailed temperature analyses and export professional reports directly to your Windows system.

On handheld models with internal memory such as the DV2 or Thor series, your computer recognizes the device as an external drive once it has been switched on and connected, so you can transfer stored thermal images and videos for playback with standard media players.

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How does ThermalMaster compare to other brands such as FLIR?Thermal Master

The main advantages of ThermalMaster over FLIR lie in its exceptional price-performance ratio and superior specifications: at the same price it offers 2 to 4 times the pixel resolution (starting at 256×192) and a high frame rate of 25 Hz to 50 Hz, which prevents image stutter.

In addition, our P3 series supports manual focus and macro shots, making recesses on circuit boards clearly visible from a distance of 8 mm, whereas most FLIR products have fixed focal lengths, which makes close-up shots impossible. We also provide professional analysis software free of charge, with no additional subscription fees.

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Haben Sie einen allgemeinen Überblick über Kalibrierung?Thermal Master

You can find calibration details in our User Guide and in the app settings. All ThermalMaster devices are factory pre-calibrated against professional blackbody references to ensure high accuracy, and our software (such as the ThermalMaster app) lets you run manual shutter calibrations and adjust the emissivity settings for accurate temperature readings across different materials and environments.

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What is the temperature measurement range of ThermalMaster cameras?Thermal Master

ThermalMaster thermal imaging cameras typically cover a wide temperature measurement range from -20 °C to 600 °C, designed for a variety of inspection scenarios. In the low to medium range (-20 °C to 150 °C), for example, the camera can be used to check building insulation, carry out HVAC inspections, and detect heat loss through walls.

The medium to high range (approx. 150 °C to 400 °C) is well suited to electrical troubleshooting, switchboard inspections, or checking automotive components. At the upper end of the range (up to approx. 600 °C), the camera helps detect severe overheating in motors, exhaust systems, or industrial equipment, delivering accurate readings across a wide range of applications.

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What is the difference between the P2 Pro and the T2 Pro?Thermal Master

The ThermalMaster P2 Pro is first and foremost a compact thermal imaging camera for smartphones, focused on close-range temperature measurement and precise imaging. It is extremely small, connects to your smartphone, comes with a magnetic macro lens for detail-rich shots, and is ideal for jobs such as electronics, HVAC, and home inspections with high-resolution thermal images.

The ThermalMaster T2 Pro, by contrast, is a thermal monocular built for outdoor observation, long-range detection, wildlife spotting, and tactical use. It offers features such as HD and highlight image modes, a tactical grip and a scope mount, plus a far greater range, which makes it better suited to detecting heat sources from a distance than to capturing detailed close-ups.

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What is NETD, and why is it important for thermal imaging?Thermal Master

The NETD value (Noise Equivalent Temperature Difference) indicates how sensitive a thermal imaging camera is to minute temperature differences. Put simply, the lower the NETD value, the better the camera can pick up subtle temperature differences. This matters because a thermal imaging camera with a low NETD value delivers clearer, sharper images and makes it easier for you to spot small problems – such as slight gaps in insulation, early electrical overheating, or minor heat loss – that a camera with a higher NETD value might miss.

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Is ThermalMaster compatible with the iPhone 15/16 and Android devices with a Type-C port?Thermal Master

ThermalMaster cameras are fully compatible with the iPhone 15/16 and Android devices with a Type-C port, and they offer plug-and-play operation. While most models (such as the P3) support the universal USB-C interface, some models are compatible only with certain operating systems. To check whether your device is supported, please contact our customer service.

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What is “X³ Super Resolution” technology in ThermalMaster cameras?Thermal Master

ThermalMaster's X³ Super Resolution technology is an advanced image processing algorithm that improves the sharpness of thermal images by reconstructing and upscaling raw sensor data. Merging multiple frames improves visual detail by a factor of three, turning standard thermal images into sharper, higher-resolution output images while simultaneously reducing noise and improving edge sharpness.

This allows you to detect subtle temperature deviations and smaller components that might be missed at standard resolution, achieving professional accuracy without the need for high-resolution sensors.

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Does a thermal imaging camera work through glass or windows?Thermal Master

No, a thermal imaging camera does not work through glass or windows the way many people expect. Glass blocks most long-wave infrared radiation, so instead of the heat behind it, you usually see the temperature of the glass surface itself or reflections from surrounding objects. For this reason, thermal imaging cameras cannot accurately detect people, heat sources, or objects through windows, mirrors, or other shiny surfaces.

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Why does my thermal imaging camera make a “clicking sound” at regular intervals?Thermal Master

The “click” you hear is a normal operating sound caused by the internal mechanical shutter as it carries out a process called “Non-Uniformity Correction” (NUC). As the camera’s internal temperature changes during operation, the sensor’s pixels can start to drift; the shutter briefly moves in front of the lens to provide a uniform temperature reference, allowing the software to recalibrate and clear up any “hazy” or ghost images.

This keeps your ThermalMaster device at a high level of measurement accuracy and delivers a sharp, balanced thermal image throughout the inspection.

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Which ThermalMaster camera is best suited for circuit board and microelectronics repair?Thermal Master

For circuit board and microelectronics repair, the Thermal Master P3 is our first choice, since it was developed specifically for board-level diagnostics. It features an integrated 8 mm macro lens with manual focus that lets you magnify components down to 0.25 mm (resistors) and easily detect current leakage as low as 1 mA.

Combined with our X³ Super Resolution (image enhancement to 512 × 384) and a high frame rate of 25 Hz, the P3 delivers the crystal-clear, fluid thermal detail needed to pinpoint short circuits or overheated chips that entry-level fixed-focus cameras might miss.

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Can ThermalMaster be used for HVAC troubleshooting?Thermal Master

Yes, ThermalMaster thermal imaging cameras are indispensable tools for HVAC troubleshooting, because they let you spot problems such as airflow imbalances, leaking ducts, and electrical overheating right away. By capturing precise temperature gradients, you can identify clogged condenser coils or gaps in insulation without having to disassemble the system.

For professional HVAC inspections, we especially recommend the ThermalMaster Thor series (e.g., the Thor001 model). It is built for harsh working conditions and features a large display as well as high thermal sensitivity, so you can easily detect even minor refrigerant leaks or blockages in radiators.

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Can ThermalMaster detect water leaks behind walls or in underfloor heating systems?Thermal Master

ThermalMaster cameras are highly effective at locating water leaks and underfloor heating problems, because they pick up the small temperature differences caused by moisture or heat dissipation. Since water changes the thermal mass of drywall and insulation, the camera reveals hidden leaks as “cold spots” behind walls, while underfloor heating pipes show up as clear, glowing lines beneath the surface.

With ThermalMaster’s X³ Super Resolution, you can pinpoint the exact location of a burst pipe or a blockage with high-resolution clarity. This professional-grade precision helps you save time and avoid unnecessary demolition work during home repairs or professional inspections.

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What are the technical specifications for a specific product?Thermal Master

You can find detailed technical specifications for every product on that product’s page at ThermalMaster.com — just scroll to the “Product Specifications” or “Technical Data” section. These sections cover comprehensive data, including infrared resolution (e.g., 256×192 or 384×288), thermal sensitivity (NETD), temperature measurement range, frame rate, and field of view (FOV). For a quick overview of our entire product range, you can also consult our user manuals, full product datasheets, and comparison charts.

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Can I download a user manual for a specific Thermal Master model?Thermal Master

Yes, you can download the user manual for any individual model by visiting our dedicated user manual page. There we provide comprehensive PDF manuals for our entire product range, including the P series (P1, P2, P2 Pro, P3), the Thor series (Thor001/002), the NV series (NV300/NV500), and the T2 Max/DV2 models. These manuals cover everything from initial setup and app connection to advanced image analysis functions, ensuring that you have all the technical instructions for your specific device.

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Which Tempo locator is right for my job?TEMPO Communications

Tempo offers an industry-leading line-up of buried utility locators. Here's an overview to help you choose the right one:

Tempo 501 Tracker II501 Tracker II – Trace wires and metallic pipes on active or dead systems without deactivating power.
Tempo 551™ Advanced Underground Locator551™ Advanced Underground Locator – Dual-frequency locator with IntelliTrack™ for tracing buried utilities up to 20 ft deep.
Tempo 521E Wire and Valve Locator521E Wire and Valve Locator – Professional-grade tool for tracing buried wires, irrigation valves, and cable faults.
Tempo 508S-G Wire Finder508S-G Wire Finder – Compact transmitter and receiver for locating wires in walls and at shallow burial depths.
BLL-200 Buried Line Locator – Locate buried lines up to 20 ft and measure depth up to 15 ft with intuitive indicators.
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What are the advantages of a digital GPR system over an analog system?Sensors and Software

GPR systems must acquire very rapidly changing radio frequency signals. The capture of these signals for analysis and interpretation requires a considerable degree of electronic sophistication such that high fidelity data are acquired.

Commercial GPR use equivalent time sampling (ETS) to capture the transient radio wave signals. ETS uses the same principles as a stroboscope. In its earliest form, analog electronic circuitry was designed to translate the rapidly varying GPR voltage into an audio frequency signal that could be recorded and displayed.

With time, GPR technology of signal capture with ETS has evolved substantially. Key developments over the past 30 years have been as follows.
(a) Recording the analog audio frequency signal on analog audio tape recorders for replay.
(b) Digitizing of the analog audio frequency signal to record the data on digital magnetic tape or computer disks. Computers are used for replay and analysis.
(c) Elimination of audio instrument stage with direct digital signal capture at the receive antenna while retaining the same analog signal clocking. Digital data were recorded on digital media.
(d) Digitization of signal at the receive antenna with digitally (computer) controlled delay times. Digital data are recorded. All analog ETS components are removed. Such systems are said to use digital equivalent time sampling (DETS).

The key benefits of DETS are as follows

(a) Timing and signal amplitude stability and fidelity.
(b) The ability to use digital compensation schemes to assure time base linearity and calibration. (c) Acquisition of GPR data on demand without the need to keep analog clocking running.
(d) Removal of analog filtering stages in audio portion ETS circuits which can create distraction.
(e) Ability to collect spatially synchronized data (i.e. data are collected at known location triggered by user or electronic positioning). No need to rubber band to take out traverse speed variations.
(f) Ability to use programmable stacking versus GPR delay time.
(g) Ability to log a variety of diagnostic data with each GPR trace.

All of Sensors & Software’s GPR systems use DETS to assure the highest possible GPR data quality.

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What is the difference between frequency and time domain GPR systems?Sensors and Software

Frequency and time domain GPR’s are in principle no different and in a perfect world would yield identical results. The reason that there are two different types of systems stems from various approaches of capturing wide band transient signals when direct capture is not electronically possible (A/D converters are not yet fast enough for most GPR applications). The result is a bunch of electronic mumbo jumbo that confuses non-electronic specialists.

In the frequency domain, the signals are emitted as a sinusoidal wave. The response, as the frequency of the sinusoid changes over a given bandwidth, is extracted. The transfer function is measured by heterodyning or mixing techniques. By suitable signal manipulation (Fourier transform) echo strength versus delay time is extracted. These methods of implementation are called FM-CW and step frequency radars.

In the time domain, all frequencies are emitted essentially at the same time and they constructively interfere to give pulses and create directly the echo strength versus travel time delay information. The signal capture uses synchronous detection of the signal. (The frequency domain signal can be synthesized by Fourier transform of the time domain signal). Common names for time domain systems are impulse, base band and UWB radars.

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Will my GPR cause interference with other types of instruments operating nearby?Sensors and Software

All governments have regulations on the level of electromagnetic emissions that an electronic apparatus can emit. The objective is to assure that one apparatus or device does not interfere with any other apparatus or device in such a way as to make the other apparatus non-functional.

Sensors & Software Inc. extensively test their pulseEKKO, Noggin and Conquest subsurface imaging products using independent professional testing houses and comply with latest regulations of the USA, Canada, European Community, and other major jurisdictions on the matter of emissions.

GPR instruments are considered to be UWB (ultra wideband) devices. The regulatory regimes worldwide are devising new rules for UWB devices. Sensors & Software Inc. maintains close contact with the regulators to help guide standard development and assure that all products conform. You should continually monitor the “News” link on our website (www.sensoft.ca) for updates on standards.

Electronic devices have not always been designed for proper immunity. If a GPR equipment is placed in close proximity to an electronic device, interference may occur. While there have been no substantiated reports of interference to date, if any unusual behavior is observed on nearby devices, test if the disturbance starts and stops when the GPR instrument is turned on and off. If interference is confirmed, stop using the GPR.

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Does your Pipe and Cable Locator work on Plastic Pipes?Schonstedt
Yes, if the pipe is fitted with a tracer wire or a sonde (a miniature transmitter) can be inserted inside the pipe.
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Reasons to buy a Magnetic LocatorSchonstedt
If you’re part of the utility locating industry, you know how crucial it is to have the right tools to do your job. And if you haven’t added a Magnetic Locator to your toolbox yet, you might just be missing out on a powerful tool that can help you work more efficiently and accurately. In this blog post, we’ll give you the top 5 reasons why you should consider buying a Magnetic Locator for your next job. Visit our Top 5 Reasons Why Magnetic Locators are a Must-Have for Utility Locators to learn more.
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How do I register my product online?Schonstedt

Register your product easily via the Schonstedt online registration form.

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Was ist ein Profi Spannungsprüfer?PANCONTROL

Da bei der Arbeit an elektrischen Geräten bzw. Leitungen immer Vorsicht geboten ist​
(Stichwort Stromschläge), sollte man auf maximale Sicherheit setzen. In Situationen, in​
denen auf Spannung geprüft wird, ist ein Profi Spannungsprüfer notwendig. Dieses
Gerät unterstützt beim Auffinden von spannungsführenden Leitungen, Bruchstellen in
Kabeln, defekter Lampen in Lichterketten etc.

Elektriker sollten einen Spannungsprüfer jederzeit mitführen, da sie das Tool bei der
Arbeit tagtäglich gebrauchen können.

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What pipe diameters is the MiniFlex2 (36 mm) suitable for?CamTronics
The MiniFlex2 (36 mm) is suitable for pipe diameters from DN50 to DN150.
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What are the difficulties for leak detection in densely populated cities in developing countries? What are the points to be considered? What are possible solutions?F.A.S.T

A challenge we are often confronted with in developing countries is the lack of basic metering infrastructure, which is the necessary foundation for efficient water loss management. Municipalities often are not aware of the exact location of their water networks. Usually the customer's water consumption is not metered. The lack of metering makes it impossible to assess the water loss on a basic level and requires the installation of such infrastructure as a first step. The ZM Ultra can be a great temporary solution for such challenging projects.

High ambient noise (even at night time) is another challenge in densely populated areas. A solution can be our PipeMic because the probe gets very close to the leak. The PipeMic can lead to good results, even in loud environments.

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How can we fix a broken device?F.A.S.T

We want to offer the best and quickest solution for you. If you have a malfunctioning device, please contact us to discuss the next steps.

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Orders & Shipping

Can I place an order by phone? Can I order by phone? Ordering by phone
Yes, you can also order by phone. Call us at +43 (0) 2252 53169 (Mon–Thu 08:00–17:00, Fri 08:00–12:00) and our team will be happy to take your order.
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What delivery time can I expect?
The delivery time shown for each item applies; our shipping and payment terms also list the usual times per country. Delivery times are not binding unless we have expressly confirmed a date as binding in writing (e-mail is sufficient). Express shipping is available on request.
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Can I order as a private individual?
SEMPERDEAL is intended exclusively for commercial (business) customers. Unfortunately, private individuals cannot register or open an account.
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What should I do if I received the wrong item?
If you ever receive the wrong item, please let us know immediately – by email to kontakt@semperdeal.com, including your order number and a photo of the delivery. We'll then arrange an exchange right away.
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Can I cancel an order?
Yes. As long as your order has not yet been shipped, you can cancel it. Please contact us as soon as possible by email at kontakt@semperdeal.com or by phone at +43 (0) 2252 53169.
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How do I change my delivery address?
You can enter a different delivery address during checkout. For changes after ordering, contact us before dispatch: kontakt@semperdeal.com
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Which countries do you ship to?
We deliver to all EU countries and to Switzerland. Delivery to other countries is available on request – simply contact us at kontakt@semperdeal.com.
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How do I see whether an item is available?
Availability is shown directly on the respective product page. If an item is marked "on request", we'll be happy to tell you the current delivery time at kontakt@semperdeal.com.
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Are bulk or large orders possible?
Bulk orders are always welcome. For larger volumes we're happy to offer a quantity discount – simply request your quote at kontakt@semperdeal.com.
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Do you offer express shipping?
Yes, express shipping is available on request. We'll gladly let you know the options and costs – just call us at +43 (0) 2252 53169 or email kontakt@semperdeal.com.
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How can I check the status of my order?
You can check the current status of your order at any time in your customer account once you are logged in. If you have any questions, please contact us – ideally with your order number – at kontakt@semperdeal.com.
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How do I place an order?
It's easy: select the product you want in our online shop, add it to your cart and complete the checkout. Just follow the steps for shipping and payment – you'll then receive an order confirmation by email. Of course, we're also happy to take your order personally: write to us at kontakt@semperdeal.com or give us a call.
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How are the devices packaged?
All devices are shipped in their secure original packaging. Accessories are packed shock-proof in line with standard shipping practices, so that everything reaches you undamaged.
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How are bulky or heavy devices delivered?
Bulky or heavy devices are delivered by freight forwarder. Costs and delivery time depend on the destination – we will, of course, inform you of the details in advance, before shipping.
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Are partial deliveries possible?
Yes. If individual items are not immediately available, we can ship your order in parts – at no additional shipping cost. We will, of course, inform you in advance about any partial delivery.
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Repair & Service

Do you offer calibration?

As an official service point, we offer calibration for cable locators, leak detection and measuring devices. For a large proportion of the devices sold on the market, we issue corresponding certificates. You'll find more information on our Service & Repairs page and at service@cft.at.

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How are Pearpoint inspection systems cleaned and maintained after use?Pearpoint
  • Camera: clean with clean water and disinfectant, the lens with a lint-free cloth.
  • Pushrod: clean and disinfect after every use with a cloth moistened with disinfectant.
  • Controller: clean the case with mild soapy water and the screen with a lint-free cloth.
  • Connections: keep O-rings clean, greased with a silicone-based grease and undamaged; do not grease pogo pins or the slip ring PCB; close connections with the protective caps when not in use.
  • Reel: keep the rod guide clean and check it regularly for wear.

High-pressure hoses must not be used for cleaning; the system is stored clean and dry.

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How to recover a locator with corrupted softwareRadiodetection

This articles applies to RD8200 and RD7100 precision locators.

 

If something goes wrong while updating the locator software, this may corrupt the software and the locator will fail to power up. The backlight may come up but the screen will remain blank

Locator control panel with a blank grey display and keypad

This may happen for example if the USB cable is accidentally disconnected from the locator or power down the unit while updating the unit software.

 

If this happens you should be able to put the locator in recovery mode and be able to update the software again.

To do this follow these steps:

  1. Start RD Manager Online
  2. Connect the USB lead to the locator
  3.  Press and hold the Down arrow and Function keys and turn on the locator using the Power key.

Keypad with the Power, Function and Down arrow keys highlighted in yellow

  1. The locator will power up in COMM2 recovery mode and RD Manager online will identify the unit

Locator display showing ‘COMM2’ above the keypad

 

  1. Follow this article for instructions on how to perform a software update to your locator
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Where do I find the RD7100 / RD8100 software version?Radiodetection

To identify what software version your precision locator hold down theFrequency key (f)  key on your keypad when you turn on the unit.

 The display automatically step through the following information: model type and software version

Locator display showing ‘PTLG’Locator display showing ‘1004’ 

 

If required, you can update your precision locator to the latest software by installing and using the RD Manager for PC. This can be downloaded by visiting the RD Manager for PC web page or, if the link does not work, by copying and pasting the following URL into your web browser:

www.radiodetection.com/rdmanager

To use RD Manager for PC you will need a Windows PC running Windows 10 64 bit.

For further information on how to install and use RD Manager to update your locator's software refer to the RD Manager support section.

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Where do I find the C.A.T4 software version?Radiodetection

 

To identify what software version your C.A.T4 is running, squeeze the trigger and press the depth button whilst the C.A.T4 is powering up (the display is showing all the icons). Release the depth button when the letter ‘C’ appears on the left of the display.

The display automatically step through the following information: configuration number ‘C’, software version ‘S’ and calibration expiry date as day ‘D’, month ‘M’, year ‘Y’.

 

C.A.T4 display showing ‘2.11’ and ‘S’ for software version

 

If required, you can update your C.A.T4 locator to the latest software by installing and using the C.A.T Manager for PC. This can be downloaded by visiting the C.A.T Manager for PC web page or, if the link does not work, by copying and pasting the following URL into your web browser:

https://www.radiodetection.com/products/cable-avoidance/cat4-and-genny4-range 

To use C.A.T Manager for PC you will need a Windows PC with XP or higher operating system. For further information please refer to the C.A.T Manager for PC operational guide.

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Can I get a loan device during the repair?
On request, we'll provide you with a loan device during the repair – at our standard rental rates. We'll be happy to clarify availability and details with you: kontakt@semperdeal.com.
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Who do I contact for technical problems?
Our support team is happy to help with technical problems. Write to us at kontakt@semperdeal.com and include the device type, the exact error message and – if possible – a photo. That way we can help you quickly and specifically.
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Do you offer repairs?

Yes, we offer repair services for most of the appliances in our range. Please submit a repair request directly via our repair request form or contact us at kontakt@semperdeal.com.

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How much does a repair cost?
Po otrzymaniu Twojego urządzenia przygotujemy kosztorys. Naprawa jest wykonywana dopiero po Twojej akceptacji. Ewentualną opłatę diagnostyczną podamy na zapytanie: kontakt@semperdeal.com.
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Do you offer an on-site service?
Yes. In Austria and Germany we offer an on-site service – from installation and instruction through to repair. Please arrange appointments at kontakt@semperdeal.com.
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When I switch on my locatorRadiodetection

This error is normally associated with the 'real time clock circuit' in the locator.  All data logging locators contain an on board battery that powers this circuitry when the locator is switched off so that the date and time clock continue to operate correctly, even when the unit is switched off.  In general this battery should last between 3 and 5 years, dependent upon usage and environmental conditions etc.

If the real time battery falls below specific levels, the locator will detect this and display the 'err 150' message on power up.  The locator performance or operation will not be compromised but time and date information on the stored data logs will be incorrect.

Please note, the real time battery can only be changed by Radiodetection service or an authorized Radiodetection service center.

 

 

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How long does a repair take?
Depending on the device and the availability of spare parts, a repair usually takes 5–15 business days. Standard repairs are often completed faster. The exact duration also depends on your approval of the cost estimate.
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How do I update the firmware?
We carry out firmware updates for devices from Radiodetection, Pearpoint and others as part of a service appointment. You'll find more detailed information on how to perform updates yourself in our "Software" section – sorted by manufacturer. Alternatively, you can visit the respective manufacturers' websites.
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Where can I find my device's serial number?
You'll find the serial number on the type plate, under the battery compartment or in the device menu. Please always provide it for any repair.
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How do I register a repair?

The easiest way to register a repair is via our digital repair request form, which guides you step by step. Alternatively, email us at service@semperdeal.com with the device type, serial number and a description of the fault. You'll then receive an RMA number and shipping instructions.

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How do I properly clean and store my devices?
Clean heavily soiled devices after use with a slightly damp cloth and avoid aggressive cleaning agents. Store the devices in a dry place at room temperature. Charge the batteries regularly – even when they are not in use – to preserve their service life.
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Equipment Rental

Are there conditions for long-term rental?
Yes. From a rental period of one month, we offer discounted conditions for long-term rental. You'll receive your individual quote at kontakt@semperdeal.com.
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What is the minimum rental period?
The minimum rental period is one day. You can rent a device for a single day; longer periods are possible at any time.
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Can I extend a rental device?
Yes, an extension is possible by arrangement, provided the device has not already been reserved by someone else. Please ask in good time so we can ensure availability: kontakt@semperdeal.com or +43 (0) 2252 53169.
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Can I pick up a rental device?
You can pick up your rental device directly from us in Traiskirchen, Wiener Straße 99, or have it shipped to you. Shipping costs are borne by the renter. To arrange a pickup time, contact us at kontakt@semperdeal.com or +43 (0) 2252 53169.
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What happens if a rental device is damaged?
Please report any damage to a rental device immediately at kontakt@semperdeal.com. The renter is liable for damage that goes beyond normal wear and tear.
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Which devices can I rent?
We rent out cable locators, leak detection equipment, sewer inspection systems, metal detectors and cable fault locators. We'll gladly let you know the daily rental rate (net) and availability: kontakt@semperdeal.com.
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How long can I rent a device for?
The minimum rental period is one day. We also offer weekly and monthly rates. The exact duration is arranged individually with you: kontakt@semperdeal.com.
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Can I reserve a rental device?
Yes. Please ask about current availability at kontakt@semperdeal.com or +43 (0) 2252 53169. As rental devices are in high demand, we recommend reserving early.
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How do I return a rental device?
Please return the rental device complete and cleaned on the agreed date. The renter is liable for any damage or loss. If you have any questions about the return, contact us at kontakt@semperdeal.com
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Is a deposit required for rental devices?
A deposit is required for rental devices, depending on the value of the device. It is refunded in full upon proper return.
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Payment & Invoicing

Can I buy on account?
Purchase on account is available to registered B2B customers following a successful credit check. To have it activated, simply contact us at kontakt@semperdeal.com.
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Do you offer leasing or financing?
For selected devices we offer leasing and financing options. We'll be happy to discuss the details and suitable terms with you: kontakt@semperdeal.com.
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What happens if an invoice is overdue?
If an invoice is overdue, you'll first receive a friendly payment reminder. For questions about open items, contact us at kontakt@semperdeal.com.
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Which payment methods do you offer?
The available payment methods are advance payment (bank transfer), instant bank transfer (Sofort) and purchase on account. Purchase on account is reserved for registered B2B customers following a successful credit check. Leasing/financing is available on request: kontakt@semperdeal.com.
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When do I have to pay?
This depends on the payment method you choose: with advance payment you pay before shipping, with instant bank transfer (Sofort) directly during the order. For purchase on account, the payment term stated on the invoice applies.
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In which currency can I order?
The standard currency is the euro (EUR). For easier orientation, you can also display prices in numerous other currencies – including USD, CHF, PLN, GBP, CZK, HUF, RON, SEK and DKK, as well as other European currencies. Billing is always in EUR.
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How and when do I receive my invoice?
You'll receive your invoice by email together with the delivery. The applicable payment term is stated on the invoice. All prices are net, plus statutory VAT.
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Are the prices net or gross?
All prices in the shop are net prices plus statutory VAT. The VAT is shown separately in the shopping cart.
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Software

Which QGIS version should be installed: the LTR or the latest release?QGIS.ORG

QGIS.ORG offers two lines: the long term release (LTR) for those who value stability over the newest features, and the latest release. Anyone who is unsure should install the LTR.

A new version is scheduled for release every four months; every third one becomes an LTR and is maintained until the next LTR. On Windows, the OSGeo4W network installer is suitable for keeping QGIS current and for running several versions side by side; the offline installers are intended for passing the download on, for example on a USB stick.

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How are waveforms stored on the SPRINGBOK TRACKER STD and PRO and transferred to a PC or smartphone?SPRINGBOK

With the Tracker Store function, the instrument saves the full waveform at the touch of a button, regardless of what is on screen; the TRACKER PRO cycles through all of its pulse widths in the process. Stored waveforms can be recalled on the instrument or downloaded – both models have USB and Bluetooth 4.0. In the TrackerView software for Windows and the app for iOS and Android, waveforms can be named and annotated, VOP, gain and range changed, pulse widths stepped through, cursors moved, distances and dBRL measured, and waveforms printed together with comments.

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Which data format is suitable for field surveys with Mergin Maps?Mergin Maps

GeoPackage is suitable for survey layers because it enables fully offline work, automatic merging of changes made by several people and versioning. Shapefiles and delimited text files can be used but not edited collaboratively; PostGIS and WFS require an internet connection.

As background data the app supports, among others, GeoTIFF, JPEG, PNG, COG, MBTiles and Geospatial PDF; ECW and MrSID are not supported because of their proprietary licence. Most formats that QGIS can load can also be used in the app.

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Which devices does the Geolantis.360 app run on?Geolantis

The minimum requirements are:

  • Android 4.2 or later with at least 4 GB RAM, tablet of 8 inches or more or smartphone of 5 inches or more, Wi-Fi or mobile network 3G or higher
  • iPhone, iPad and iPod touch with iOS 14.0 or later, and Apple Vision with visionOS 1.0 or later

On iOS, support is limited by Apple's restrictions; manufacturers have to certify their GNSS devices under Apple's MFi programme. Among the locators, the RD8200 is compatible with Android; the RD8200SG can be paired via BLE on Android and iOS. Templates, projects and evaluations are managed in the cloud-based web portal.

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How do Mergin Maps and QGIS work together?Mergin Maps

The project is prepared in QGIS: background and survey layers, forms, styling and map themes. The Mergin Maps plugin for QGIS uploads the project file (*.qgz) together with its data to the cloud service, from where team members download the project to the mobile app or to another computer running QGIS.

Everyone works on their own local copy. Synchronisation works in both directions; changes to GeoPackage layers are merged automatically by the service, while photos, raster data and shapefiles are copied as whole files.

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How can data be exported from QGIS to CAD as DXF?QGIS.ORG

There are two ways. A single layer can be exported to any vector format that the GDAL library can write, including AutoCAD DXF, GeoPackage, ESRI Shapefile, GML, KML and CSV.

For several layers there is the DXF export of the whole project (Project menu). It lets you choose the target coordinate reference system, the encoding and the symbology mode; features can be split into several DXF layers by an attribute field, and labels are exported as MTEXT or TEXT. The settings can be saved to an XML file and reused. In QGIS, GeoPackage serves as the standard format for vector data.

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Which reporting standards and file formats do the P540c and P550c controllers support?Pearpoint

The system currently supports the condition codes of MSCC3, MSCC4 and MSCC5 (the British Manual of Sewer Condition Classification, depending on the edition for domestic, sewerage and highway drainage as well as manholes) plus EN13508-FR and EN13508-ES. In addition there are basic reports and a WinCan-compatible option, which may require a separate WinCan licence; report templates and condition codes can be adapted to your own standards.

  • Reports: DOCX (basic reports, MSCC3 and MSCC4), DOCX or XML (MSCC5), XML (WinCan)
  • Videos as MP4 (H.264 with MP3 audio), photos as JPEG
  • Export to USB stick, Dropbox, Google Drive or AWS and by email (by email only the Word report); the live image can also be viewed via WiFi in the browser of a smartphone or tablet.
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Does Geolantis.360 work without an internet connection?Geolantis

Yes, with one limitation. The mobile clients work offline: a local spatial database on the device keeps the functions available without internet, base maps can be taken along offline, and captured data is synchronised automatically as soon as a connection is available again.

For centimetre-level accuracy with RTK corrections via NTRIP, however, a continuous internet connection is required. The app shows the highest accuracy status as RTK Fixed.

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Can Mergin Maps be used to collect data in the field without an internet connection?Mergin Maps

Yes. The project is downloaded to the mobile device while a connection is available; data and photos can then be collected offline in the field, and the changes are uploaded later, for example via Wi-Fi in the office.

The following do not work without a connection: synchronising, downloading projects, online background maps (WMS/WMTS, WFS, XYZ tiles) and online PostGIS layers. Background maps are prepared for offline use as vector or raster tiles; the DB Sync tool is suitable for PostGIS data.

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How does data get from Geolantis.360 into GIS and CAD software or into QGIS?Geolantis

Captured data is reviewed and filtered in the web-based management tool and exported to GIS, CAD and Google Earth; PDF reports are also created there. Geolantis passes live data to QGIS and other applications via a WFS service, and GIS, CAD or ERP systems can be connected via an open interface (API).

In the other direction, existing data sets, PDF documents, georeferenced aerial imagery and WMS and WFS services can be integrated. Point lists are imported as an ASCII file (CSV or TXT) with a header row, selecting the matching EPSG code.

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Which devices does the Mergin Maps mobile app run on?Mergin Maps

The Mergin Maps mobile app runs on Android 9 or later and on iPhone and iPad with iOS 16 or later. For Windows 10 and Windows 11, the manufacturer provides an installer (.exe) on its MerginMaps/mobile source code page.

The app can be used without an account. Synchronising via the cloud service, however, requires signing in to Mergin Maps, an internet connection and write permission for the project. Projects and sharing are managed in the browser via the Mergin Maps dashboard.

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Which systems does QGIS run on and is QGIS available for tablets and smartphones?QGIS.ORG

According to QGIS.ORG, QGIS can be obtained for Windows, macOS, Linux, Android and iOS. The project provides desktop installation packages for Windows, macOS, Linux and BSD, as well as container images.

For field work on tablets and smartphones, QGIS.ORG refers to independent, touch-optimised third-party apps: QField (Android, iOS, Windows, macOS, Linux), the Mergin Maps mobile app (Android, iOS, Windows) and IntraMaps Roam. These apps are not published by QGIS.ORG.

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What do the icons of the Scans' Overview table mean?Radiodetection

Scans overview table: icon columns, rows with date, time, durations and readings per scan

 

Icons Description
Calendar icon for the date Date

Pen icon for the contract

Contract

Contract associated to the survey

Location pin icon with hash sign for the scan number

Scan Number

Chequered flag icon for ‘Start Timer’

Start Timer

Clock icon for scan duration Scan Duration"
Genny duration icon 

Genny duration*

How long the C.A.T was used in Genny mode in that day or survey
Lightning bolt icon for Power mode duration Power duration*
How long the C.A.T was used in Power mode in that day or survey

Radio mast icon for Radio mode duration

Radio duration*
How long the C.A.T was used in Radio mode in that day or survey
Lightning bolt and radio mast icon for Avoidance mode duration Avoidance duration*
How long the C.A.T was used in Avoidance mode in that day or survey
“LF” icon for low frequency Genny signal duration Low Frequency Genny signal duration*
How long the C.A.T has detected a low frequency Genny signal with a strength greater than 10% of full scale on the display - Avoidance and Genny mode only 
‘HF’ icon for high frequency Genny signal duration High Frequency Genny signal duration*
How long the C.A.T has detected a high frequency Genny signal with a strength greater than 10% of full scale on the display - Avoidance and Genny mode only
Gauge icon for maximum sensitivity gain Maximum sensitivity gain
Gauge icon for minimum sensitivity gain Minimum sensitivity gain
Location pin icon with clock and percent sign for scan GPS % duration

Scan GPS % duration*

Compared to the overall survey duration
List icon for the survey number Survey number

 * Measured in hh:mm:ss 

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C.A.T4 Usage Data: What is the difference between the blade and paddle angles recorded on the CSV usage log ?Radiodetection

All eC.A.T4 and gC.A.T4 models are equipped with sensors to detect incorrect usage and warn the operator with an alert that is also stored in the data log. 

This warning is known as a Swing Warning.

Swing warning icon Warns that a C.A.T4 is being used too far from the vertical or moved too quickly for a reliable cable or pipe location.

 

C.A.T4 display with bar graph and swing warning icon

Swing Warning

The is represented in the CSV data exported from the C.A.T4 under column 'S' as either a Yes/No or disabled. 

A Yes indicates that the C.A.T reported a Swing warning.

CSV extract, columns S to Y, including ‘Swing Warning’, ‘Blade Angle’ and ‘Paddle Angle’

A further representation of this can be found in columns 'X' and 'Y' Blade and Paddle angles respectively and is represented as an integer scale figure.

 

In short, When the C.A.T4 in the vertical position, the blade angle is forward and back and the paddle angle is left to right. Likewise, if the C.A.T is in the horizontal position the blade angle is left and right and the paddle angle is forward and back. This is associated with the Swing warning that is registered on a logging C.A.T such as an eC.A.T4 and a gC.A.T4.

 

C.A.T4 with arrows for “Blade Angle” (left/right) and “Paddle Angle” (forward/back)

 

 

 

 

CSV Data usage export

https://support.radiodetection.com/hc/en-gb/articles/115005972986-Data-Collector

CSV Data structure

https://support.radiodetection.com/hc/en-gb/articles/115005133706-CSV-Data-Structure-for-eC-A-T4-and-gC-A-T4

 

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C.A.T Manager Online Web Portal - Mobile Device viewRadiodetection

Currently the CAT Manager online web portal may not function correctly on mobile devices or tablets with a screen size of less then 7". 

Occasionally a tablet or mobile device may have a screen size of 7" or above and yet it may still be difficult to access many of the features available on the web page.

If you sign in to the C.A.T Manager Online web portal through an internet web browser such as Google Chrome on a tablet or other mobile device, you may be presented with portrait view of the portal as shown, but not be able to navigate to the many features that are available on the site.

Radiodetection Online Portal home page in portrait view in a mobile browser

The following steps may help to overcome this; 

Step 1

  • Set the screen to Auto-rotate so that the web portal can be viewed in Landscape view. Allowing access to all the features of the web portal.

Tablet quick settings panel with ‘Auto rotate’ toggle and notifications

Step 2

  • It may also be necessary to reduce the font size on your device to small, normal or medium via the device's Settings, Display.

Device settings, ‘Display’ section with the ‘Screen zoom and font’ option


The CAT Manager Online web portal should then be presented as below allowing full access to its features.

Radiodetection Online Portal home page with side menu in a mobile device browser

 

 

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Mobile App background running issues with Android 6 onward.Radiodetection
Android 6 onward 'Background Running Issues' 

Android has introduced 2 new power-saving features that extend battery life for users by managing how apps behave when a device is not connected to a power source.

The release of Android 6.0 onward has introduced 'Doze' and 'App Standby'. 'Doze' reduces the battery consumption by deferring background CPU and network activity for apps running in the background when the phone has been idle for a long period of time. 'App Standby' defers background network activity for apps with which the user has not recently interacted.

Thus, optimising the performance of the battery. 

'Doze' and 'App Standby' manages the behavior of all apps running on Android 6.0 or higher.

Apps such as, CAT Manager are designed to run in the background as it needs to access the network and to sync with the online portal providing updates and notifications at regular intervals.

Step by step guide

This step by step guide will show you how to disable the 'Doze' and 'App Standby' function for the Android CAT Manager application. The example illustrated is based on a Samsung device, other manufacturers device settings, may differ.

Disable Doze for an App (example on a Samsung phone)

  1. Launch the Settings Application
  2. Scroll Down and Tap on the ‘Apps’ Option
  3. Tap the 3-dot Menu at the Top Right
  4. Then Tap on the ‘Special access’ Option

Android app list with the menu open, including “Special access”                                       

     5. Tap the ‘Optimise Battery Usage’ Option

     6. Tap the ‘Apps not optimised’ Drop Down Menu

Android ‘Optimise Battery Usage’ screen, ‘Apps not optimised’ list with C.A.T Manager                                     

     7. And Tap on ‘All Apps’

     8. Scroll Down and Tap on the C.A.T Manager to Disable Doze for to change the toggle

Android ‘All apps’ list under ‘Optimise Battery Usage’, C.A.T Manager switched off                                      

     9. Press the back button until return to the starting screen

Background Mobile Data Usage

Another further setting to ensure the CAT Manager app fully functions; is to ensure that the 'background mobile data' for the app is enabled.  

Allow Background data usage

  1. Launch the phone Settings App
  2. Scroll down and tap C.A.T Manager
  3. Tap ‘Mobile Data’
  4. Toggle on ‘Allow background data usage’

Android data usage for C.A.T Manager with “Allow background data usage” switched on                                                               

    5. Press the back button until return to the starting screen

 

 

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Do I need a mobile app for the RD800SG?Radiodetection

Do I need a mobile app?

If you have a means of running the NTRIP, a mobile app is not strictly necessary. If you keep the mobile phone in your pocket, you can use the LED to establish RTK float/fix, however you won’t be able to visualize the map while you’re in the field. Data can be transferred to a PC or laptop using RD Manager Online for Windows after the survey.

Can I use Android or iOS phones/tablet?

The RD8200SG is compatible with both Android and iOS mobile devices. 

Which mobile apps are compatible with the RD8200SG?

Radiodetection are currently working with a number of app providers. Please see the full list including status.

PointMan can be purchased through Radiodetection, other apps need to be purchased directly from the provider.

 

 

 

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What ist PointMan and for what is ist used?Radiodetection

Is the PointMan application free?

The app is free for 15 days as a trial. After that, you will need to purchase an annual subscription of PointMan Plus. Please contact you Radiodetection representative to obtain pricing in your local currency. The PointMan subscription can be purchased through Radiodetection.

How do I activate my PointMan license?

For instructions on setting up your PointMan license, please click here.

How do I renew my PointMan subscription?

You can renew your PointMan subscription by placing an order with Radiodetection for an annual license, quoting part number 10/POINTMAN. Radiodetection will provide you with an activation code, which you will need to enter through the payment process on the PointMan website: https://pointman.com/pricing/.

You data will be retained in your account.

I'm having issues with the PointMan app, where can I get support?

If you run into any issues, please do not hesitate to reach out to the PointMan Support team. They are available from 8:30am to 4:30pm US MST time zone (GMT-7) Monday through Friday.
Email: support@prostarcorp.com 
Phone Number: +1 970-683-5530

In addition, there is an extensive Help page.

I understand that PointMan now works on both Android and IOS? 

Pointman – iOS and Android versions are available. If you have downloaded the iOS version and subscribed on that platform, you cannot use the same login credentials on an Android device/app version (and vice versa).

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Uploading Daily Scan DataRadiodetection

It is advisable to check that All the of the scan data of the days surveys has been uploaded to the portal.  

At the end of a shift it is advisable to check that all of the surveys of the day has been sent to the portal. 

To do this; 

Ensure that the CAT Manager App is running and Bluetooth is enabled. 

Power on the CAT by squeezing the trigger.

The data should appear on the phone and be recognised by the counter in orange as data pending.

The progress indicator will begin to feel up as the data is uploaded to the portal. A successful upload will be indicated by a the progress indicator reaching maximum and the counter in green incrementing.  

While this is happening the orange pending counter will be decrementing.

 

 

 

 

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Prices & Discounts

How can I see the prices?
As a B2B shop, we display our prices in the customer area after you log in. All prices are net, plus VAT. For selected products, prices are also visible without logging in – i.e. for guests. For special conditions, please contact us at kontakt@semperdeal.com.
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Do you offer used or demo devices?
From time to time we offer tested used and demo devices. As availability varies, it's best to ask us directly about current offers: kontakt@semperdeal.com.
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Are there quantity discounts or graduated prices?
Yes. Depending on the product and order quantity, quantity discounts and graduated prices are possible. We'll be happy to prepare your individual quote: kontakt@semperdeal.com.
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Do you offer project pricing or framework agreements?
For large projects we offer individual project pricing and framework agreements. Just tell us about your project – we'll prepare a tailored offer for you: kontakt@semperdeal.com.
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What is the SEMPERDEAL of the week?
The SEMPERDEAL of the week features selected products that we offer at reduced prices each week. You'll find the current deals right on our homepage.
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How long is an offer valid for?, how long is it valid for, has the offer expired, period of validity
Our quotes are generally valid for 30 days unless stated otherwise. After expiry we gladly provide an updated quote.
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Datasheets & Downloads

Is a user manual included?
Yes, the appropriate user manual is included with every device. You'll also find the manual on the respective product page in the "Downloads & Media" section. We'll gladly provide a digital version by email on request as well: kontakt@semperdeal.com.
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Where can I find software or apps for the devices?
You can obtain the software and apps for the devices from the respective manufacturers' websites. In addition, you'll find all software solutions from the individual manufacturers and products bundled in our "Software" section. If you have any questions about installation, we're happy to help: kontakt@semperdeal.com.
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Where can I find technical data sheets?
You'll find the technical data sheets directly on the respective product page in the "Downloads & Media" section. If you can't find a particular data sheet, we'll be happy to send it to you by email: kontakt@semperdeal.com.
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Are there any product introduction and explanatory videos?
Yes. For many products we provide presentation and explainer videos. You'll find them directly on the respective product page in the "Downloads & Media" section. If this section isn't shown for a product, there are currently no videos available for it yet — but we are continuously expanding our range.
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Contact & Location

Can I become a distribution partner?
We'd be glad to hear from you. We're looking for qualified distribution partners across Europe. If you're interested in working together, simply email us at kontakt@semperdeal.com – we'll get back to you with all the details.
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Can a field sales representative visit me?
Yes. Our sales team is on the road for you in Austria, Germany and Poland. To arrange an on-site visit, simply email us at kontakt@semperdeal.com.
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What are your opening hours?
We're here for you Monday to Thursday from 08:00 to 17:00 and Friday from 08:00 to 12:00. Pickups and visits are available by appointment: kontakt@semperdeal.com or +43 (0) 2252 53169.
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Can I test or have devices demonstrated beforehand?
Yes, gladly. At our showroom in Traiskirchen we'll demonstrate the devices to you and you can test them. In addition, our sales team is available throughout the DACH region (Germany, Austria and Switzerland) – so an on-site demonstration at your location is also possible. Simply arrange an appointment by email at kontakt@semperdeal.com or by phone at +43 (0) 2252 53169.
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Account & Registration

How long does account activation take?
Your B2B account is activated after a brief review, usually within one business day. If it ever takes longer, feel free to contact us at kontakt@semperdeal.com.
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Where can I find my customer number?
You'll find your customer number in your order confirmation, on your invoices and in your customer account after logging in.
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Returns & Warranty

Can I return or exchange products?
No. SEMPERDEAL sells to businesses only; there is no right of withdrawal or return, not even for unused goods in their original packaging. If goods are defective or we have delivered the wrong item, please notify us without delay after delivery at kontakt@semperdeal.com; we will then tell you how to proceed. Please never send goods back unannounced.
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What should I do if the goods arrive damaged?
Please document any transport damage immediately with photos and report it within 24 hours to kontakt@semperdeal.com. That way we can process the damage quickly for you.
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Training Courses

Can I book training for a device I already own?
Yes. Training can also be booked for devices you already own – regardless of whether you purchased them from us. We also offer refresher courses. Simply contact us at kontakt@semperdeal.com.
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Do I need training? Training required
Training is not mandatory but recommended. Professional instruction improves accuracy and avoids misinterpretation. We offer introductions with device purchases.
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Configuration & Sets

What are skids used for on the Pearpoint push camera?Pearpoint

Skids centre the camera in the pipe and protect it from damage. If the camera is not on the pipe axis, videos and photos can be distorted and water levels or deformations misjudged; it is therefore advisable to use skids wherever possible, two of them to help keep the camera level.

The universal skid set covers pipes from 50 to 150 mm and fits the 25 mm and 50 mm cameras, the solid sonde, the 25 mm and 35 mm flexisondes and the universal flexi. For the 50 mm camera there are also W-skids for pipes up to 225 mm.

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How is the RUNPOTEC Ø 12 mm pulling rope connected to the cable pulling grip?RUNPOTEC

The rope has spliced loops at both ends. For horizontal cable pulling, it is advisable to fit a connecting swivel with twist compensation between the pulling rope and the cable pulling grip: it compensates twisting between cable and rope, reduces friction resistance and protects the cable and the pulling system.

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Which connection threads do VESALA sondes have and which spring joints and adapters fit?VESALA

Threads (F = female/internal, M = male/external):

  • NanoSonde VMS3-33: 2 × M2 (F) for shock absorber, sail and calibre
  • NanoSonde MPL4-33: M3.5 (F)
  • MicroSonde MPL6-33 and VMS6-33: M5 (F)
  • MicroSonde MPL7-33 and MiniSonde MPL9-33: M5 (F) or M6 (F), depending on the battery compartment fitted
  • Sondes PL18-33, PL18-33R and PL18-05: M6 (F), M10 (M) and M12 (F)
  • MegaSonde PL42-05: M12 (F)

Accessories for the push rod:

  • Spring joint FM55 (V14805): M5 (M) to the sonde, M5 (F) for the push rod; FM56 (V14800): M5 (M) to the sonde, M6 (F) for the push rod. Recommended for MPL6-33, VMS6-33 and MPL7-33; possible but not recommended on the MPL9-33.
  • PL18-FM (V14194): flexible mounting that replaces the battery compartment of the PL18 sondes, with M12 (F) and M6 (F) for the push rod; not compatible with the PL42-05.
  • PL-MSA5 (V14057): adapter with M12 (M) to the sonde and M10 (F) and M5 (F) for the push rod; intended for PL18-33, PL18-33R, PL18-05 and PL42-05. PL-MSA6 (V14058): M12 (M) and M6 (F).
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Which flexitrax crawler and which wheels suit which pipe diameter?Pearpoint

The P354 is a non-steerable crawler with one motor (5.4 kg) and the P356 a steerable crawler with two motors (14.3 kg). Suitable combinations for centred inspection include:

PipeP354P356
100 mmsmall wheelsnot applicable
152 mmmedium wheelssmall wheels
203 mmmedium wheels double-stackedmedium wheels
254 mmmedium wheels with fixed or adjustable elevatormedium wheels double-stacked
305 mmmedium wheels double-stacked with fixed or adjustable elevatormedium wheels with elevator
381 mmmedium wheels double-stacked with adjustable elevatormedium or large wheels with elevator
457 to 915 mmnot applicablelarge wheels (also double-stacked) with adjustable elevator up to 610 mm or powered elevator up to 915 mm
775 to 1500 mmnot applicablepowered elevator with cradle (compact 775 to 1360 mm, large 900 to 1500 mm)

Small wheels are 62 mm and medium wheels 110 mm in diameter; for pipes larger than 375 mm, the P356 uses 177 mm pneumatic tyres. Larger and double-stacked wheels should be used where possible; abrasive wheels are intended for slippery or relined pipes.

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Is the RUNPOTEC Ø 12 mm pulling rope suitable for the EDER PW400 capstan winch?RUNPOTEC

The EDER WINCH 400 (PW400) requires a synthetic pulling rope of Ø 8 to 10 mm. The RUNPOTEC rope has a diameter of 12 mm and is therefore outside this specification. The matching pulling system for the RUNPOTEC rope is the CW 800 E capstan winch.

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Which pulling rope does the EDER PW400 capstan winch need?EDER

The pulling rope is not included in the scope of delivery. A synthetic rope of Ø 8 to 10 mm in any length is required for the EDER WINCH 400 (PW400); its tensile strength must be at least twice the pulling load in ground pulling. The rope type stated on the type plate must also be observed.

The maximum pulling force may only be reached with the original rope. Available as an accessory: a rope with thimble, Ø 9.5 mm, breaking load 3600 daN, in 50 or 100 m length.

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Which receivers can locate VESALA sondes?VESALA

The receiver must operate on the same frequency as the sonde: 33 kHz (32,768 Hz) or 512 Hz. Most professional cable locators can be used to locate the sondes.

With the VESALA CL43 compact locator the antenna is decisive:

  • 33 kHz sondes: SA43 rod antenna (effective range up to 10 m) or LA43 proximity antenna (up to 2 m for sondes; for larger sondes and for pinpointing in exposed ducts)
  • 512 Hz sondes PL18-05 and PL42-05: SA05 rod antenna (up to 10 m)

Before use, test sonde and receiver together at the intended distance.

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Which ITALIFTERS lifters and accessories fit the APS80 and APS90 wheeled levers?ITALIFTERS

Both wheeled levers are rated for a lifting weight of 600 kg; the cover is lifted by pushing the lever down. The following combinations are intended:

  • Magnetic lifters CL10 or CL11 (APS80 and APS90), XT4 NANO via the pin in its handle (APS80 and APS90), XT10 and XT11 (APS90)
  • Two CL10 in parallel joined by the connection bridge (Ponticello) for heavy covers or minimal magnetic contact (APS80 and APS90)
  • Permanent magnets PM400 or PM500 for very heavy covers (APS80 and APS90)
  • Set of mechanical hooks (four wing clamps, one hook clamp) and the BT95 crossbar with a slot spacing of 400 to 920 mm for mechanical opening (APS80 and APS90)

The APS80 is a lighter, simplified version of the APS90.

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Which VESALA sonde catcher fits: SC39 or SC42?VESALA
FeatureSC39 (V18010)SC42 (V18020)
Designrugged one-piece catcher for larger sondesgentle catcher for smaller sondes, modular and easy to transport
Duct outer diameter7 to 22 mm7 mm, 10–12 mm, 14–16 mm
Sonde weightup to 70 gup to 40 g
Sonde speedup to 20 m/sup to 20 m/s
Recommended sondesMPL4-33, MPL6-33, VMS6-33, MPL7-33, MPL9-33, PL18-33, PL18-33RVMS3-33, MPL4-33, MPL6-33, VMS6-33, MPL7-33
Possible but not recommendedVMS3-33MPL9-33

For the SC39 the microduct is inserted about 6 cm into the duct port and secured with the locking screw; the catcher stands on a stable surface or is fixed via its attachment hole.

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How do the Hydromat measuring cases CM-B Standard and CM-B Pro as well as CM-P Pro differ?GANN

All three cases determine the moisture of set building materials and other materials directly on site using the calcium carbide method; the measuring range is the same: 0.30 to 7.5 CM-% via the gauge readout and 0.14 to 22.9 CM-% via the conversion table. Common items include a pressure cylinder with lid and Premium gauge, electronic scales and the carrying case P.

  • CM-B Standard: basic equipment without digital timer, with 2 vials of test water.
  • CM-B Pro: additionally a digital timer for recording the time during the measurement.
  • CM-P Pro: additionally a digital timer, a manual pestle for crushing the sample directly in the pressure cylinder, 5 instead of 2 vials of test water and the Hydromette Compact B evo-100 for non-destructive pre-testing of larger areas.
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Can I order accessories separately
Yes. Accessories such as signal clamps, grounding cables, sondes, carrying cases, batteries and much more can be ordered individually and independently of the main device. You'll find all parts in the accessory categories in our shop – or simply request individual items from us.
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Technical Consulting

Which device is right for my application?
We're happy to help. Just describe your application and we'll recommend the right device for you. You can reach us by email at kontakt@semperdeal.com, via chat, or by phone at +43 (0) 2252 53169.
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How can I update the software on my MiniFlex2?CamTronics

Software updates can only be installed on the camera as part of a service. As an official repair & service centre, we'll gladly take care of this for you. Register your camera directly via our online service registration or contact us at kontakt@semperdeal.com.

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What is an acoustic camera used for?Hertzinno

An acoustic camera locates sound sources and displays them as an image. It helps industrial users find gas leaks, compressed-air leaks, partial discharge, abnormal mechanical noise and other fault-related acoustic signals.

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Can an acoustic camera detect gas leaks?Hertzinno

Yes. Gas escaping under pressure usually produces ultrasound. The acoustic camera picks up this signal and shows the leak location in the image, so the source can be found more quickly.

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What distinguishes an acoustic camera from an ultrasonic leak detector?Hertzinno

A conventional ultrasonic leak detector usually provides only a sound level or an audio signal. The acoustic camera uses a microphone array to create an image of the sound source, which makes faults easier to locate and inspection findings easier to document.

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Can an acoustic camera detect partial discharge?Hertzinno

Yes. Partial discharge produces audible sound and ultrasound. The acoustic camera makes the location of the discharge visible, for example in substations, in switchgear and on transformers.

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How long does the battery of the P540c and P550c controllers last and how is it charged?Pearpoint
  • Run time: around 4 to 6 hours depending on use (for example recording and playback, screen brightness and WiFi); up to 7.5 hours view only and up to 5 hours continuous recording. On the P550c the battery only supports pushrod operation.
  • Charging: fully charge before first use, only with Pearpoint charging equipment (mains charger or vehicle charging cable); a full charge takes 4 to 6 hours. Charging at 10 to 40 °C and keeping the charge level between about 10 and 90 % are recommended.
  • In the vehicle: 60 minutes of charging from the vehicle power socket with the controller switched off restores up to 25 % charge.
  • Service life: around two years with typical constant use; the battery must not be replaced by the user, replacement is carried out by Pearpoint technical support.
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How is the RD8200SG connected to Geolantis.360?Geolantis

The RD8200SG is paired directly in the app via Bluetooth Low Energy (BLE), and this is done twice: in the GPS selection and in the locator selection, each time with the RD8200SG entry. On Android, pairing is done via the settings, the option “NMEA Bluetooth device” and “Device Connections”, on iOS via “Enhanced BT/BLE Connections”; the pole height must be set correctly.

A green Bluetooth icon confirms the connection. The NTRIP connection is then started, a feature class is selected, and each measurement is sent to the app with the Survey Measurement key on the RD8200SG.

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Which measurements can the Hydromette UNI 1 and UNI 2 as well as the HB 30 and BL E 2 perform?GANN
MeterWood moistureStructural moistureAir humidityTemperature
UNI 1–capacitive with B 50 or LB 71RF-T 28 EL, RH-T 37 ELPt100 probes, IR 40 EL
UNI 2–capacitive with B 50 or LB 71; resistance-based with all resistance electrodesRF-T 28 EL, RH-T 37 ELPt100 probes, IR 40 EL
HB 304 to 30 % (dry mass)resistance-based; capacitive with B 50 or LB 71–IR 40 EL
BL E 25.5 to 58 % (dry mass)resistance-based with direct readout in wt.-% or CM-%; capacitive with B 55 BL–OT 100 BL, ET 10 BL, TT 40 BL

A dash means that the meter does not support this measurement: the HB 30 and BL E 2 do not measure air humidity, and the UNI 1 and UNI 2 do not measure wood moisture. The UNI 1 and UNI 2 are intended as a complement to a wood moisture meter. The B 55 BL, OT 100 BL, ET 10 BL and TT 40 BL are connected to the BL E 2 via the AK 2 adapter cable.

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What is the difference between the flexisonde and the solid sonde on the Pearpoint push camera?Pearpoint
  • Flexisonde: flexible sonde fitted between pushrod and camera; it helps the system negotiate pipe bends. On the P541/P341 Plumbers reels it is built in.
  • Solid sonde: rigid sonde that adds extra stiffness to the camera head; it is intended for long-push inspections. It can be combined with the universal flexi.
  • Universal flexi: flexible spring attachment that lets camera and pushrod negotiate sharp bends; it is not required on the Plumbers system.

All three parts are fitted between the rod termination socket and the camera. As the electrical contacts are exposed while doing so, they should only be fitted in a dry, clean environment.

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How do the Hertzinno HZ-HA series acoustic cameras differ?Hertzinno

All four models capture sound from 2 to 100 kHz at working distances of 0.3 to 200 m and are designed for locating partial discharge and gas leaks. They differ as follows:

ModelMicrophonesThermal imaging moduleOperating time
HZ-HA-170P (ATEX: Ex ib IIC T4 Gb and Ex ib IIIC T80 °C Db)138–4 h
HZ-HA-270P (ATEX: Ex ib IIC T4 Gb and Ex ib IIIC T80 °C Db)138640 × 512 pixels4 h
HZ-HA-171P128–up to 7 h, replaceable battery
HZ-HA-271P128640 × 512 pixelsup to 7 h, replaceable battery

The thermal imaging module of the 270P and 271P measures temperatures from −20 to 550 °C.

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Which pulse width should you start with when locating faults with the SPRINGBOK TRACKER PRO?SPRINGBOK

Always with the shortest pulse width available, because the fault may be only a short distance away. Use the range (zoom) and gain controls to search the trace; if the fault is not found, switch to the next larger pulse width and test again until it is located. Wider pulses transmit more energy and therefore travel further down the cable, while a higher vertical gain makes smaller reflections visible.

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Which safety factors apply to Volta slings and lifting accessories?Volta Macchine

The following safety factors apply to Volta lifting products:

  • Wire rope slings: 5 : 1
  • Chain slings: 4 : 1
  • Lifting accessories such as master links, shackles and hooks: 5 : 1

The working load limit (W.L.L.) is given in daN; 1 daN equals 10 N, i.e. roughly 1 kg.

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How can covers without a magnetic contact surface be opened with ITALIFTERS tools?ITALIFTERS

For covers the magnet cannot grip – for example asphalted or non-metallic covers or covers with latches – mechanical lever functions are available:

  • XT1 NANO and XT1 NANO ERGO: the upper handle serves as a hook that engages the slots of the cover.
  • XT5: hook lever at the end of the handle for mechanical lifting.
  • LB5: the T-handle is used as a lever or lifting hook.
  • Cover lifter levers LB2, LB4 and LB8 engage the slots of the cover, the LB7 inserts its flat beaks into the gap between cover and frame; with the LB2 the hook is inserted and turned through 90°, and large covers can be opened with two LB2.
  • Set of mechanical hooks with the APS80 or APS90 wheeled levers where a magnetic lifter cannot be used.

For round covers with a cast iron filling frame or with an asphalt, stone or concrete surface and a central metal disc, the CL11 with its curved magnetic base is suitable.

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Which Pearpoint pushrod reel suits which inspection length?Pearpoint

The reels differ mainly in pushrod length and diameter:

ReelRod lengthRod diameterWeight
P541 / P341 Plumbers30 m or 60 m7.5 mm (MK1) or 9.5 mm (MK2)9 kg or 12 kg
P541 / P34135 m12.0 mm11 kg
P542 / P34260 m or 120 m11.3 mm18 kg or 25 kg
P543 / P343150 m11.5 mm37 kg

The Plumbers reel is the extra-flexible version with a permanently built-in sonde. A 30 m rod suits residential and small commercial plumbing; a 150 m rod suits specialist applications. The reel type in use must be selected on the controller and calibrated with the pushrod fully rewound, otherwise distance readings will be inaccurate.

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How is wood moisture measured with the Hydromette HB 30 or BL E 2 and the M 20 electrode?GANN
  • Drive the electrode pins in across the grain; GANN wood moisture meters are based on this measuring direction. Parallel to the grain the meter shows readings that are too high, by approx. 2 percentage points at around 20 % wood moisture.
  • For the average moisture content, measure at a depth of 1/4 to 1/3 of the wood thickness; the 16 mm and 23 mm pins supplied with the M 20 are intended for wood thicknesses of 30 to 40 mm and 50 to 65 mm respectively.
  • Set wood species group 2 or 3 according to the enclosed wood species table.
  • The readout applies to a wood temperature of 20 °C: colder wood gives readings that are too low and warmer wood readings that are too high; these are corrected with the correction table in the operating manual.
  • Above the fibre saturation point, from approx. 30 % wood moisture, accuracy decreases.
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At which sensitivity level should a leak be confirmed with the Sensistor XRS9012?Sensistor

The XRS9012 has 10 sensitivity levels; the highest, extremely sensitive levels help to identify suspect areas faster. However, a decision to excavate should only be made once the leak has been reconfirmed at level 5 or lower. If the signal is too weak, wait until the gas concentration increases or make a few holes for higher signals. Excavate only on signals that can be repeated over and over again.

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At which frequency do Pearpoint sondes transmit and how is the camera located in the pipe?Pearpoint

For the P540c push camera systems there is a flexisonde transmitting at either 512 Hz or 640 Hz; the sonde sits between the pushrod and the camera head. The P354 and P356 crawlers have a built-in sonde whose frequency (512 Hz, 640 Hz, 8 kHz or 33 kHz) is selected on the controller; the detection depth is up to 3 m.

Locating is done with a Radiodetection cable and pipe locator such as the RD7200, set to the frequency of the sonde. The system's distance counter is only an estimate; positions of interest should be pinpointed with sonde and locator, especially before construction work.

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How can cement screed and calcium sulphate screed be distinguished visually?GANN

Cement screed is darker and coarser, whereas calcium sulphate screed is lighter and finer.

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Which Volta anti-twist swivel matches which rope and breaking load?Volta Macchine

Each anti-twist swivel is assigned a rope diameter and a breaking load. The values given are breaking loads.

SwivelRope øBreaking load
JZ-D00850 (compensating joint, ø 12 mm)4 mm850 daN
JZ-D012000 (compensating joint, ø 18 mm)9 mm1,200 daN
JZ-D06000 (compensating joint, ø 32 mm)13 mm8,000 daN
JZ-D12000 (compensating joint, ø 45 mm)19 mm18,000 daN
JZ-D90000 (compensating joint, ø 80 mm)35 mm90,000 daN
X96059160 (ball joint, ø 20 mm)6 mm2,500 daN
M250B0000 (ball joint, ø 45 mm)14 mm18,000 daN
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How do you set the correct VOP on the SPRINGBOK TRACKER PRO?SPRINGBOK

The VOP value depends on the cable's dielectric and changes with temperature, age and humidity; even new cable can vary by as much as ±3%. The cable manufacturer can provide the value, or it can be determined on a cable of known length:

  1. Measure a cable of known length – the longer the cable, the more accurate the result.
  2. Place the cursors on the output pulse and on the reflection from the cable end.
  3. Adjust the VOP until the distance between the cursors equals the known length.

To pinpoint a fault accurately, it is advisable to measure from both cable ends to the fault: if the sum of the two distances is greater than the cable length, reduce the VOP; if it is smaller, increase it.

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How should the SPRINGBOK TRACKER PRO and its test leads be cleaned and inspected?SPRINGBOK

Dust is removed from the housing and connectors with a lint-free cloth; for damp cleaning, use only a slightly damp cloth with the instrument switched off and the charger unplugged. Harsh chemicals and abrasive cleaners can damage the front panel overlay. The instrument and accessories should be inspected regularly for damage, wear and missing parts – after every use if operated in harsh, dusty or wet environments; test leads with damaged insulation or bent or broken clips should be replaced. The instrument contains no user-serviceable parts.

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Is moisture measurement possible in multi-layer constructions?GANN

An exact measurement is difficult in multi-layer constructions because the materials used have different bulk densities. Comparative measurements are, however, possible.

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Which firmware and settings does the RD8200SG need for Geolantis.360?Geolantis

The RD8200SG is ready for BLE pairing from firmware 6.1.7 onwards. This is how to check and set it on the device:

  • INFO menu: revision (Rev) at least 007, version (Ver) at least 6001; in addition, the PHONE menu must be present.
  • PHONE menu: select BLE on Android; on iOS, BLE is the only option and is already selected.
  • SMLOG menu: protocol (PROT) set to ASCII 2, communication port (COM) set to ON.
  • In addition: SMLOG → PROT → ASCII → GPS+ set to YES and GPS → RTK set to ON.

Older devices should be updated to the latest firmware following Radiodetection's instructions.

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How do you locate water leaks with the Sensistor XRS9012?Sensistor

Procedure:

  1. Establish the location, diameter and length of the pipe, empty the pipe and isolate the section to be tested.
  2. Inject the tracer gas at low pressure (0.5 to 1 bar) at one end and release it at the other; measure at the far end to check that the gas has reached the entire length.
  3. Wait until the gas from the leak has risen to the surface.
  4. Walk the pipe with the XRS9012 and the hand probe extension, stopping approximately every 50 cm to draw a new sample; sound and LED indicators guide you to the leak, typically to within ±1 m.

The method is suitable for distribution and service pipes up to 30 cm in diameter; on pipes in service, filling takes longer and the leak shows at the surface with a delay.

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How is the propagation velocity set on the ELEKTRONIKA ETDR10 A-C and ETDR10B?ELEKTRONIKA

The propagation velocity can be entered either as V/2 (45 to 150 m/µs) or as VOP (30 to 99%). The simplest way is to select the cable type from the cable library, which holds standard and user-defined cable types, and to set a range covering the cable length: the instrument then sets V/2, gain, pulse width and the distance-dependent compensation of cable attenuation automatically. There are 10 memory locations for user-stored propagation values and 30 for standard cable parameters; the instrument can also calculate the propagation velocity automatically.

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How much Mirasan® Neutraliser is needed after cleaning with Mirasan® TWR?Schermann GmbH

The following guide values apply per m³ of rinse water, depending on the measured pH value:

pH valuekg of neutraliser per m³
2.51.10 to 1.30
3.50.80 to 1.00
4.50.50 to 0.70
5.50.30 to 0.50

These values are for guidance only. The measurement with the enclosed indicator paper is decisive: the neutraliser is added until the pH value of the drinking water is reached (usually 6.8 to 7.8).

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How does salt contamination of masonry affect the readings?GANN

Salts normally contained in masonry change the readings only slightly. Visible salt deposits on the surface, however, increase the readings; they should be brushed off as far as possible before measuring.

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How is an external GNSS receiver connected to the Mergin Maps mobile app?Mergin Maps

Three direct connection methods are suitable:

  • Bluetooth (Android only)
  • network connection via TCP or UDP (Android and iOS)
  • for Trimble receivers, the Trimble Mobile Manager app (Android and iOS)

Only if none of these is possible should the operating system's mock location be used; in that case not all receiver data is passed on. The receiver must send data in NMEA format; NTRIP correction data for centimetre-level accuracy is often provided by the receiver manufacturers' apps. The antenna height is entered in the GPS settings of the app, and the Mergin Maps documentation includes a list of devices known to work well.

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What are the different Volta cable rollers and cable guiding devices used for?Volta Macchine

The cable laying accessories are intended for these locations:

  • Straight runs: cable laying rollers for straight-line laying, depending on type for cables up to ø 60 to 260 mm.
  • Bends: cable corner rollers, depending on type for cables up to ø 100 to 280 mm.
  • Manholes: manhole entry roller bends for cables up to ø 160 mm, cable rollers and cable protection bends for the manhole edge, and cable and rope entry devices for cables up to ø 100 mm.
  • Cable conduits: cable guide units with protective rollers.
  • Duct entry: entry guides and cable entry devices guide and protect the cable or pulling rope; the versions with clamping device are fixed in the duct.
  • Run-off from the drum: cable guiding and run-off roller stands for cables and ducts.
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What do the error indications on the Sensistor XRS9012 mean?Sensistor

The XRS9012 gives off a pulsating acoustic alarm and the ON lamp blinks red when an error is detected. The lit LEDs indicate the cause:

  • LED 1 and LED 4 together: the cable or the probe is most likely not connected.
  • LED 1, 2, 3 or 4 alone: the cable or the sensor is most likely broken (LEDs 1 and 2 indicate low or high sensor temperature, LEDs 3 and 4 low or high sensor voltage).
  • LED 8: the battery voltage is below 5.0 V and the instrument needs to be charged.
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When is the H21 hand probe used with the Sensistor XRS9012 and when the 8612 surface probe?Sensistor

The H21 hand probe is the standard accessory of the XRS9012, with the sensor at the probe tip; it is connected via the C21 probe cable with a length of 3, 6 or 9 m. For MAX mode, which compares the gas concentration at several test points, the H21 is suitable for measurements under manhole covers and the 8612 surface probe for measurements on manhole covers and hard toppings.

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What is the difference between SEARCH and MAX mode on the Sensistor XRS9012?Sensistor

SEARCH mode is used to pinpoint the leak: the pitch of the signal rises as you approach the leak and falls as you move away. MAX mode compares the gas concentration at several points, e.g. under manhole covers, and helps to pre-locate leaks after a longer section has been filled with tracer gas. Place the probe and press MAX; the instrument measures for 10 seconds and then shows the reading. For comparable results, the probe must be placed in the same way at every point, and the sensitivity can only be changed in SEARCH mode.

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Can QGIS connect directly to a GNSS receiver?QGIS.ORG

Yes. QGIS supports field mapping with a connected GPS/GNSS receiver via the GPS toolbar: points are created at the current position, lines and polygons from the recorded track.

  • A Bluetooth receiver is first paired with the computer and then connected via the COM port assigned to it; on Linux, connecting via gpsd is also possible.
  • All incoming positions, including speed, bearing, altitude and accuracy, can be logged to a GeoPackage or SpatiaLite file, and the raw NMEA data to a text file.
  • The GPS Information panel shows, among other things, HDOP, VDOP and PDOP as well as the horizontal and vertical accuracy in metres.
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What matters when measuring with the Hydromat CM measuring cases?GANN

The CM method is a mechanical-chemical process whose accuracy depends above all on correct sampling across the entire cross-section, low moisture loss during sample preparation and a tight pressure system.

  • Test water (vials of 0.7 ml each) is used to check the tightness of the pressure cylinder and the operability of the gauge.
  • The manual pestle crushes the sample directly in the pressure cylinder; this preserves the sample moisture. It is included in the CM-P Pro and also fits the CM-B Pro.
  • The units work with a small sample quantity, e.g. 20 or 50 g; the case includes electronic scales up to 500 g with 0.1 g resolution.
  • Remove the sticker from each calcium carbide ampoule before measuring; a sticker that has not been removed can influence the measurement result.
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How can intermittent cable faults be found with the ELEKTRONIKA ETDR10 A-C and ETDR10B?ELEKTRONIKA

Both instruments provide the LONG TIME mode for loose contacts and intermittent faults. In addition, the current waveform can be displayed together with a stored waveform or as the difference between the two.

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How long does the tracer gas take to reach the surface when searching for leaks with the Sensistor XRS9012?Sensistor

This depends strongly on the soil type, the surface and the depth of the pipe. Guide values:

MaterialDepthTime
Dry sand1 m20 min
Dry soil / wet sand1 m1 h
Wet soil / dry clay1 m4 h
Wet clay1 m12 h
Asphalt5 cmup to several hours
Concrete20 cmseveral hours

Actual times can vary significantly depending on ground and pipe conditions.

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How is the flexitrax P550c crawler system powered?Pearpoint

The powered drum has a built-in power supply, while the manual drum is supplied via a separate power supply unit (PSU); powered drum and PSU operate on 110 to 240 V, 50 to 60 Hz and 1.2 kVA. The P550c controller battery only supports pushrod operation; pushrod reels are connected directly to the powered drum or the PSU.

  • Generators and inverters must provide a sine-wave output; quasi-sine-wave inverters are not recommended.
  • With a generator, switch off all loads including the P550c before starting and before stopping it, and only switch them on once the generator is running stably.
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Which material of a Volta cable pulling grip suits which application?Volta Macchine
  • Galvanised steel: the standard material, suitable for all types of installation.
  • Stainless steel: for use in the petrochemical industry, the food industry and under water.
  • Nylon, Kevlar® or Dyneema®: where non-conductive or antimagnetic grips are required; they are light and in some cases reach high breaking loads.

Steel grips are braided from strands of 7, 19, 49 or 133 individual wires; the strands used depend on the gripping properties, the required breaking load and the intended application.

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What does the AUTO SEARCH function on the SPRINGBOK TRACKER PRO do?SPRINGBOK

AUTO SEARCH moves cursor 3 to the largest impedance mismatch on the trace and zooms in on it. If the far end of the cable is disconnected from the cable plant, the largest reflection is the cable end, so the cursor moves to the end. If the cable is still connected, the cursor moves to the largest mismatch along the line.

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How much Mirasan® Neutraliser is needed after cleaning with Mirasan® Grün?Schermann GmbH

The following guide values apply per m³ of rinse water, depending on the measured pH value:

pH valuekg of neutraliser per m³
2.50.55 to 0.75
3.50.40 to 0.60
4.50.25 to 0.45
5.50.15 to 0.35

These values are for guidance only. The measurement with the enclosed indicator paper is decisive: the neutraliser is added until the pH value of the drinking water is reached (usually 6.8 to 7.8).

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Which GANN electrode suits which building material for resistance measurement?GANN

The electrodes are connected to the UNI 2, HB 30 or BL E 2 via the MK 8 measuring cable.

ElectrodeApplication
M 20soft set building materials such as plaster, plasterboard or aerated concrete; driven in, with 60 mm pins down to approx. 70 mm depth
M 20-OF 15surfaces of concrete, plaster or screed without damage, measuring depth approx. 2 to 5 mm; only with M 20
M 6set building materials; in screed and concrete pre-drill holes of approx. 6 mm and fill them with contact paste
M 21-100/250depth measurement down to 100 or 250 mm with contact paste, blind holes 8 or 10 mm; moisture profile by measuring in layers
M 25-100/300hard building materials such as screed or concrete down to 100 or 300 mm without additional contact agent, holes 6 mm
M 6-Bi 200/300insulation under the screed, inserted via the perimeter joint of the floating screed; only with M 6
M 6-150/250extra slim probes for building and insulating materials via the perimeter joint of the floating screed or through a tile joint intersection; with M 6 or M 20
M 20-Bi 200/300depth measurement in insulated flat roofs, ventilated facades and on concealed beams; with M 20 or M 6

Without pre-drilling and contact paste the meter may show considerably too low values in hard building materials. Insulating materials should not be pierced completely, as the underlying building material, which is usually already damp, can otherwise produce a wrong value.

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Which fuel does the EDER PW400 capstan winch need?EDER

The PW400 has a two-stroke engine (Active) and is run on special fuel; suitable fuels are the petrol mixtures Lubimix, Oest Oecomix 2T, Stihl Motomix and Aspen 2T.

  • Before switching to a different type of mixture, run the tank empty until the engine stops.
  • Fill the tank (1.1 l) to no more than three quarters and shake the mixture vigorously before each use.
  • Before longer storage, run the tank empty.
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How is the depth of a sonde determined with the VESALA CL43?VESALA
  1. Approximate location: hold the CL43 at about 45°, sweep left and right and move in the direction of the stronger signal (accuracy approx. 1 m).
  2. Longitudinal position: hold the unit vertically and find the signal minimum line, which runs across the duct; mark it on the ground.
  3. Transverse position: hold the unit horizontally at right angles to the minimum line and move along this line to find the signal maximum – this is where the sonde is.
  4. Depth: keep the unit horizontal and at right angles to the minimum line and move it towards the sonde nose until a second minimum appears. Depth = distance between the two minima × 1.4.

If the sonde lies next to an interfering cable, duct or rail, turn the rod antenna parallel to the source of interference and approach the sonde in this position until a signal maximum appears.

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Which ITALIFTERS tools release stuck manhole covers?ITALIFTERS

For covers blocked by rust, encrustation, ice or long periods of inactivity, the following aids are suitable:

  • ES1 (screw extractor): a suitable ITALIFTERS clamp is hooked into the cover slot; turning the screw clockwise creates a strong upward force that breaks the encrustation and raises the cover by the first few millimetres. It replaces hammering.
  • MZ120 (sliding hammer): the hardened conical tip is driven between frame and cover and splits deposits; the work is done standing. It also cuts asphalt layers, releases latches and serves as a lever.
  • T3 POLYTOOL: three ends for cleaning and scraping the slots, releasing the turn lock and as an insertion key.
  • XT4 NANO: central pin in the handle for releasing cast iron covers.
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What is a Volta anti-twist swivel used for and what is a rigid rope connector used for?Volta Macchine
  • Anti-twist swivel with compensating joint: it is fitted between the winch rope and the cable pulling grip and compensates the twisting that occurs during pulling. It is also available with a ball joint.
  • Rigid rope connector: connects the winch rope with a pulling rope made of synthetic material or galvanised braided rope. It is designed to run over the grooved bullwheels of capstan cable winches.
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Which battery does which VESALA sonde need and how long does it last?VESALA

Each sonde takes one battery (MegaSonde PL42-05: eight cells). The operating times apply at +20 °C; lower temperatures shorten them.

BatterySondeOperating time
BR211 or CR211 (3.0 V, lithium)NanoSonde VMS3-336 h
BR425 or CR425 (3.0 V, lithium)NanoSonde MPL4-33, MicroSonde MPL6-339 h (MPL4-33 version X1.0 and later: 11 h)
BR535 or CR535 (3.0 V, lithium)MicroSonde VMS6-33, MicroSonde MPL7-33, MiniSonde MPL9-336 h
LS14250, ER14250 or SL-750 (3.6 V, lithium)Sonde PL18-33, PL18-33R20 h
LS14250, ER14250 or SL-750 (3.6 V, lithium)Sonde PL18-058 h
8 × LR6 (AA), alternatively HR6 or FR6MegaSonde PL42-055 h

The 10-packs V14007 (BR211), V14027 (BR425) and V14047 (BR535) match these sondes; the operating time under load drops to 2 h (BR211, BR535) or 6 h (BR425) at 0 °C. A sonde starts transmitting as soon as the battery is inserted; it is switched off by removing the battery after use. On MPL6-33, VMS6-33, MPL7-33, MPL9-33 and the PL sondes a flashing LED indicates operation; when it goes out, the battery must be replaced.

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What sensitivity and response time does the Sensistor XRS9012 have?Sensistor

Specifications:

Sensitivity0.7 ppm H₂ in air, up to 10 sensitivity levels
Response timeunder 1 s
Warm-up timeunder 10 s
Outputs10-LED bar graph indicator, 3.5 mm earphone jack
Batteryrechargeable lead batteries (gel electrolyte), 13 h at 20 °C, 6 h at −20 °C
ChargingAC charger 100–240 V AC or car charger 9–15 V DC; 5 minutes of charging give 20 minutes of leak detection
Casingaluminium, waterproof (IP55)
Ambient temperature−20 to 50 °C
Weight1.9 kg, 2.5 kg in the carrying case
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Which bridge method suits which conductor fault on the ECFL30?ELEKTRONIKA

On the ECFL30, the following bridge methods are recommended, among others:

Methodrecommended if …
Murrayonly one wire of the pair is faulty
Küpfmüllerboth wires of the pair are faulty
3-pointa healthy auxiliary wire is available
3-point (a-b)the insulation between the wires is faulty and two healthy auxiliary wires are available
Interruption measurement (active bridge)the loop resistance is above 10 kΩ and the wire-to-earth capacitances differ

For Murray, Küpfmüller and 3-point (a-b): active bridge if the disturbing voltage is low, passive bridge if it is high. If the disturbing voltage fluctuates, the repeated Küpfmüller measurement or the Graaf method is suitable.

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What readings are normal for dry mineral wool or glass wool?GANN

For dry mineral wool or glass wool, readings of 5 to 10 digits are normal.

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What breaking load and lengths does the RUNPOTEC Ø 12 mm pulling rope with reel have?RUNPOTEC

The Ø 12 mm polyester pulling rope has a total breaking load of 2180 kg, low elongation and a spliced loop at each end. It is wound on a mobile reel (Ø 770 mm, with wheels and parking brake) that allows controlled paying out and winding in.

The rope is not suitable for vertical cable pulling and must not be used to carry or lift loads or persons.

RUNPOTEC item no.Rope lengthInner basket width
10120150 m98 mm
10121200 m98 mm
10122300 m192 mm
10123350 m192 mm
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What voltage protection does the line input of the ELEKTRONIKA ETDR10B have?ELEKTRONIKA

The line input of the ETDR10B is protected up to 230 V RMS (50 Hz) or 500 V DC. For testing live low-voltage power cables, ELEKTRONIKA offers the EBF 20 blocking filter as an accessory that protects the instrument's inputs.

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Which thread do the start and end sleeves of Volta fibreglass rods have?Volta Macchine

The thread depends on the rod diameter:

Rod øSystemThreadStart/end sleeve
3 mmGIRAVOLTAM5GVGR
4.5 mmVOLTAFOXM5GVFOR
6 mmVOLTASIXM6GVSR
7.5 mmVOLTAFIXM12GVFIR
9 mmVOLTASTRONGM12GVSTR
11 mmVOLTAPOWERM12GVPR
13 mmVOLTAKONGM12GVKOR
15 mmVOLTAKINGM12GVKIR

The accessories for each rod have the same thread, for VOLTASIX for example starting heads, a connecting sleeve with swivel and a cable pulling grip, each with M6.

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How does QGIS handle national coordinate reference systems and NTv2 transformations?QGIS.ORG

QGIS supports approximately 7,000 standard coordinate reference systems (CRS) defined by EPSG and IGNF, provided through the PROJ library. Layers in a different CRS are reprojected automatically into the project CRS (“on the fly”).

  • QGIS uses the most accurate transformation available; if grid files are missing for it, it shows a notice and usually offers to download the package and store it in the user profile.
  • A custom NTv2 file (.gsb) is placed in the PROJ folder and integrated in a custom projection via the +nadgrids parameter.
  • If several transformations are possible, QGIS can ask or apply fixed defaults per pair of source and target CRS.
  • The offline installers for Windows do not include the optional projection grids.
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How does leak detection with the Sensistor XRS9012 and 95/5 forming gas work?Sensistor

The cable or pipe under test is filled with forming gas consisting of 5% hydrogen and 95% nitrogen. At a leak, the tracer gas escapes and is detected by the hydrogen sensor, which on the XRS9012 is located at the tip of the probe. The sensor relies on diffusion and responds selectively to hydrogen. Applications include pressurized telecom cables (buried or ducted), water and gas pipes, gas-filled power cables and heating systems.

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What are the differences between the SPRINGBOK TRACKER STD and TRACKER PRO time-domain reflectometers?SPRINGBOK

The TRACKER STD (manufacturer's designation “Tracker”) and the TRACKER PRO differ mainly in range, pulse widths and memory:

FeatureTRACKER STDTRACKER PRO
Max. cable length2,000 ft (approx. 610 m)15,965 ft (approx. 4,866 m) at 85% VOP
Pulse widths5 and 20 ns2, 5, 20, 50, 100 and 500 ns
Signal filtering1, 21, 2, 4, 8, 16, 32, 64
Waveform memory10 multi-pulse waveforms60 multi-pulse waveforms
Colour touchscreen5 in, 800 × 4807 in, 800 × 480
NiMH battery2,100 mAh4,200 mAh
Weight2 lbs 10 oz (approx. 1.2 kg)3 lbs 10 oz (approx. 1.6 kg)

Both share a USB connection, Bluetooth 4.0 and a distance accuracy of 0.44 ft at 99% VOP down to 0.18 ft at 40% VOP, among other things.

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May the RUNPOTEC Ø 12 mm pulling rope be used for vertical cable pulling or for lifting?RUNPOTEC

No. The rope is intended for horizontal cable pulling with a capstan winch; the matching pulling system is the CW 800 E capstan winch. The rope is not suitable for vertical cable pulling and must not be used to carry or lift loads or persons.

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How close and how far can the ELEKTRONIKA ETDR10 A-C and ETDR10B locate cable faults?ELEKTRONIKA

Both instruments have ten ranges from 16 m to 16,000 m (at V/2 = 100); the length actually achievable depends on the cable. With the short 3 to 10 ns pulses, faults as near as about 0.5 m can be located; for long cables, pulses from 30 ns to 6 µs are available, and the pulse width changes with the range. Fault location accuracy is 0.2% of the range, resolution 0.3% without and 0.06% with zoom.

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Which cables can the SPRINGBOK TRACKER PRO test?SPRINGBOK

The TRACKER PRO is a metallic time-domain reflectometer: it tests all types of paired metallic cables – twisted pair as well as coaxial cable – for opens, shorts and impedance mismatches. The cable is connected to the BNC socket on the front panel; for coaxial cable with an F connector, a BNC-to-F adapter is used.

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How do Volta cable pulling grips for civil installations differ from those for industrial installations?Volta Macchine

The two ranges differ in the connection and in the cable diameter:

  • Civil installations: Only this range includes grips with an M4, M5 or M6 threaded connection, for example with eye and M5 pulling head, for cables from ø 4 to 31 mm, plus non-conductive nylon grips up to ø 40 mm. The threaded grips are among the accessories for fish tapes and fibreglass rods with the same sleeve thread, e.g. M5 for GIRAVOLTA and VOLTAFOX.
  • Industrial installations: grips with an eye or a thimble, e.g. JST112 with one thimble for cables from ø 10 to 150 mm. For pulling with the winch rope, an anti-twist swivel is fitted between rope and grip to compensate the twisting that occurs during pulling.

All Volta cable pulling grips are braided by hand.

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Which camera head of the flexiprobe P540c push camera suits which pipe diameter?Pearpoint

There are two camera heads for the P540c push camera systems:

Feature25 mm camera head50 mm camera head
Pipe diameterup to 100 mmup to 230 mm
Dimensions25 x 39 mm48 x 73 mm
Weight60 g360 g
LED luminous fluxat least 75 lmat least 208 lm
Ingress protectionIP68 to 100 m (11 bar)IP68 to 100 m (11 bar)

The 50 mm head is self-levelling. On both heads the focus (10 mm to infinity) is set to the internal pipe diameter using the focus tool.

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How long can a Volta cable pulling grip be used?Volta Macchine

A cable pulling grip is not a disposable item, but it has a limited service life. This depends strongly on the field of application and the working cycles, especially under extreme conditions such as stringing overhead conductors, installing underground high-voltage cables or laying submarine cables.

Check every grip carefully before its next use. Damaged or even slightly frayed grips must be replaced.

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What are the differences between the ELEKTRONIKA ETDR10 A-C and ETDR10B time-domain reflectometers?ELEKTRONIKA

The ETDR10 A-C is a single-channel TDR for coaxial cables and the ETDR10B a dual-channel TDR for balanced cables, i.e. low-voltage power cables and unloaded telecom cables:

FeatureETDR10 A-CETDR10B
Line impedances50, 75 and 93 Ω (coaxial)100, 135 and 150 Ω (balanced)
Line connectionthree BNC sockets4 mm banana sockets for L1 and L2
Channelssingle channeldual channel, e.g. comparison of two pairs and location of crosstalk points
Displaycolour TFT, 320 × 240 pixelscolour TFT, 5 in
Weight0.8 kgapprox. 1.2 kg

Both offer ten ranges from 16 m to 16 km (at V/2 = 100; the achievable length depends on the cable), pulse widths from 3 ns to 6 µs, memory for 50 waveforms, 10 setups, 10 user-stored propagation values and 30 standard cable parameters, data transfer via USB, WLAN or USB stick, a lithium-ion battery with at least 10 hours of operating time and IP54 protection.

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What are the two line inputs of the ELEKTRONIKA ETDR10B used for?ELEKTRONIKA

The ETDR10B has two balanced inputs, L1 and L2. They allow two pairs to be displayed together or compared as a difference (modes L1 & L2 and L1 - L2). In XTALK mode, the instrument transmits on one pair and receives on the other to locate the crosstalk point; XTALK AUTO does this automatically.

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Which VESALA sondes may be jetted and what has to be observed?VESALA
  • The light sondes VMS3-33, MPL4-33, MPL6-33, VMS6-33, MPL7-33 and MPL9-33 can be jetted. PL18-33 and PL18-33R only at low speed (max. 5 m/s); PL18-05 and PL42-05 are not intended for jetting because of their weight.
  • Maximum jetting speed with shock absorber 20 m/s (VMS3-33: 15 m/s), without shock absorber 10 m/s. Always use the VMS3-33 and MPL4-33 with a shock absorber.
  • Maximum air pressure: 5 bar (VMS3-33, MPL4-33), 6 bar (MPL6-33, VMS6-33, MPL7-33), 10 bar (MPL9-33, PL18-33, PL18-33R).
  • Procedure: fit a sonde catcher at the end of the duct, attach shock absorber and calibre to the sonde, insert the sonde shock absorber first, increase the air flow gradually and cut it as soon as the sonde reaches the catcher.
  • Wear a face shield and head protection when jetting.
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Which ITALIFTERS cover lifters are intended for potentially explosive (ATEX) areas?ITALIFTERS

These are the ATEX versions XT1 NANO ATEX (K0324), CL10 ATEX (K0325) and CL11 ATEX (K0326). They are ATEX category 3 tools for places classified as zone 2, with the marking II3G c IIB T6 -20°C<Tamb<+50°C and a spark-proof metal base.

  • XT1 NANO ATEX: 210 kg lifting capacity (ideal conditions), magnets separated and protected by an anti-spark sheet
  • CL10 ATEX: 380 kg, rectangular base
  • CL11 ATEX: 400 kg, for round, square and hinged covers, with extendable front lever

Applications include gas networks, fuel stations, petrochemical plants, refineries and port oil terminals.

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Which measuring method of the ELEKTRONIKA ECFL30 suits which cable condition?ELEKTRONIKA

The ECFL30 combines four measuring methods:

MethodUse
Active bridgefault location where disturbing voltages are low
Passive Wheatstone bridgefault location where disturbing voltages are high
Graaf fault locationtotally water-soaked cable where disturbing voltages are usually high and fluctuating; end-to-end master-slave measurement with the ECFL 30S additional unit
Time-domain reflectometer (TDR)low-impedance faults and splits causing crosstalk between pairs

The automatic survey of pair condition shows which method fits: it measures disturbing voltage, capacitance, loop and wire resistances and insulation resistances in order to find the most suitable fault location method.

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What is the difference between the Hydromette BL Compact B 2 and the Compact B evo-100?GANN

Both are capacitive structural moisture indicators with a ball probe that measure non-destructively using the dielectric constant/radio frequency principle and run on a 9 V block battery. The differences:

  • BL Compact B 2: scan mode 0 to 200 digits (resolution 0.1 digits); characteristic curves for 7 building materials with direct readout in wt.-% or CM-%; one limit value per material with acoustic signal; internal memory for max and hold function; three-line LCD; mini USB for firmware updates via GANN Dialog Pro.
  • Compact B evo-100: scan mode 0 to 100 digits (resolution 1 digit, tolerance ±5 digits); self-luminous OLED display with hold function; for gypsum- or anhydrite-bound and cement-bound building materials, the manual contains a comparison chart to wt.-% or CM-%. The meter is also part of the Hydromat CM-P Pro measuring case.

Digit values from meters with 0 to 100 and with 0 to 200 digits are not comparable; because of the different measuring depths, no conversion factor should be used either.

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Which duct diameters and pulling forces are Volta fish tapes and fibreglass rods designed for?Volta Macchine

For each fish tape, the table shows the suitable duct diameter, the breaking load and the working pulling force with start/end sleeve. The working pulling force is well below the breaking load.

Fish tape or rodDuct øBreaking loadWorking pulling force
GIRAVOLTA ø 3 mm8–32 mm400 kg110 kg
VOLTAFOX ø 4.5 mm10–60 mm1,100 kg170 kg
VORTICVOLTA ø 4.0 / 4.5 / 5.2 mm10–32 mm220 / 250 / 300 kg115 / 130 / 140 kg
VOLTANYL nylon ø 3 / 4 mm8–16 / 8–25 mm200 / 280 kg110 / 120 kg
VOLTANYL PERLON® ø 4 mm8–25 mm450 kg130 kg
VOLTASTEEL SPIRAL ø 3 / 4 mm10–25 / 12–32 mm350 / 900 kg115 kg
VOLTASTEEL WIRE COVERED ø 4 / 5 mm10–32 / 12–32 mm580 / 640 kg130 kg
VOLTASTEEL FLAT COVERED ø 4 / 6 mm10–60 / 12–80 mm290 / 800 kg150 / 360 kg
VOLTASIX ø 6 mm20–80 mm2,000 kg230 kg
VOLTAFIX ø 7.5 mm50–100 mm3,000 kg290 kg
VOLTASTRONG ø 9 mm50–150 mm4,500 kg340 kg
VOLTAPOWER ø 11 mm50–200 mm7,500 kg500 kg
VOLTAKONG / VOLTAKING ø 13 / 15 mm100–250 mm10,000 / 15,000 kg650 kg
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From which reading is a screed ready for covering?GANN

A generally applicable limit value for readiness for covering cannot be laid down: the assessment depends, among other things, on the building material, the long-term ambient climate and the planned covering, and requires technical and expert experience.

In cases of doubt, contact the manufacturer of the floor covering or coating and take the recommendations of trade associations and guilds into account. For the on-site decision on readiness for covering, the CM measurement with the Hydromat measuring cases is suitable; capacitive readings, for example from the BL Compact B 2 or Compact B evo-100, should be verified by a CM or resistance measurement.

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Which VESALA sonde suits which duct diameter and duct material?VESALA

33 kHz sondes are intended for non-conductive ducts and pipes (e.g. plastic); they do not transmit through cast iron. 512 Hz sondes can also be used in cast iron and non-magnetic stainless steel pipes with a slightly reduced range; other metals reduce it further.

SondeFrequencySonde ØMin. duct inner ØRange in airThrough cast iron
NanoSonde VMS3-3333 kHz2.8 mm3.5 mm2.1 m0 m
NanoSonde MPL4-3333 kHz4.6 mm6 mm2.3 m (version X1.0 and later: 2.7 m)0 m
MicroSonde MPL6-3333 kHz6.4 mm8 mm2.3 m0 m
MicroSonde VMS6-3333 kHz6.4 mm8 mm4.7 m0 m
MicroSonde MPL7-3333 kHz7.5 mm10 mm5.1 m0 m
MiniSonde MPL9-3333 kHz9.0 mm12 mm5.7 m0 m
Sonde PL18-33, PL18-33R33 kHz18 mm21 mm10 m0 m
Sonde PL18-05512 Hz18 mm21 mm6.4 m4.2 m
MegaSonde PL42-05512 Hz42 mm50 mm16 m10 m
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How is a Hydromette checked with the GANN test adapter?GANN
  • Structural moisture test adapter: connect it via the MK 8 measuring cable and set the selector switch of the UNI 2 or HB 30 to position B. The meter should display 45 digits with a tolerance of ±2 digits.
  • Temperature test adapter: connect it to the 7-pin socket instead of a temperature probe and set the selector switch of the UNI 1 or UNI 2 to 200°. Target reading: 0 °C with a tolerance of ±0.5 °C.
  • BL E 2: select the material setting according to the label or the instructions of the test adapter; no active sensor may be connected. If the pins of the M 6 or M 20 are held against the adapter sockets, the electrode is checked as well.

If the structural moisture reading deviates, the check should be repeated with a new MK 8, as a defective cable is usually the cause. All measuring equipment should also be checked by the manufacturer every 2 to 3 years, depending on the frequency of use.

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How do resistance-based and capacitive structural moisture measurement and the CM method differ with GANN meters?GANN
  • Resistance-based (UNI 2, HB 30 or BL E 2 with electrodes such as M 6, M 20, M 21 or M 25): the resistance between two electrodes inserted into the material is measured. The method is common; it allows moisture profiles and depth measurements.
  • Capacitive (BL Compact B 2, Compact B evo-100 and the active electrodes B 50, LB 71 and B 55 BL): non-destructive, without drilling or driving in; suitable for a qualitative assessment, for detecting the moisture distribution and for pre-testing. Capacitive meters are moisture indicators; for expert reports their results should be verified by a resistance or CM measurement.
  • CM measurement (Hydromat CM-B Standard, CM-B Pro and CM-P Pro): the calcium carbide method, widely used and particularly for screeds.

Digit values from resistance-based and capacitive measurements are not comparable with each other.

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How is the engine of the EDER PW400 capstan winch started correctly?EDER
  1. Set the on/off switch to “I”.
  2. With a cold engine close the choke lever (start a warm engine without choke).
  3. Press the rubber dome of the primer once or twice until fuel mixture is visible in the primer (more often after the tank has run empty); do not pump further, otherwise the engine floods.
  4. With the choke closed, pull the starter handle firmly only once.
  5. Open the choke and pull the starter handle until the engine runs.
  6. Let the engine warm up at idle for a few minutes before pulling a load.

If a flooded engine does not start, clean the spark plug and try again after about 20 to 30 minutes.

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May the Volta quick-grip hook for cable drums be used to unwind the cable?Volta Macchine

No. The quick-grip hook is intended for lifting cable drums in a horizontal position via the central drum bore; it is not suitable for unwinding the cable or rope.

The three versions are rated for a maximum of 1,000 kg (M46200000), 2,000 kg (M46300000) and 5,000 kg (M46400000).

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What is the difference between VOLTANYL fish tapes with crimped and with interchangeable end fittings?Volta Macchine

The VOLTANYL fish tapes ø 4 mm are available in three versions, each with a spring guide head with eye and a pulling head with eye:

  • TP and NP: end fittings crimped on directly.
  • TI and NI: interchangeable end fittings with M4 thread.
  • TF and NF: interchangeable M4 end fittings, with the thread directly on the rod.

For ø 4 mm, TP, TI and TF are made of nylon (RAL 9002), NP, NI and NF of PERLON® (RAL 9017). The nylon tape has a breaking load of 280 kg and a working pulling force of 120 kg, the PERLON® tape 450 kg and 130 kg. VOLTANYL ø 3 mm is available with crimped or with interchangeable M4 end fittings.

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What should be observed with the ITALIFTERS PM400/PM500/PM1000 permanent magnets?ITALIFTERS
  • Rated lifting capacity: 400 kg (PM400), 500 kg (PM500) and 1000 kg (PM1000). This is one third of the value determined in the pull test (1200, 1500 and 3000 kg), i.e. a safety factor of 3.
  • Operation: the magnetic force is switched with an ON/OFF lever; a safety button prevents unintended deactivation.
  • Limits of use: only for lifting manhole covers; the lifting height must never exceed 30 cm above the road surface.
  • Combinations: PM400 and PM500 with the APS80/APS90 wheeled levers, two magnets with the LK70 lever trolley; PM500 and PM1000 also with mini excavators and cranes.
  • Weight: 9 kg, 18 kg and 40 kg respectively.
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How waterproof are the Pearpoint P540c and P550c systems?Pearpoint

Ingress protection of the individual components:

ComponentProtection
25 mm and 50 mm camera heads (P540c)IP68 to 100 m water depth (11 bar)
P354 and P356 crawlersIP68 to 100 m water depth
Lighthead for crawlersIP68 to 100 m water depth
P540c and P550c controllersIP55 with covers open or closed
P550c drums and power supplyIP55
Controller power supply and chargerIP54, for indoor use only

Unused connectors on the power supply and powered drum must be sealed with the blanking caps or suitable leads to prevent water damage.

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What lifting capacity do the ITALIFTERS magnetic cover lifters have?ITALIFTERS

The lifting capacity applies to ideal conditions, measured on an 18 mm thick C36 iron plate. On real covers the holding force depends on the thickness and material of the cover.

ModelLifting capacity (ideal conditions)Number of magnets
LB570 kg5
XT1 NANO ATEX210 kg7
XT1 NANO, XT1 NANO ERGO230 kg7
CL9230 kg9
XT4 NANO, XT5300 kg9
CL10 ATEX380 kg16
CL10, CL11 ATEX400 kg16
CL11420 kg18
XT2, XT3 COMPASS460 kg14
XT10, XT11650 kg27

The PM400, PM500 and PM1000 permanent magnets are intended for very heavy or worn covers.

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How deep does the VESALA EML9 detect EMS markers?VESALA

That depends on the marker type. For ball markers with the power limiter in place the following typical maximum detection depths apply; in the EU the limiter must not be removed:

Operating modeMarker colourDetection depth
Powerred0.6 m
Waterblue1.3 m
E Power (European power)blue/red1.6 m
Sanitarygreen1.6 m
Tele (telecoms)orange1.6 m
Fiber (fibre optic)yellow/black1.5 m
Gasyellow1.7 m
CTV (cable TV)orange/black1.4 m
General (general, non-potable water)purple1.3 m

With ring markers the signal pattern also depends on their orientation in the ground. Inductive loops, devices containing transformers, large cable reels or large metal objects nearby can cause false or missed detections.

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How does an open or a short appear on the SPRINGBOK TRACKER PRO waveform?SPRINGBOK

The TRACKER PRO sends pulses down the cable; at impedance discontinuities some or all of the energy is reflected back and displayed as a waveform with a distance readout. The following applies:

  • Open: the reflection has the same polarity as the output pulse and points upwards.
  • Short: the reflection has the opposite polarity and points downwards.
  • Inductive faults and points of higher impedance show upwards, capacitive faults and points of lower impedance downwards.

A cable with constant impedance that is properly terminated absorbs all of the energy and produces no reflection.

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May Pearpoint inspection systems be used in potentially explosive areas?Pearpoint

No. The flexiprobe P540c and flexitrax P550c systems are not approved for areas where potentially explosive or otherwise hazardous gases, vapours, liquids or solids may be present. Before every use, carry out a risk assessment of the site and check that no hazardous gases or vapours are present.

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How can an open manhole be secured with ITALIFTERS accessories?ITALIFTERS
  • AC90: a folding stainless steel cross with four sliding struts is placed over the round or square opening, with a self-centring folding metal grille on top. It is designed to stop people, tools and materials from falling into the open manhole, lets air and light through and can be moved aside for a ladder; from below it can be lifted off with a light push. Grille 90 × 90 cm, maximum permitted load 100 kg.
  • SAFEGATE: folding HDPE barrier with four elements (75 × 100 cm each) that can be set up as a square around the opening or in a line up to 300 cm.
  • FLEXXY: extendable orange plastic barrier with reflective bands, 230 cm long when extended, can be filled with water or sand, with a holder for warning signs or lamps.

The AC90 is a supplement to the prescribed barriers and road works warning signs.

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What should be observed when selecting and fitting a Volta cable pulling grip?Volta Macchine
  • Select the grip by cable diameter, cable type (underground cable, overhead line, submarine cable) and type of installation (static or dynamic). Every Volta grip is embossed with its diameter range and breaking load.
  • Always insert the cable over the entire working length of the grip; only then does the mesh achieve full grip on the cable sheath.
  • Place laterally open grips around the cable and lace them with the two binding wires supplied, starting at the top and crossing through the mesh, evenly tight along the whole length, then knot the ends.
  • The edges must neither gap nor overlap; either means that the wrong diameter was chosen.
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How is the EDER PW400 capstan winch anchored and operated safely?EDER
  • Anchor only at the fastening eye and only with textile fastening slings, e.g. a polyester round sling WLL 2000 kg, or EDER accessories – never with hooks, shackles, chains or other metal parts and never at the transport handle or engine guard.
  • The anchor point (e.g. a tree) must withstand at least twice the pulling force; the winch must be able to swing freely and be fastened higher than the attachment point on the load.
  • Operate from at least 5 m away from the winch and the rope line.
  • Only for ground pulling and for operation by one person; the rope between load and winch must always remain taut and the load must not drop jerkily into the rope. Not for tree climbing, height rescue or transporting people.
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How do you measure correctly with the ball probe of a GANN Hydromette?GANN
  • Hold the meter or electrode only by the rear half or the lower part of the housing; the half with the ball and display must remain free, otherwise the hand influences the measuring field.
  • Place the ball firmly and as perpendicular as possible (approx. 90°) on the building material.
  • Keep a distance of approx. 8 to 10 cm from corners, angles and edges; measurements in drilled holes or chiselled recesses are incorrect measurements.
  • Metal in the substrate such as reinforcement, cables, pipes or plaster rails can increase the reading depending on the cover depth.
  • For classification, first measure up to 5 points within an imaginary square of approx. 20 cm at a spot known to be dry and use the mean value as a reference; only compare identical materials or structures.
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C.A.T Manager: (Unable to Connect to Web) Error MessageRadiodetection

Due to many companies PC security once a user has downloaded CAT Manager, IT restrictions do not allow the user to connect to the web through the CAT Manager PC tool. The message pad displays "Unable to connect to web" and also the internet connection iconInternet connection icon: globe with ‘www’  in the bottom left hand corned is greyed out.

C.A.T Manager PC software showing “Unable To Connect To Web” and a greyed-out web icon

Your local IT support will need to make sure your PC can do the following:

The new environment is running over HTTPS and connects through port 443 (the default for HTTPS). So the details below should be:

For CAT Manager 6.10 (released 30th Jan 2018) and later versions after this date.

  • The users PC has to be able to connect to https://secure.radiodetection.com
  • The IP address is 146.177.11.227
  • Port 443 must be open (standard https) 

Note: All the Managers (ie: RD Manager and PCM Manager) use the same URL (i.e. https://secure.radiodetection.com) and therefore the same IP address and port.

 

 

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Locate receiver works but then loses connection - RD8200 locate receiver stops working.Radiodetection

Likely cause: Device is too far away from laptop.

Troubleshooting Steps: Bring locate receiver within 50 ft (15m) of laptop will solve issue.

Notes / Prevention: Ensure the Locate Receiver within 50ft (15m) of the laptop and Headset.
 

Erratic locate signal - Locate signal erratic or unavailable.

Likely cause: Wrong Freq selected (208Hz) on locate receiver. 

Troubleshooting Steps: Toggle RD8200 Frequency button to select 208Hz and device paired to latop.

Notes / Prevention: Select 208Hz frequency.

 

View user scores - Cannot find user scores.

Likely cause: Looking in wrong location. 

Troubleshooting Steps: From the laptop desktop, open the folder named "Reports".

Notes / Prevention: Find Reports folder on desktop.

 

Scores not making sense - Scores are not making any sense & failing Peak mode.

Likely cause: RD8200 must be in Peak mode when starting. 

Troubleshooting Steps: Ensure RD8200 is in Peak mode when starting session.

Notes / Prevention: Check antenna mode before starting session.

 

Locator offset visual error - Locate capture flags appear offset from target conductor.

Likely cause: Parallax offset view when in tripod (angled) camera mode. 

Troubleshooting Steps: Select birds-eye view or use headset to check actual alignment of capture flags.

Notes / Prevention: Become familiar with camera viewing options.

 

 

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Can the C.A.T4 and Genny4 use rechargeable batteries ?Radiodetection

Yes.

You can but only rechargeable NiMH batteries.

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What is the difference between regular GPS/GNSS?Radiodetection

What is the difference between regular GPS/GNSS?

• GPS refers to the North American Global Positioning System.

• GNSS refers to the international multi-constellation Satellite System. GNSS includes GPS, GLONAS, Baidu, Galileo, and any other constellation system.

What is an RTK Correction service?

RTK Correction Service is a (usually paid) subscription to receive data in the field that help position GNSS receivers more accurately. Some regions offer free correction services (e.g., through the local Department of Transportation) so it’s worth checking if this is available in your local area.

What is NTRIP (usually pronounced N-trip)?

NTRIP stands for Networked Transport of RTCM via Internet Protocol. The NTRIP protocol enables the mobile GNSS receiver (RD8200SG) to access data from the RTK base station over the internet to achieve high accuracy. NTRIP can be built in the structure of a mapping app (such as PointMan) or it can be a separate mobile app (such as Lefebure for Android).

What is the difference between RTK/RTX systems?

RTK can only be used over Internet connectivity and will only work with the RD8200SG. Whereas RTX can be used over Internet and satellite connectivity but only works with Trimble.

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Is the EZ50 cord-blowing machine suitable for pipes in coiled form?Zeitler

No, the EZ50 cord-blowing machine is not suitable for this application.
For pipes in coiled form, we recommend the EZ15 cord-blowing machine.

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Which front attachments with an integrated side channel are available for the EZ380?Zeitler

The EZ380 cord-blowing machine is compatible with all three front attachments featuring side channels with diameters of 140 mm, 200 mm and 320 mm.

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What are the advantages of using blow-in shuttles?Zeitler

Our blow-in shuttles (blow-in pistons) offer numerous advantages:

  • Insertion of cable pull cords and steel cables
  • Safe operation
  • Cleaning of pipes
  • Ejecting water
  • Calibration of pipes
  • Low friction surface
  • Reduced air consumption
  • Easy retraction
  • Simple maintenance
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What are the key features of the innovative design of the blow-in shuttles?Zeitler

The design of our shuttles (injection pistons) not only minimises the friction surface area but also reduces the volume of air required, and they can be retracted easily.

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What are the advantages of mechanical insertion devices over manual methods?Zeitler

Mechanical insertion tools save a great deal of time and energy and increase the efficiency of the installation process. They enable cables and fibre-optic rods to be inserted quickly, precisely and evenly, and are particularly useful for telecommunications installations, FTTx fibre-optic installations, and construction and infrastructure projects.

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What types of rope can be blown into the EZ-SYSTEM-X?Zeitler

The blowing machine can blow in guide ropes, winch ropes, cable pull ropes and pull-through cords with a diameter of 1 to 8 mm.

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Why are the cable guides available in brass and hardened steel?Zeitler

The brass version is suitable exclusively for feeding through cords and ropes.
The hardened steel rope guides are specifically designed for feeding through steel cables.

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Which front attachments with an integrated side channel are available for the EZ300?Zeitler

Front attachments with diameters of 140 mm and 200 mm are available for the EZ300.

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Can the EZ100 be retrofitted with a front attachment featuring an integrated side channel?Zeitler

A new version of the EZ100 is now available, meaning that the front section with side channel can be ordered at the same time as a new unit.
Retrofitting is not possible.

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What are the advantages of the front attachment with an integrated side channel?Zeitler

This attachment allows the cord to be easily removed after the blowing-in process without having to cut it.
This offers clear advantages in use and also results in cost savings, as the cord can be reused.
Furthermore, the side-channel attachments, when used in combination with the split, hardened rope guides, can also be used for blowing in steel cables.

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How far can a line be blown out using the EZ380?Zeitler

Thanks to the triple turbo power, a strong, constant airflow is generated, enabling line retrieval distances of over 2,000 metres – without the need for a compressor.

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How easy is the EZ380 to use?Zeitler

The EZ380 cord-blowing machine is lightweight, compact, intuitive to use and quick to set up. Thanks to its simple operation, it is ideal for everyday use and for working in confined spaces.

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Is it possible to use the EZ380 line-blowing machine to suck in the line?Zeitler

No, that is not possible. The risk of water being drawn in is too high. If water were to be drawn in, it would inevitably result in the destruction of the turbines. To prevent such damage and ensure the longevity of your EZ380, we have deliberately decided against this option.

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Why does the EZ380 have triple turbo power?Zeitler

The EZ380 is fitted with three built-in high-performance turbines. These generate a powerful, steady airflow that ensures fast and reliable line retrieval, even over long distances. It is the most powerful line-blowing device available on the market.

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What types of shaft mountings are available?Zeitler


The manhole bracket is available in the following versions, for round or square manholes in the sizes 50 cm, 60 cm, 80 cm and 100 cm. Other sizes can also be supplied on request.

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For which shafts is the bracket suitable?Zeitler

The manhole bracket is suitable for round and square manholes and is available in various sizes (50 cm, 60 cm, 80 cm, 100 cm), allowing for flexible adaptation to different manhole sizes and shapes.

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Can I buy the rod feeder separately?Zeitler

Yes, the rod feed can be purchased separately.

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How is the rod feed installed?Zeitler

Installing the rod guide is very simple and can be done in just a few steps.

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Can the EZ-SYSTEM-X cable blowing machine also be used in pipes that are already in use?Zeitler

Yes, the EZ-SYSTEM-X cable-blowing machine can also be used on occupied pipes when combined with the EZ-SPEEDY-XL insertion unit.

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What cost-saving benefits does the EZ-SYSTEM-X cable blowing machine offer?Zeitler

Its ease of use and the ability to adjust the device to different internal pipe diameters ranging from 60 to 150 mm in just 2 minutes result in significant time and cost savings.
Just one device that can be used for all sizes.

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Is the EZ-SYSTEM-X rope-blowing machine environmentally friendly?Zeitler

Yes, the device is designed to be environmentally friendly, easy to maintain and sustainable.
It is made from durable materials, such as steel and aluminium, as well as high-quality plastics.
Furthermore, the EZ-SYSTEM-X features an open cable guide, which allows the cable or cord to be removed after the blowing-in process. This means the cord does not need to be cut and can easily be reused several times.

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How compact is the EZ-SYSTEM-X cable blowing machine?Zeitler

Despite its powerful functionality, the EZ-SYSTEM-X is compact in design, easy to handle and light to carry. It fits easily into any car boot and offers excellent accessibility, even in confined spaces.

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What sets EZ-SYSTEM-X apart from other rope-blowing machines?Zeitler
  • Versatility: The blowing device can be used with ropes and cords with a diameter of 1 to 8 mm and is suitable for pipes with an internal diameter of 60 to 150 mm. The device can be converted to suit other dimensions in just 2 minutes.
  • Axial sealing: This feature of the device ensures reliable performance and very simple fitting to the pipe, guaranteeing safe operation.
  • Material quality: Manufactured from high-quality materials such as stainless steel and aluminium, it offers a robust, eco-friendly and sustainable design.
  • Open cable guide: This feature allows the cable or cord to be removed from the device without cutting it. This means the cord can be reused several times.
  • High-performance: The EZ-SYSTEM-X cable blowing device enables a blowing length of several hundred metres in a matter of seconds using a standard construction compressor.
  • Enhanced safety: In the event of overloading, the blower is pushed out by the increased air pressure, allowing the air to escape to the side. Unlike conventional pipe plugs, the device remains clamped in the pipe and is not ejected.
  • Easy to use: Just a few turns of the handle are enough to secure the device easily and conveniently inside the pipes and seal it.
  • Compact design: Despite its powerful functionality, the cable inserter is compact, manoeuvrable and easy to transport, making it particularly suitable for use in confined spaces.
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    For which pipe sizes are high-pressure shuttles available?Zeitler

    Our standard range includes high-pressure shuttles for pipes with an internal diameter of 60 to 200 mm and 2½ to 8 inches.
    We also offer bespoke solutions for other dimensions on request.

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    What are plug-in devices and what are they used for?Zeitler

    Insertion devices are mechanical devices that enable cables and fibre-optic strands to be inserted into cable protection conduits efficiently. They offer a modern alternative to traditional manual methods and are significantly more efficient and time-saving.

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    What makes ZEITLER plug-in units so special?Zeitler

    ZEITLER insertion devices are characterised by their functionality, robust construction, user-friendliness and versatility. They are lightweight and compact, making them easy to transport and convenient to handle, even in confined spaces. They
    are also compatible with various blowing units, such as the EZ.BOOSTER, EZ.SPLIT and the EZ.EASYGLIDE lubrication unit, as well as – in the EZ-SPEEDY-XL version – with the EZ-SYSTEM-X cable blowing unit.

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    For which applications are ZEITLER plug-in units suitable?Zeitler

    Our plug-in devices are ideal for a wide range of applications, including telecommunications, FTTx fibre-optic installations, and construction and infrastructure projects.

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    Can I use ZEITLER feeders in combination with other equipment?Zeitler

    Yes, our cable insertion units are designed to be used in conjunction with a cable blowing unit.
    The EZ.SPEEDY cable inserter can be used with the closed EZ.BOOSTER cable blowing unit or the split EZ.SPLIT cable blowing unit, as well as with the EZ.EASYGLIDE cable lubricator.
    The EZ-SPEEDY-XL insertion tool can be connected to and used with the EZ-SYSTEM-X cable blowing tool, as well as with conventional pipe plugs.

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    Which cables and rods can be laid using ZEITLER insertion tools?Zeitler

    Our insertion devices are versatile and available in a range of variants and designs, meaning they can be used with round, flat-drop, flexible, rigid or pre-terminated fibre-optic and other cables, as well as fibre-optic rods, in the range from ø 0.5 to 16 mm.

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    What are the advantages of the EZ-SPEEDY-XL insertion unit?Zeitler

    The device saves a considerable amount of time when pulling cables and offers huge cost savings. It can be quickly and easily adapted to different rod and cable sizes, and is compact, easy to handle and light to carry.

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    What materials is the EZ-SPEEDY-XL insertion device made of?Zeitler

    Made from robust and durable materials such as stainless steel and aluminium, the EZ-SPEEDY-XL insert unit guarantees a long service life and reliable performance.

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    How many rollers are driven on the EZ-SPEEDY-XL feed unit?Zeitler

    On the EZ-SPEEDY-XL feed-in unit, all six transport rollers are driven synchronously.

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    Why should low-pressure injection screens not be used in high-pressure applications?Zeitler

    When blowing in insulation using a compressor, pressures of up to 10 bar are used. At such high pressures, the low-pressure screen wears out much more quickly due to friction against the inside wall of the pipe than a high-pressure blowing screen, which is made from a much more durable material.

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    Why shouldn’t high-pressure screens be used in the low-pressure zone?Zeitler

    As low-pressure injection units (EZ50, EZ100, EZ300) operate at a significantly lower and gentler pressure, it is important that the fabric of the injection screen fits snugly against the inner wall of the pipe and forms a seal. This ensures that the air can transfer its energy to the inflation screen as efficiently as possible.
    As high-pressure screens are made of much more durable and rigid material, they can only function to their full potential at high pressure (compressor), whereas the low-pressure screen can already unfold fully and perform its function even at low pressure.

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    For which pipe sizes are blow-in parachutes available for use with a compressor?Zeitler

    Our standard range includes four sizes of high-pressure parachutes, suitable for the following internal pipe diameters:

    • 30 to 60 mm
    • 60 to 100 mm
    • 100 to 150 mm
    • 150 to 200 mm
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    What material are the high-pressure injection screens made of?Zeitler

    High-pressure parachutes are made from strong, hard-wearing fabric. This fabric is also used in particular for the manufacture of motorcycling clothing, in order to meet the high demands and withstand the wear and tear involved.

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    Can the EZ15 cable inserter also be used on pipes that are already occupied?Zeitler

    The EZ15 cable inserter is not intended for use in pipes containing other cables.

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    Why do conventional parachutes wear out more quickly when used with high-pressure compressors?Zeitler

    Conventional blow-in parachutes wear out and suffer friction more quickly when used with compressors due to the high pressure exerted on the outer wall.

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    When is the blow-in parachute used?Zeitler

    The blow-in parachute offers an alternative to the blow-in shuttle. Should the shuttle become stuck, using a parachute can still be very effective in successfully blowing the line into the pipe.

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    Why are the blow-in shuttles a time-saving solution?Zeitler

    The shuttles are highly versatile and are ideal for transporting cable pull cords and ropes during the blowing-in process, whilst also being suitable for cleaning, flushing out water and calibrating the pipes in a single operation.

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    What is a high-pressure shuttle and what is it used for?Zeitler

    The high-pressure shuttle is a specially designed inflation piston for the powerful inflation of ropes or cords using a compressor.
    Retractable – precise fit – very low frictional resistance – easy to maintain

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    Is the EZ50 cable inserter suitable for flexible pipes / corrugated pipes?Zeitler

    Yes, the EZ50 cable inserter can also be used with flexible or corrugated pipes.

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    Is the EZ100 cable inserter suitable for flexible pipes / corrugated pipes?Zeitler

    Yes, the EZ100 cable inserter can also be used with flexible or corrugated pipes.

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    What is the EZ-SPEEDY-XL rod feeder?Zeitler

    The rod feeder has been specially developed for the EZ-SPEEDY-XL insertion unit and is a handy accessory that makes it easier to wind and unwind fibre-optic rods during the insertion process.

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    Is the EZ300 cable inserter suitable for flexible pipes / corrugated pipes?Zeitler

    Yes, the EZ300 cable inserter can also be used with flexible or corrugated pipes.

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    Which compressor can be used with the EZ.BOOSTER injection module?Zeitler

    A standard compressor capable of generating an air pressure of 10 bar.

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    Is the rod feed system compatible with all fibreglass rods?Zeitler

    Yes, it is universal and compatible with standard fibreglass rods with a diameter of up to 16 mm.

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    Is the EZ-SPEEDY-XL sustainable?Zeitler

    Yes, the well-thought-out design places great emphasis on sustainability and environmental compatibility.

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    Why does the EZ-SPEEDY-XL insertion machine have a built-in gear ratio?Zeitler

    If you have to use a less powerful cordless screwdriver, this allows you to use the reduction gear to carry out the task successfully all the same.

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    Is the EZ15 cable blowing machine suitable for flexible pipes / corrugated pipes?Zeitler

    Yes, the EZ15 cable inserter can also be used with flexible or corrugated pipes.

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    For which cable sizes can the EZ.SPLIT a split cable blowing-in module be used?Zeitler

    Our product range for the EZ.SPLIT, a split cable blowing module, includes 8 different sizes for cables with a diameter of 0.5 to 8.0 mm.
    (0.5–1 mm; 1–2 mm; 2–3 mm; 3–4 mm; 4–5 mm; 5–6 mm; 6–7 mm and 7–8 mm)

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    For which cable sizes can the EZ.BOOSTER cable blowing module be used?Zeitler

    Our product range for the EZ.BOOSTER cable blowing module includes 8 different sizes for cables with a diameter of 0.5 to 8.0 mm.
    (0.5–1 mm; 1–2 mm; 2–3 mm; 3–4 mm; 4–5 mm; 5–6 mm; 6–7 mm and 7–8 mm)

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    For which cable sizes can the EZ.SPEEDY feed unit be used?Zeitler

    Our product range for the EZ.SPEEDY feed unit includes 8 different sizes for cables with a diameter of 0.5 to 8.0 mm.
    (0.5–1 mm; 1–2 mm; 2–3 mm; 3–4 mm; 4–5 mm; 5–6 mm; 6–7 mm and 7–8 mm)

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    Is the EZ300 cable-blowing machine suitable for cleaning pipes?Zeitler

    Yes, it is intended for use with the shuttle.

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    Is the EZ100 cable blowing machine suitable for cleaning pipes?Zeitler

    Yes, it is intended for use with the shuttle.

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    Is the EZ50 cable blowing machine suitable for cleaning pipes?Zeitler

    Yes, it is intended for use with the shuttle.

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    Can the EZ50 cable inserter also be used on pipes that are already occupied?Zeitler

    The EZ50 cable inserter is not intended for use in pipes containing other cables.

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    For which pipe sizes can the EZ.EASYGLIDE cable lubricator be used?Zeitler

    We offer the following accessories for the EZ.EASYGLIDE cable lubricator, enabling it to be used with tubes with an external diameter of 4, 5, 7, 8, 10, 12, 14 and 16 mm.
    Other dimensions can be custom-made on request to suit your specific requirements.

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    For which pipe sizes can the EZ.SPLIT split cable blowing machine be used?Zeitler

    We offer the appropriate accessories for the EZ.SPLIT split cable blowing machine, enabling it to be used with pipes with an external diameter of 4, 5, 7, 8, 10, 12, 14 and 16 mm.
    Other dimensions can be custom-made on request to meet your specific requirements.

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    For which pipe sizes can the EZ.BOOSTER cable blowing machine be used?Zeitler

    We offer the appropriate accessories for the EZ.BOOSTER cable blowing machine, enabling it to be used with pipes with an external diameter of 4, 5, 7, 8, 10, 12, 14 and 16 mm.
    Other dimensions can be custom-made on request to meet your specific requirements.

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    For which pipe sizes can the EZ.SPEEDY cable inserter be used?Zeitler

    We offer the following accessories for the EZ.SPEEDY cable inserter, enabling it to be used with conduits with an external diameter of 4, 5, 7, 8, 10, 12, 14 and 16 mm.
    Other dimensions can be custom-made on request to suit your specific requirements.

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    Is the EZ300 cord-blowing device suitable for water discharge and calibration?Zeitler

    The EZ300 cord-blowing machine uses the blowing shuttle to clean the pipes, expel water, calibrate them and feed in the cord, all in a single operation.

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    Is the EZ100 cord-blowing device suitable for water discharge and calibration?Zeitler

    The EZ100 cord-blowing machine uses the blowing shuttle to clean the pipes, expel water, calibrate them and feed in the cord, all in a single operation.

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    Can the EZ300 cable inserter also be used on pipes that are already occupied?Zeitler

    Only if the pipe is no more than 50% full.
    Additional accessories, such as a cone or a pipe section together with a foam insert, are required.

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    Can the cable pull cord be reused with the EZ15 cord-blowing device?Zeitler

    No, the line reel is specially designed for the unit’s container.

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    Can the cable pull cord be reused with the cord-blowing devices?Zeitler

    With the EZ100 and EZ300 cord-blowing machines, the cord is fed in from the outside, meaning it can be reused.

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    Can the cable pull cord be reused with the EZ300 cord-blowing device?Zeitler

    Yes, the cord is fed in from the outside, which means it can be reused.

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    Which compressor can be used with the EZ.SPLIT a split-type air injection module?Zeitler

    A standard compressor with an air pressure of 10 bar.

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    How can the EZ300 cord inserter be fitted if the pipe has not been cut straight?Zeitler

    The cone is ideal for use where access to the pipe is difficult or where the pipe ends are irregular

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    When should the shuttle with white windows be used?Zeitler

    The white shuttles can be used to expel water (condensation or rainwater) or to calibrate the pipes.

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    Where can I buy the EZ-SPEEDY-XL rod feeder?Zeitler

    The product is available from our online shop and from authorised retailers.
    Visit our website for further information and special offers. https://zeitler.swiss/shop/

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    How do ZEITLER feeders work?Zeitler

    The insertion tools are powered by a cordless screwdriver and enable cables or fibre-optic rods to be fed into cable protection conduits quickly, safely, evenly and with considerable force.

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    What is the EZ-SPEEDY-XL?Zeitler

    The EZ-SPEEDY-XL is a feed-in device for the mechanical insertion and retrieval of cables and tubular coils/fibre-optic rods with a diameter of 5 to 16 mm.

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    What is the EZ-SPEEDY-XL shaft mount?Zeitler

    The manhole bracket has been specially developed for the EZ-SPEEDY-XL rod/cable insertion device and enables the device to be secured easily and securely to round and square manholes. It ensures user-friendly operation and a very high level of stability, without the need to secure the device to the ground or to a vehicle.

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    Why is it an advantage if the wick is paraffin-coated?Zeitler

    This is advantageous when blowing the cable-pulling cord into pipes, as it ensures optimum performance. On the one hand, the cord absorbs very little water. This means the weight of the feed cord is not unnecessarily increased, which would make the feeding process more difficult (particularly over long distances). On the other hand, the paraffin reduces friction when passing through bends or pipe elbows.

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    What makes ZEITLER’s specially developed cable pull cord stand out?Zeitler

    Our pull cord is made from 100% polyolefin, a material that is extremely robust and durable. It is UV-stable and moisture-resistant. We also guarantee that the entire roll of cord is free from knots.

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    What should be done if an injection shuttle cannot be used because a pipe is kinked or blocked?Zeitler

    If it is not possible to use a shuttle, the drawstring can be blown in using the inflation parachute.

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    Which pull cord is available?Zeitler

    We offer a wide range of pull cords, which may vary depending on the application and specific requirements.
    Our standard pull cords are available in various thicknesses, covering tensile forces from 24 kg up to 600 kg. We offer these in various diameters, ranging from 1 mm to 6 mm. You can also choose between pull cords that are traceable or have metre markings printed on them, depending on your individual needs and requirements. If you cannot find the cable pull cord you need in our range, Please ask us – we also manufacture bespoke cords that fully meet your requirements.

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    What are the delivery times?Zeitler

    We usually have all products in stock.
    However, to ensure that the items you require are available, we recommend that you send us a quote request.

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    What air flow rate should the compressor have for use with the EZ15 cord-blowing machine?Zeitler

    For pipes with a diameter of up to 8 mm, a flow rate of approximately 85 litres per minute is required; for pipe diameters of 8 mm and above, we recommend a flow rate of at least 200 litres per minute.

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    How does the EZ.EASYGLIDE lubrication unit work?Zeitler

    With the EZ.EASYGLIDE module, the special lubricant is applied directly to the cable.
    This means that when the pipe bends, lubricant is applied at the point of contact rather than being worn away, as is the case with other systems.
    Furthermore, the lubricant can be used sparingly and extremely efficiently.

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    Which cordless screwdriver can be used to power the EZ.SPEEDY?Zeitler

    With any standard cordless screwdriver.
    Ideally, the cordless screwdriver should have a torque setting.

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    Can the cable pull cord be reused with the EZ100 cord-blowing device?Zeitler

    Yes, the cord is fed in from the outside, which means it can be reused.

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    Can the cable pull cord be reused with the EZ50 cord-blowing device?Zeitler

    No, the line spool is specially designed for the unit’s reel.

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    Can the EZ100 cable inserter also be used on pipes that are already occupied?Zeitler

    Only if the pipe is no more than 50% full.
    Additional accessories, such as a cone or a pipe section together with a foam insert, are required.

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    What should be taken into account to ensure optimum performance when using the side-channel front attachment?Zeitler

    To ensure optimum performance of the cord-blowing machine when using the front attachment with a side channel, make sure that the front attachment is suited to the relevant pipe size and that the cord guide used corresponds to the diameter of the cord or rope being used.

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    Can the front section with the side channel be attached to the air hose?Zeitler

    Yes, the attachment can be fitted directly to the machine or to the air hose.

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    Is the EZ50 cord-blowing device suitable for water discharge and calibration?Zeitler

    The EZ50 cord-blowing machine uses the blowing shuttle to clean the pipes, expel water, calibrate them and feed in the cord, all in a single operation.

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    Can the EZ380 cord blower be used even in difficult conditions?Zeitler

    Yes. The EZ380 is particularly effective for pulling problems, such as with crushed or deformed pipes, and handles even challenging installation conditions with ease.

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    What are the electrical connection specifications for the EZ380?Zeitler

    The EZ380 is available in two mains voltages:

    • 230 volts / 50 Hz – Fused at 16 amps
    • 115 volts / 60 Hz – Fused at 32 amps
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    What pipe diameters is the EZ380 suitable for?Zeitler

    The cord-blowing machine can be used for cable protection pipes with an internal diameter of 25 mm to 300 mm (1″–12″).

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    To which countries are the products shipped?Zeitler

    We ship our products worldwide.

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    For which pipe sizes can the FTTx cable blowing machines be used?Zeitler

    We offer the appropriate accessories for our FTTx cable blowing machines, enabling them to be used with conduits with an external diameter of 4, 5, 7, 8, 10, 12, 14 and 16 mm.
    Other dimensions can be custom-made on request to meet your specific requirements.

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    What distinguishes the EZ380 from the EZ100 / E300?Zeitler

    The EZ380 cord-blowing machine has a wider range of applications – internal pipe diameters from 25 mm to 300 mm / 1″–12″ (EZ100 – 25 to 150 mm / EZ300 – 50 to 200 mm)

    The three built-in high-performance turbines increase the air volume many times over, thereby creating the conditions for the efficient use of even large-diameter shuttles.

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    Which blow-in machines is the EZ-SPEEDY-XL compatible with?Zeitler

    The EZ-SPEEDY-XL is compatible with the EZ-SYSTEM-X cable-blowing unit and can therefore be used for pipes with an internal diameter of 60 to 150 mm, as well as for pipes containing other materials.

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    Can an existing EZ380 be retrofitted with a front-mounted side-channel attachment?Zeitler

    Yes, the front attachments compatible with the EZ380 – Ø 140 mm, Ø 200 mm and Ø 320 mm – are available as accessories and can be reordered at any time.

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    How does the EZ-SYSTEM-X work?Zeitler

    The EZ-SYSTEM-X cable blowing machine is powered by a compressor, enabling blowing lengths of over 3,000 metres to be achieved.

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    How quickly can the EZ-SPEEDY-XL feed cables or fibre-optic rods?Zeitler

    It is easy to operate using a standard cordless screwdriver, enabling insertion lengths of approx. 300 m to be achieved in just 2 minutes.

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    For which pipe diameters are the low-pressure shuttles available?Zeitler

    The low-pressure shuttles are available for pipes with an internal diameter of 20 to 500 mm, and from ½” to 20” inches.

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    Where can I buy the shaft mount?Zeitler

    The shaft mount is available from our online shop and from authorised distributors.

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    What are the characteristics of high-pressure blow-in screens?Zeitler

    Due to the high operating pressure, the injection canopy is pressed firmly against the inside wall of the pipe and, during the injection process, it scrapes along the inside wall of the pipe.
    Our high-pressure blow-in screens are made from hard-wearing fabric and have been specially developed to withstand such stresses.
    They are more durable and resilient, making them ideal for processes involving a compressor.

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    For which pipe sizes can the EZ300 cord-blowing machine be used?Zeitler

    The EZ300 cord-blowing machine is supplied with standard accessories for pipes with an internal diameter of Ø 50 to 200 mm.
    For extended use, an additional foam adapter is available, which allows the machine to be used on pipes with a diameter of up to Ø 250 mm.

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    For which pipe sizes can the EZ15 cord-blowing machine be used?Zeitler

    The EZ15 cord-blowing machine is suitable for pipes with an internal diameter of Ø 4 to 20 mm.

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    For which pipe sizes can the EZ100 cord-blowing machine be used?Zeitler

    The standard version of the EZ100 cord-blowing machine is suitable for pipes with an internal diameter of Ø 50 to 150 mm.
    With the help of the special adapter for small pipes, which is included in the Plus package, the unit can be used on pipes with an internal diameter of Ø 25 mm and above.

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    For which cable sizes can the FTTx cable blowing machines be used?Zeitler

    Our product range for our FTTx kits includes 8 different cable diameters, ranging from ø 0.5–8.0 mm. (0.5–1 mm; 1–2 mm; 2–3 mm; 3–4 mm; 4–5 mm; 5–6 mm; 6–7 mm and 7–8 mm).

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    How safe is the EZ-SYSTEM-X rope-blowing machine to use?Zeitler

    Thanks to its axial seal, the EZ-SYSTEM-X cable blowing machine offers significantly improved safety at work. In the event of an overload,
    the machine is pushed out by the increased air pressure and the air can escape immediately through the sides. The fastening remains in the pipe nonetheless, and the EZ-SYSTEM-X cannot be ejected.

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    Can the EZ-SPEEDY-XL insertion device also be operated autonomously?Zeitler

    Yes. The EZ-SPEEDY-XL insertion unit has a standard inch-threaded connection. This means that other devices can be fitted or adapted on an individual basis.

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    In which versions is the EZ-SYSTEM-X cable blowing machine available?Zeitler

    The EZ-SYSTEM-X cable blowing machine is available in two versions:

    • EZ-SYSTEM-X Standard
    • EZ-SYSTEM-X +PLUS (cable insertion unit including EZ-SPEEDY-XL feed unit)
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    Are cord-blowing devices suitable for cleaning pipes?Zeitler

    Yes, it is possible to clean the pipes using cord-blasting equipment, provided that special accessories are used.

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    Is the EZ15 cord-blowing machine suitable for cleaning pipes?Zeitler

    Yes, this is possible using Lubriballs.

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    Is a special compressor required to use the EZ15 cord blower?Zeitler

    No, a standard small compressor will do.

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    Which lines can be blown through the EZ380?Zeitler

    The EZ380 cord blowing machine is suitable for cords with a diameter of 1 mm to 5 mm, or optionally 8 mm.

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    For which pipe sizes can the EZ50 cord-blowing machine be used?Zeitler

    The EZ50 cord-blowing machine is suitable for pipes with an internal diameter of Ø 18 to 50 mm.

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    Is the EZ15 cord-blowing machine suitable for pipes in coiled form?Zeitler

    Yes, the EZ15 cord inserter allows a cord to be inserted into a pipe bundle.

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    How does the shaft bracket attachment work?Zeitler

    The manhole bracket is designed for quick and easy installation and can be fitted very easily to round or square manholes.

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    What are the main features of the axial seal on the EZ-SYSTEM-X cable blowing machine?Zeitler

    The EZ-SYSTEM-X cable blowing machine features an axial seal, which ensures reliable performance, very easy attachment to the pipe and safe operation. It is the only cable-blowing device that covers all pipe diameters from 60 to 150 mm.

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    Are the cord-blowing devices suitable for flexible pipes / corrugated pipes?Zeitler

    Yes, our cord-blowing machines can also be used with flexible or corrugated pipes.

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    Which currencies can be used for payment?Zeitler

    We accept payments in various currencies, including Swiss francs (CHF), euros (EUR) and US dollars (USD).

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    What are the advantages of the rod feed system?Zeitler

    The rod feed system ensures ease of use during the insertion process. It saves both time and labour. No second operator is required to assist with the unwinding or retraction process.

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    What is the EZ-SYSTEM-X rope-blowing machine?Zeitler

    The Zeitler EZ-SYSTEM-X is a globally unique blowing device that has been specially developed for the efficient blowing of steel cables and cable-pulling cords into cable protection conduits.

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    Can an existing EZ300 be retrofitted with a front-mounted side-channel attachment?Zeitler

    Yes, the matching front attachments (Ø 140 mm and Ø 200 mm) are available as accessories and can be reordered at any time.

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    What sizes of rod feeders are available?Zeitler

    The EZ-SPEEDY-XL rod feed is available as standard in two versions: 2 metres and 4 metres. Other lengths are available on request.

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    Can I order the shaft bracket in different sizes?Zeitler

    Yes, other sizes are available on request.
    Please contact us for further information. https://zeitler.swiss/kontakt/

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    Can the EZ100 line-blowing machine be used with an extension hose?Zeitler

    Yes, the extension hose can be used with the EZ100 cord-blowing device. To do this, you will need the optional interchangeable front section and the required extension hose.

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    For which cable sizes can the EZ.EASYGLIDE lubrication unit be used?Zeitler

    Our product range for the EZ.EASYGLIDE lubrication unit includes 8 different sizes for cables with a diameter of 0.5 to 8.0 mm.
    (0.5–1 mm; 1–2 mm; 2–3 mm; 3–4 mm; 4–5 mm; 5–6 mm; 6–7 mm and 7–8 mm)

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    When should the Shuttle with black windows be used?Zeitler

    The black shuttles can be used as a standard procedure for conventional cable protection pipes or flexible pipes, as well as for pipes that are slightly deformed, soiled or dusty.

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    What are the main advantages of the EZ380 cord-blowing machine?Zeitler
    • No external compressor required
    • Very wide range of applications (25 mm to 300 mm / 1″–12″)
    • Fast and efficient cable blowing
    • Significant time savings when pulling cables
    • Also ideal for hard-to-reach or already occupied conduits
    • Robust, compact design for easy transport 
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    Within what operating temperature range can the Bluegliss speciality lubricant be used?Zeitler

    The ideal operating temperature range for Bluegliss is between -10°C / 14°F and 60°C / 140°F.

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    What are the advantages of the EZ100 with its integrated side channel?Zeitler

    This attachment allows the cord to be easily removed after the blowing-in process without having to cut it.
    This offers clear advantages in use and also results in cost savings, as the cord can be reused.
    Furthermore, the side-channel attachments, when used in combination with the split, hardened rope guides, can also be used for blowing in steel cables.

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    What air pressure does the compressor need to build up to ensure the EZ15 line-blowing device works at its best?Zeitler

    An air pressure of 8 bar would be ideal. If you are using a compressor rated at 10 bar, the pressure regulator should be set to 8 bar.

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    How can the EZ100 cord inserter be fitted if the pipe has not been cut straight?Zeitler

    The cone is ideal for use where access to the pipe is difficult or where the pipe ends are irregular.

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    For which pipe sizes is the EZ-SYSTEM-X suitable?Zeitler

    The device is suitable for pipes with an internal diameter of 60 to 150 mm and can be adjusted to suit any internal pipe diameter within this range in 2 minutes.

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    How can noise levels from different ground materials be comparedF.A.S.T
    Comparison between noise levels are only possible with the same ground material. The noise levels should always be seen as relative, never as absolute values.
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    What's the smallest leak size detectable with Hydrogen tracer gas?F.A.S.T
    Hydrogen tracer gas can be successfully used to find the smallest leaks (dripping connections etc.).
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    Is this H2 tracer gas method only used in specific cases of leaks that were not detected by other means?F.A.S.T
    Yes, tracer gas is often considered the step of the last resort.
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    Are the 36 mm push rod and the MiniFlex2 (19.5 mm) compatible with each other?CamTronics
    Yes. The MiniFlex automatically detects which push rod with camera is fitted, so you can buy one base unit and run two different push rods with cameras on it. Please note, however: the 19.5 mm push rod is not compatible with the 36 mm push rod and vice versa. We also recommend not swapping the push rod directly on site, as this can take several minutes.
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    What pipe diameters is the MiniFlex2 (19.5 mm) suitable for?CamTronics
    The MiniFlex2 (19.5 mm) is suitable for pipe diameters from DN30 to DN100.
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    Are spare parts (camera headCamTronics
    Yes. Spare parts such as the camera head and push rod are available for the MiniFlex2. Both can also be replaced yourself using the supplied tool. To order spare parts, simply contact us at kontakt@semperdeal.com.
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    What's a recommended distance between each BIDI Logger to guarantee a good coverage of the network?F.A.S.T
    Propagation of leak noise at a pipe pressure of 4–6 bar and a leak size of a suitable magnitude (at least 3–4 mm) for standard structure-borne sound sensors: DN 50, DN 100, DN 200, DN 400, DN 600, DN 800, >DN 800, ductile cast iron:



    MaterialDN 50DN 100DN 200DN 400DN 600DN 800>DN 800
    Ductile cast iron1000 m800 m500 m150 m100 m60 m30 m
    Cast iron1000 m800 m500 m150 m100 m60 m30 m
    Steel1,200 m900 m600 m170 m120 m70 m35 m
    Concrete (asbestos)800 m500 m230 m130 m80 m50 m20 m
    GRE (fibre optic)1,200 m900 m600 m170 m120 m70 m35 m
    PVC50 m45 m40 m30 m–––
    PE40 m35 m30 m20 m–––
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    Why choose the Smart RFID System from KOMPLEX®?Komplex

    The Smart RFID System from KOMPLEX® offers you numerous advantages:

    • Lifespan of the data stored in the Smart Marker: at least 50 years
    • Create custom text information for each Smart Marker
    • Edit all data about your underground networks from the comfort of your office or home
    • Built-in GPS module in every Smart Marker Locator
    • Acoustic GPS navigation
    • Display of the Smart Markers in Google Maps®
    • Detailed processing and archiving of all data about your underground networks in the unique Marker Database® software
    • Archiving of your data in the Cloud database
    • Secure data sharing with your partners via the Marker Database® web service
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    Can I expand the MiniFlex2 with a second push rod?CamTronics
    Yes. The MiniFlex2 automatically detects which push rod with camera is fitted, so you can buy one base unit and run two different push rods with cameras on it (e.g. 19.5 mm and 36 mm). This lets you cover different pipe diameters with a single device. Note: we recommend not swapping the push rod directly on site, as this can take a few minutes.
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    Where can I send my MiniFlex2 for repair?CamTronics

    Please do not send your MiniFlex2 in unannounced. Register the repair first via our online repair form – you'll then receive an RMA number and the exact shipping instructions. Our service address: SEMPERDEAL, Wiener Straße 99, 2514 Traiskirchen, Austria. Questions? kontakt@semperdeal.com

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    Can I replace the push rod on my MiniFlex2 myself?CamTronics
    Yes. The push rod is held in the drum by just a few screws. Undo these, disconnect the connection cable between the push rod and the drum, and then fit the new push rod.
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    Can I replace the camera head on my MiniFlex2 myself?CamTronics
    Yes, with the MiniFlex2 you can easily do this yourself – the right tool is already included in the scope of delivery. Simply remove the old camera head with the supplied tool, clean the thread on the push rod and then screw on the new camera head.
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    How long does the H2 sensor last?F.A.S.T
    There is medical grade, technical grade and industrial grade Hydrogen/Nitrogen gases. For leak detection the lowest and cheapest grade will suffice.
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    Do high flow velocities need to be reduced by closing valves when using the GasDiffuser (e.g. at times of maximum consumption)?F.A.S.T
    This is not necessary.
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    How can the mixing of the tracer gas into the water stream be improvedF.A.S.T
    The goal is to have "high turbulence" and "high flow velocities" at the insertion point. Therefore, if a valve is close by it makes sense to partially shut it to create more turbulence.
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    Can the PWG be operated with higher pressures than specified (above 8 bars)?F.A.S.T
    Yes, this is possible but with the risk of damaging the internal valve. The internal valve can easily be replaced and there is a spare valve with every new device.
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    Should the PWG be operated on a closed line (under pressure) or an open line?F.A.S.T
    Both is fine.
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    Can the PWG cause damage?F.A.S.T
    The PWG is basically just a valve, opening and closing in rapid succession. The stress put on the network and the pipes does not significantly exceed regular operation.
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    What's the typical range for the PWG on PE/PVC pipes?F.A.S.T
    This depends on pipe diameter and water pressure. The higher the pressure and the smaller the diameter, the further the soundwaves will propagate. About 500-600m should be possible with high pressure.
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    What types and sized of pipes can the PWG be used on?F.A.S.T
    The PWG can be used on both, mains and house connections.
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    How long are the BIDI-Logger audio noise recordings?F.A.S.T
    3 seconds for the nightly recording.
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    How quickly will Hydrogen tracer gas reach the surface?F.A.S.T
    This depends on the density of the material and on the depth of the pipeline. With an asphalt surface it can take up to 45 Minutes until the gas reaches the surface. In this case it is advised to drill small holes in the asphalt which will result in quicker and more accurate results.
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    In case of hot tapping the pipe in order to introduce the tracer gas with the GasDiffuser, how big does the drill hole has to be?F.A.S.T
    The GasDiffuser head has a 12mm diameter. The drilled hole has to be slightly larger than that (at least 13mm).
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    Do you offer assistance in the setup of the BIDI Loggers?F.A.S.T
    We consider good service and customer support as one of our core strengths. We'd be happy to assist you with optimal logger placement. Please contact us and we will do our best to improve your result.
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    How many noise level values can the BIDI Logger record/store?F.A.S.T
    Our BIDI Loggers have enough internal storage for thousands of measurements. Currently you can receive the last 14 days with the ServiceMaster. In the future we plan to implement more read out options.
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    How far away can the ServiceMaster still pick up the BIDI Loggers?F.A.S.T
    This is highly dependent on the application. If the logger is in a manhole, the transmission distance is much shorter. In free field the distance is max. 80m.
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    How will Hydrogen tracer gas affect the water?F.A.S.T
    Hydrogen tracer gas has no effect on the water composition, quality or PH-Level what so ever. This has been confirmed by an independent testing laboratory.
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    How far from the injection point can the H2 tracer gas still be detected?F.A.S.T
    We have detected H₂ tracer gas as far as 18km after the insertion point. There is basically no limit to the distance. It should be considered that the H2 tracer gas will go with the water stream. Junctions and branches may lead the gas on a different than the desired path and it may not reach the leak spot.
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    How many audio recordings will the BIDI Logger store?F.A.S.T
    The audio file is only kept one day and will be overwritten each time a new one is recorded. The audio file can be pulled manually through the AZA-OAD Android app.
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    Can Hydrogen tracer gas be applied with live pipes?F.A.S.T
    Yes this it is possible to use Hydrogen tracer gas on live pipelines. Our GasDiffuser has been developed to serve this purpose. It will mix the gas with the water and will prevent the buildup of large bubbles.
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    How many correlations will be stored in the BIDI Logger?F.A.S.T
    One correlation will be stored until the next correlation overwrites it.
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    How does a BIDI Logger with LoRa transmit a signal from inside a 3 Meter deep manhole?F.A.S.T
    Our BIDI Loggers with LoRa use very low band frequencies which are well suited for such applications and can even get through in such challenging situations.
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    Does the BIDI Logger need a recorded sound file to do a correlation?F.A.S.T
    The logger can only use noise files that have a synchronized time stamp for calculating a correlation. The nightly noise recordings can therefore not be used for correlations
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    How deep can the MD 100 detect objects?F.A.S.T
    Up to 2 Meters max.
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    Can the BIDI Loggers transmit other frequencies?F.A.S.T
    Yes, we do offer 915 MHz for the US market. Please contact us if you are interested in BIDI Loggers with a frequency other than 433 MHz.
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    Can the BIDI Loggers be programmed to do a correlation at night without supervision?F.A.S.T
    Yes. The correlation has to be scheduled through the AZA-OAD Android app. The time for the correlation can be chosen freely within the next 48 hours.
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    What type of batteries does my magnetic locator use?Schonstedt
    The GA-52Cx and GA-72Cd each operate on two 9-V batteries. The GA-92 and Maggie each operate on one 9-V battery.
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    What are the differences among the GA-52CxSchonstedt
    The GA-52Cx is an easy to use, reliable, magnetic locator. The GA-72Cd is basically the same as the GA-52Cx but has an LCD meter display reflecting the relative signal strength and polarity of the magnetic field detected. The GA-92XT is a portable, retractable version of the GA-72Cd, providing one-handed operation and easily removable battery.
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    What advantages does Conquest offer for Concrete inspection over other NDT methods?Sensors and Software

    Compared to X-rays:

    • GPR/Conquest does not pose any heath hazards and such work can be conducted during normal business hours.  With X-rays, work must be carried out when there are no people in the vicinity due to the hazards of stray radiation; this usually means working after midnight.
    • X-ray personnel need to be certified and work will require several people on site, some to setup and operate the machine and others to ensure that no unauthorized people are present.  Conquest requires a single person to operate it and they need only understand the basic theory of GPR to interpret results.  No formal certification is necessary.
    • With X-rays, you need access to both sides of a slab.  With Conquest, all scanning can be done from one side.
    • Conquest results are in real time, X-Rays require some film development and analysis in the truck.
    • Depths to target are easily determined using Conquest, where X-rays require some calculations and assumptions involving source/target geometry.

    Compared to cover meters:

    • Conquest can penetrate much deeper than cover meters, which are typically good up to 5″ maximum.
    • Cover meters work on the magnetic induction in metallic structures in concrete (e.g. Rebar), and will not pick up a non-metallic conduit. Conquest can detect metallic and non-metallic structures.
    • Conquest can accurately determine depth to those features, where cover meters estimate depth with a large error margin.
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    What are the dead zones before and after the sensors on the ZM Ultra for bendsF.A.S.T

    5 times the pipe diameter (DN) before and 3 times DN after the sensor.

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    What pipe diameter range can the ZM Ultra be utilized for?F.A.S.T

    DN 50mm - 2500mm with the clamp on sensors.

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    In what cases is it recommended to use 2 pairs of sensors for the measurement?F.A.S.T

    Using a second sensor pair will increase the accuracy. Especially when uncertain about turbulences inside the pipe, a second sensor pair can serve as a control.

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    Can the ZM Ultra be installed on a permanent basis?F.A.S.T

    Absolutely. The ZM Ultra is very versatile and can be installed on a permanent basis. There are special gel pads to use for the sensors for permanent installations.

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    What are the operating temperatures of the ZM Ultra?F.A.S.T
    Temperature
    Water temperature0°C to 80°C
    Clamp on sensors – operating temperature-30°C to 80°C
    ZM Ultra central unit – operating temperature-30°C to 50°C
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    What's the accuracy of the ZM Ultra with low velocity?F.A.S.T

    The ZM Ultra is very accurate even with very low velocities. The flow velocity accuracy is within a ±0.1% path of the actual value.

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    Can the ZM Ultra mobile measure other liquids than water?F.A.S.T

    Yes, basically any liquid flow can be measured. There are presets for water in the program, other liquids have to be configured manually.

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    How to account for deposits on the bottom of the pipe?F.A.S.T

    There is the option to set a sludge level in the settings menu.

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    Can the ZM Ultra measure the flow of gas?F.A.S.T

    Since gas has very different physical flow characteristics, only liquids can be measured.

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    With the ZM Ultra GPRS versionF.A.S.T

    The data can be sent via email or to an FTP server.

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    Is there a pipe wall thickness probe available?F.A.S.T

    Yes, a wall thickness probe can be purchased as an accessory.

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    What is the maximum distance between the tablet/laptop/smartphone and the ZM Ultra to still have a good connection?F.A.S.T

    The ZM Ultra uses WiFi to connect to the mobile device. This WiFi connection has the usual range comparable with other WiFi routers.

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    How often is the data transmitted via GPRS?F.A.S.T

    This can be custom set in the settings menu.

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    Does the ZM Ultra support 4G?F.A.S.T

    Yes, 2G, 3G and 4G are supported with the GPRS version.

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    What does it mean if the temperature displayed by the ZM Ultra differs significantly (more than 5°C) from the real water temperature?F.A.S.T

    The temperature displayed by the ZM Ultra is a calculated value, based on the time of flight of the ultrasonic sound waves. If the user input of the pipe parameters are correct, the calculated temperature should match the real temperature of the medium in the pipe. The temperature can therefore be a great control value if the right parameters were set.

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    Can the ZM Ultra measure pipes with two different materials?F.A.S.T

    Yes, additionally to the pipe material a pipe lining can be specified in the settings.

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    What coupling material is used for the clamp on sensors?F.A.S.T

    Either silicone grease for temporary use or silicone pads for permanent installation (both included).

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    What can be used to hold the sensors while clamped on to the pipe?F.A.S.T

    Reusable tensioning straps (2.5m long) are included. Other straps, chains and tensioners can be used.

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    What signal strength is necessary for operation?F.A.S.T

    More than 60% signal strength should yield good results. Sufficient signal strength is indicated in green (traffic light logic).

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    What type of sensors are available for the ZM Ultra?F.A.S.T

    Our clamp on sensors can measure pipe diameters from 50mm to 2500mm.

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    How to connect multiple analogue sensors to the multifunction sensor socket?F.A.S.T

    A single analogue or digital sensor can be connected directly to the multifunction socket. For more than one sensor there is a connector box available.

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    Does the Aqua M60 have dynamic filters? Aqua M60F.A.S.T

    The Aqua M60 has 3 pre-set filter options.

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    Can the Aqua M300 connect via Bluetooth? Aqua M300F.A.S.T

    To connect headphones via Bluetooth we offer a Bluetooth dongle. The sensors cannot be connected wirelessly. This is a deliberate design choice since wired connections have a higher sound quality and wireless connections offer very little additional convenience.

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    What sensor should be used on grass or soft soil? sensorF.A.S.T

    We advise to attach the tripod to the ground microphone in order to have a good connection between the ground and the sensor.

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    How do different frequencies propagate in different materials? sound propagationF.A.S.T

    Sound propagation distance in meters, depending on material and frequency:

    Material25 Hz250 Hz2500 Hz
    Concrete160 m16 m1.6 m
    Clay64 m6.4 m0.64 m
    Soil16 m1.6 m0.16 m
    Sand4 m0.4 m0.04 m
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    How can noise levels from different ground materials be comparedF.A.S.T

    Comparison between noise levels are only possible with the same ground material. The noise levels should always be seen as relative, never as absolute values.

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    Can the PWG mode in the Aqua M300 be used to detect leaks?F.A.S.T

    The Aqua M300 PWG mode is designed to be used together with our PWG devices. It is a great method for acoustic pipeline locating. This mode uses a fundamentally different underlying principle: It shows the highest detected peak noise level (leak detection modes show the highest persisting noise level). PWG mode is therefore unsuitable for leak detection.

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    What types and sizes of pipes can the PWG be used on?F.A.S.T

    The PWG can be used on both, mains and house connections.

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    Can the PWG be operated with higher pressures than specified (above 8 bars)?F.A.S.T

    Yes, this is possible but with the risk of damaging the internal valve. The internal valve can easily be replaced and there is a spare valve with every new device.

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    Can the PWG cause damage?F.A.S.T

    The PWG is basically just a valve, opening and closing in rapid succession. The stress put on the network and the pipes does not significantly exceed regular operation.

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    Should the PWG be operated on a closed line (under pressure) or an open line?F.A.S.T

    Both is fine.

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    What's the typical range for the PWG on PE/PVC pipes?F.A.S.T

    This depends on pipe diameter and water pressure. The higher the pressure and the smaller the diameter, the further the soundwaves will propagate. About 500-600m should be possible with high pressure.

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    Is the ball on the PipeMic® Flex designed to be removed for smaller diameters?F.A.S.T

    Yes, the ball can be removed. The rubber head has a 10mm diameter. Our standard ball is DN 16mm and we also offer a DN 12mm version.

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    Will the PipeMic® Flex navigate a 90° bend in a 25mm pipe?F.A.S.T

    Yes, the PipeMic® Flex can manage several 90° bends in a row.

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    What are the different available PipeMic® options?F.A.S.T

    PipeMic® Product Family

    ModelLength (available)Rod diameterStrengths and typical applications
    PipeMic® Flex50m (40-90m)4.5mm rodVery flexible, ideal for house connections (Pipe DN: 12-80mm)
    PipeMic® M50m (40-90m)4.5mm rodFlexible for small and medium diameters (Pipe DN: 20-150mm)
    PipeMic® XL100m (80-150m)9mm rodLess flexible for medium and large diameters (Pipe DN: 80-350mm)
    PipeMic® XXL300m (160-500m)9mm rodSame as XL but longer
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    Can the PipeMic® Flex get around 90° bends with DN 12mm pipes?F.A.S.T

    No, for such small DNs the metal ball has to be removed. Without the ball the PipeMic® Flex can only manage straight pipes or very wide bends.

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    What are recommended steps if the PipeMic® gets stuck?F.A.S.T

    Don't apply static force. Push the rod a bit further and try to pull it back. It is more likely that the sensor head will pass an obstacle while in movement.

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    Is it possible to use a wired speaker with the PipeMic®?F.A.S.T

    No, only with Bluetooth devices (headphones, speakers, etc.).

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    What is the main purpose of the PipeMic® FlexF.A.S.T

    The PipeMic® Flex shows its strengths especially on small DN pipes such as house connections. It can be pushed through several 90° bends in a row. Our PipeMic® product family is especially strong when there is high ambient noise.

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    How can the PipeMic® be pushed into the desired direction at T junctions?F.A.S.T

    When inserting the PipeMic® at a hot tab or other T connections, you can use our insertion guide to direct the PipeMic® in the wanted direction. T junctions further into the pipe network are a different matter. As of now, you cannot control the direction.

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    Do active underground electric cables or telephone cables interfere with the PipeMic®?F.A.S.T

    Not with the audio signal, but for the line locating function, there can be interference.

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    Can the Local 400 correlate on HDPE material?F.A.S.T

    Yes. Any material propagates sound. In HDPE pipes the sound will not travel as far, but correlations are possible. To increase the maximum distance between the sensors, hydrophone sensors can be considered.

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    What are the sound velocities in different materials and different diameters?F.A.S.T

    Sound velocities in m/s, depending on pipe diameter and material:

    Pipe-DN (mm)Asbestos-cementSteel castDuctile castCast hardLeadPEPE softPVCCopper
    12137013951410133012004024055701156
    20131013801400132611754004015551100
    30130013751365132411453963955401030
    4012801370136013201080391391520925
    5012501335134513151050389386480820
    6012301300133913101000386377470760
    801200128113271300900379369460680
    1001150126513031270800372359440540
    1251120124712751260–364346430–
    1501100123312541240–355333420–
    1751090121512331233–347320410–
    2001080120212181220–338307400–
    2501070118011891180–321281390–
    3001050116611661170–304255380–
    4001020113011291129–270203370–
    4501000109911151113–253177365–
    5001000107811031100–236151360–
    600980103310821082–20299348–
    80096097010531077–13450324–
    100095091010331053–6610300–
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    Can I rely on a measured sound velocity when uncertain about the pipe material?F.A.S.T

    If the pipe material and pipe diameter are not the same across the whole section where the correlation is conducted, the results will not be meaningful with an average sound velocity.

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    How to make use of the average sound velocity that can be measured with the Lokal 200PC?F.A.S.T

    If the material and the DN are known to be consistent across the measurement section, the average velocity can help to double check if the assumed speed of sound is correct.

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    What is the smallest distance between two correlation sensors?F.A.S.T

    10 m.

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    What is the max distance between sensors?F.A.S.T

    1000 m.

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    When should I choose to apply pre or post amplification with the MB 6 Pro?F.A.S.T

    If the auto-mode results in an undesired amplification level, manual amplification can result in better outcomes.

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    Do I have to use the same filter settings on both measuring boxes?F.A.S.T

    If the frequency ranges are not overlapping (e.g. 0-300 Hz and 600-1200 Hz) a correlation won't be successful. With different, but overlapping filter ranges, meaningful results are still possible. We recommend using the same filter ranges on both MBs.

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    Which leak would the correlator find if there are two leaks on the pipeline between the two measuring boxes?F.A.S.T

    The correlator will point to the loudest leak, which is not necessarily the biggest.

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    When is the normal MB 6 and when the MB 6 Pro recommendedF.A.S.T

    The MB 6 (normal and Pro) replace all previous MBs. The normal MB 6 will suffice for most cases as it already has advanced filter options and automatic amplification. Having the manual options of the MB 6 Pro is only recommended for professionals who do correlation on a daily basis and have a lot of experience.

    Differences between MB 4, MB 6 and MB 6 Pro:

    MB 4MB 6MB 6 Pro
    DisplayNoise LevelNoise Level, Frequency RangeNoise Level, Frequency Range
    Pre-FilterAutomaticAutomatic, ManualAutomatic, Manual
    Pre-Filter Amplification–AutomaticCustomizable in 50 Hz steps
    Post-FilterAutomaticAutomaticAutomatic, Manual
    Post-Filter Amplification–AutomaticCustomizable in 50 Hz steps
    IP-Rating546868
    Filter Options25–
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    How does auto sound velocity recalibration work?F.A.S.T

    A leak noise (or other loud noise) has to be generated outside of both MBs. The Lokal 200 PC will then calculate the speed of the sound, based on the time it takes for the noise to pass the first MB and reach the second one. For this method to be successful you need to know the exact distance between the two MBs.

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    What distance range will the Lokal correlators with the MB 6 cover?F.A.S.T

    The radio signal can be more than 1.5 km with a clear line of sight (less with buildings and vegetation). Correlations can be successful for distances up to 1 km in ideal conditions.

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    Is there an iOS BIDI Logger app?F.A.S.T

    At the moment there is only an Android app. At the moment we are focusing on adding more functionalities to the Android app.

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    How do the different transmission power settings for the BIDI-Logger (highF.A.S.T

    Low: 40m, Medium: 60m, High: 80m

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    Can the BIDI Logger have transmission issues when the battery is almost empty?F.A.S.T

    Yes, the BIDI Logger needs at least 3.2 Volts to operate as expected. If voltage falls below this value, the logger will transmit a battery low status (if set up correctly).

    Battery stateVoltage
    Maximum charge3.6 V
    Optimal charge3.2 - 3.6 V
    Low battery<3.2 V
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    How long are the BIDI-Logger audio noise recordings?F.A.S.T

    3 seconds for the nightly recording.

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    How far away can the ServiceMaster still pick up the BIDI Loggers?F.A.S.T

    This is highly dependent on the application. If the logger is in a manhole, the transmission distance is much shorter. In free field the distance is max. 80m.

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    What's the difference between noise level and audio recording?F.A.S.T

    The noise level is a numeric value between 0 and 99. This value represents the lowest persisting noise level. It should always be interpreted as a relative value with respect to the previous values at the same spot. The daily audio recording serves a different purpose. It helps to differentiate regular traffic or other ambient noises from a leak noise. Experienced professionals can use the noise file to examine the situation and make more informed decisions.

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    How many noise level values can the BIDI Logger record/store?F.A.S.T

    Our BIDI Loggers have enough internal storage for thousands of measurements. Currently you can receive the last 14 days with the ServiceMaster. In the future we plan to implement more read out options.

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    How many audio recordings will the BIDI Logger store?F.A.S.T

    The audio file is only kept one day and will be overwritten each time a new one is recorded. The audio file can be pulled manually through the AZA-OAD Android app.

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    How many correlations will be stored in the BIDI Logger?F.A.S.T

    One correlation will be stored until the next correlation overwrites it.

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    Can the BIDI Loggers be programmed to do a correlation at night without supervision?F.A.S.T

    Yes. The correlation has to be scheduled through the AZA-OAD Android app. The time for the correlation can be chosen freely within the next 48 hours.

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    Does the BIDI Logger need a recorded sound file to do a correlation?F.A.S.T

    The logger can only use noise files that have a synchronized time stamp for calculating a correlation. The nightly noise recordings can therefore not be used for correlations.

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    Do you offer assistance in the setup of the BIDI Loggers?F.A.S.T

    We consider good service and customer support as one of our core strengths. We'd be happy to assist you with optimal logger placement. Please contact us and we will do our best to improve your result.

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    How far will the leak noise usually propagate?F.A.S.T

    Leak noise propagation with 4-6 bar pipe pressure and a reasonable sized leak (at least 3-4mm) for normal body sound sensors:

    MaterialDN 50DN 100DN 200DN 400DN 600DN 800>DN 800
    Ductile Iron1000m800m500m150m100m60m30m
    Cast Iron1000m800m500m150m100m60m30m
    Steel1200m900m600m170m120m70m35m
    Concrete (asbestos)800m500m230m130m80m50m20m
    GRE (glass fiber)1200m900m600m170m120m70m35m
    PVC50m45m40m30m–––
    PE40m35m30m20m–––
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    How does a BIDI Logger with LoRa transmit a signal from inside a 3 Meter deep manhole?F.A.S.T

    Our BIDI Loggers with LoRa use very low band frequencies which are well suited for such applications and can even get through in such challenging situations.

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    Can the BIDI Loggers transmit other frequencies?F.A.S.T

    Yes, we do offer 915 MHz for the US market. Please contact us if you are interested in BIDI Loggers with a frequency other than 433 MHz.

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    How deep can the MD 100 detect objects?F.A.S.T

    Up to 2 Meters max.

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    Does the MD 100 use GPR for object locating?F.A.S.T

    The MD 100 doesn't use radar for object locating.

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    What are the advantages of FASTs Hydrogen tracer gas method over other tracer gases such as Helium?F.A.S.T

    The 5% Hydrogen / 95% Nitrogen compound we use as tracer gas has several advantages: It is broadly available since it is also used for welding. It is much cheaper than other tracer gases. The Hydrogen mix is absolutely safe, when used in the recommended 5% concentration, this mix is neither flammable nor is it explosive. Helium is much more expensive and it has a higher background concentration which makes false positive detections more likely. We consider Hydrogen the superior option.

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    How long can the 5% Hydrogen / 95% Nitrogen tracer gas be stored in the cylinder?F.A.S.T

    The Hydrogen slowly diffuses through the steel walls of cylinder. Over time this will decrease the concentration of the Hydrogen. Since the GasCheck sensor is very sensitive and can even detect as low as 1 ppm, even a 1% Hydrogen / 99% Nitrogen mix will work fine as a tracer gas.

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    Is a transport permit needed for Hydrogen cylinders?F.A.S.T

    The 5% Hydrogen / 95% Nitrogen tracer gas does not need a permit to be transported since it is not flammable, explosive or poisonous. It has to be kept in a separate compartment away from the driver.

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    Can the leak be accurately pinpointed if there is a concrete (dense) layer on top of the leak location?F.A.S.T

    Dense layers of concrete/steel/etc. can pose a problem. Tracer gas will always follow the path of least resistance, which can result in flowing around dense material on top of the leak and showing high concentrations at the edge of this material. An individual site assessment considering all the materials is always advised before starting to dig.

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    How long will Hydrogen tracer gas remain at the leak spot to be pinpointed and confirmed?F.A.S.T

    Since Hydrogen is a very light and volatile gas, it will not stay at the leak spot for long (a couple of seconds only). In order not to "miss" it, the tracer gas should be constantly inserted into the pipe until the leak is pinpointed.

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    Does the Hydrogen tracer gas have to be introduced continuously while searching for the leak with the H2 probe?F.A.S.T

    Yes the tracer gas should be left running while searching for the leak.

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    Will Hydrogen tracer gas come through concrete and paved roads?F.A.S.T

    Yes. An advantage of hydrogen is the very small molecular size, it will move through any other material and be traceable on the surface. Although it will take longer until the hydrogen reaches the surface compared to soil/sand.

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    How much tracer gas would be needed for a pipe diameter of 400 mm with a pipe length of 350 Meters and an operating pressure of 3 Bar (43.5 psi / 3000 hPa)?F.A.S.T

    In an empty pipe the amount of Tracer Gas (in Liters) is the total volume in Liters (of the closed off pipe section) multiplied by the operating pressure in Bar. In this case:

    V = (400*0.5/100)2 * 350 * 10 = 43982 Liters.

    One 50 Liter Formier 5 cylinder holds 10 000 Liters gas. In this case at least 5 cylinders are needed.

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    Can Hydrogen tracer gas be applied with live pipes?F.A.S.T

    Yes this is possible to use Hydrogen tracer gas on live pipelines. Our GasDiffuser has been developed to serve this purpose. It will mix the gas with the water and will prevent the buildup of large bubbles.

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    How will Hydrogen tracer gas affect the water?F.A.S.T

    Hydrogen tracer gas has no effect on the water composition, quality or PH-Level what so ever. This has been confirmed by an independent testing laboratory.

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    How quickly will Hydrogen tracer gas reach the surface?F.A.S.T

    This depends on the density of the material and on the depth of the pipeline. With an asphalt surface it can take up to 20 Minutes until the gas reaches the surface. In this case it is advised to drill small holes in the asphalt which will result in quicker and more accurate results.

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    What's the smallest leak size detectable with Hydrogen tracer gas?F.A.S.T

    Hydrogen tracer gas can be successfully used to find the smallest leaks (dripping connections etc.).

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    How to use tracer gas in windy conditions?F.A.S.T

    The Hydrogen bell probe has a built in wind protection (the bell).

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    Where can the Hydrogen tracer gas be introduced when applied to a live pipe utilizing the GasDiffuser?F.A.S.T

    There are no limitations where to apply H2 tracer gas, the only thing to consider is the flow direction. The gas has to be carried by the water stream.

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    How long does the H2 sensor last?F.A.S.T

    When used once a week for leak detection, the sensor will last for at least one year.

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    What purity grade of H2 tracer gas should be used for leak detection?F.A.S.T

    There is medical grade, technical grade and industrial grade Hydrogen/Nitrogen gases. For leak detection the lowest and cheapest grade will suffice.

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    How is the pressure and the amount of gas moderated when introduced with the GasDiffuser?F.A.S.T

    We use only a regulator here, no gas meter. A basic gas meter can be used to optimize the amount of gas and reduce cost.

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    At what pressure should the gas be introduced into the water streamF.A.S.T

    With the GasDiffuser the pressure of the tracer gas should be at least 1 bar higher than the actual water pressure.

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    In case of hot tapping the pipe in order to introduce the tracer gas with the GasDiffuserF.A.S.T

    The GasDiffuser head has a 12mm diameter. The drilled hole has to be slightly larger than that (at least 13mm).

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    Does the GasDiffuser require a special coupling?F.A.S.T

    The GasDiffuser has a ½" inch outer thread on the water lock. Connected to this is a "GEKA" coupler, which is not common outside of Germany. The GEKA coupler can easily be removed, which allows for more versatility with the ½" coupler.

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    Do high flow velocities need to be reduced by closing valves when using the GasDiffuser (e.g. at times of maximum consumption)?F.A.S.T

    This is not necessary.

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    How can the mixing of the tracer gas into the water stream be improvedF.A.S.T

    The goal is to have "high turbulence" and "high flow velocities" at the insertion point. Therefore, if a valve is close by it makes sense to partially shut it to create more turbulence.

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    How far from the injection point can the H2 tracer gas still be detected?F.A.S.T

    We have detected H2 tracer gas as far as 18km after the insertion point. There is basically no limit to the distance. It should be considered that the H2 tracer gas will go with the water stream. Junctions and branches may lead the gas on a different than the desired path and it may not reach the leak spot.

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    Is this H2 tracer gas method only used in specific cases of leaks that were not detected by other means?F.A.S.T

    Yes, tracer gas is often considered the step of the last resort.

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