Schonstedt magnetic locators – Location & Service
Schonstedthttps://www.schonstedt.com/
Schonstedt is a US manufacturer of underground locators, focusing on magnetic locators for detecting buried metallic objects as well as pipe and cable locating. Since 1953, the West Virginia brand has stood for lightweight, easy-to-use and exceptionally rugged technology – with more than 400,000 locators shipped worldwide. Users in surveying, utilities, civil engineering and industry value Schonstedt for its reliability, true to the motto “Making Locating Easier”.
At SEMPERDEAL you receive Schonstedt with sound advice, instruction and, on request, an on-site demonstration. As an official service point, we handle maintenance and repairs in-house so your locating equipment is quickly ready for use again.
1 to 5 (from a total of 5)
Frequently asked questions
General3
Who are the products intended for?
Our range is aimed at specialist companies and organisations in the utilities and civil-engineering sector – including municipal utilities, water suppliers, energy utilities (EVU), construction companies, municipalities, telecommunications companies, engineering offices and technical service providers.
Was this helpful?Thanks for your feedback!
Does your Pipe and Cable Locator work on Plastic Pipes?Schonstedt
Yes, if the pipe is fitted with a tracer wire or a sonde (a miniature transmitter) can be inserted inside the pipe.
Was this helpful?Thanks for your feedback!
Reasons to buy a Magnetic LocatorSchonstedt
If you’re part of the utility locating industry, you know how crucial it is to have the right tools to do your job. And if you haven’t added a Magnetic Locator to your toolbox yet, you might just be missing out on a powerful tool that can help you work more efficiently and accurately. In this blog post, we’ll give you the top 5 reasons why you should consider buying a Magnetic Locator for your next job. Visit our Top 5 Reasons Why Magnetic Locators are a Must-Have for Utility Locators to learn more.
Was this helpful?Thanks for your feedback!
How do I register my product online?Schonstedt
Register your product easily via the Schonstedt online registration form.
Was this helpful?Thanks for your feedback!
Repair & Service0
Do you offer calibration?
As an official service point, we offer calibration for cable locators, leak detection and measuring devices. For a large proportion of the devices sold on the market, we issue corresponding certificates. You'll find more information on our Service & Repairs page and at service@cft.at.
Was this helpful?Thanks for your feedback!
Can I get a loan device during the repair?
On request, we'll provide you with a loan device during the repair – at our standard rental rates. We'll be happy to clarify availability and details with you: kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
Who do I contact for technical problems?
Our support team is happy to help with technical problems. Write to us at kontakt@semperdeal.com and include the device type, the exact error message and – if possible – a photo. That way we can help you quickly and specifically.
Was this helpful?Thanks for your feedback!
Do you offer repairs?
Yes, we offer repair services for most of the appliances in our range. Please submit a repair request directly via our repair request form or contact us at kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
How much does a repair cost?
Po otrzymaniu Twojego urządzenia przygotujemy kosztorys. Naprawa jest wykonywana dopiero po Twojej akceptacji. Ewentualną opłatę diagnostyczną podamy na zapytanie: kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
Do you offer an on-site service?
Yes. In Austria and Germany we offer an on-site service – from installation and instruction through to repair. Please arrange appointments at kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
How long does a repair take?
Depending on the device and the availability of spare parts, a repair usually takes 5–15 business days. Standard repairs are often completed faster. The exact duration also depends on your approval of the cost estimate.
Was this helpful?Thanks for your feedback!
How do I update the firmware?
We carry out firmware updates for devices from Radiodetection, Pearpoint and others as part of a service appointment. You'll find more detailed information on how to perform updates yourself in our "Software" section – sorted by manufacturer. Alternatively, you can visit the respective manufacturers' websites.
Was this helpful?Thanks for your feedback!
Where can I find my device's serial number?
You'll find the serial number on the type plate, under the battery compartment or in the device menu. Please always provide it for any repair.
Was this helpful?Thanks for your feedback!
How do I register a repair?
The easiest way to register a repair is via our digital repair request form, which guides you step by step. Alternatively, email us at service@semperdeal.com with the device type, serial number and a description of the fault. You'll then receive an RMA number and shipping instructions.
Was this helpful?Thanks for your feedback!
How do I properly clean and store my devices?
Clean heavily soiled devices after use with a slightly damp cloth and avoid aggressive cleaning agents. Store the devices in a dry place at room temperature. Charge the batteries regularly – even when they are not in use – to preserve their service life.
Was this helpful?Thanks for your feedback!
Datasheets & Downloads0
Is a user manual included?
Yes, the appropriate user manual is included with every device. You'll also find the manual on the respective product page in the "Downloads & Media" section. We'll gladly provide a digital version by email on request as well: kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
Where can I find software or apps for the devices?
You can obtain the software and apps for the devices from the respective manufacturers' websites. In addition, you'll find all software solutions from the individual manufacturers and products bundled in our "Software" section. If you have any questions about installation, we're happy to help: kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
Where can I find technical data sheets?
You'll find the technical data sheets directly on the respective product page in the "Downloads & Media" section. If you can't find a particular data sheet, we'll be happy to send it to you by email: kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
Are there any product introduction and explanatory videos?
Yes. For many products we provide presentation and explainer videos. You'll find them directly on the respective product page in the "Downloads & Media" section. If this section isn't shown for a product, there are currently no videos available for it yet — but we are continuously expanding our range.
Was this helpful?Thanks for your feedback!
Training Courses0
Can I book training for a device I already own?
Yes. Training can also be booked for devices you already own – regardless of whether you purchased them from us. We also offer refresher courses. Simply contact us at kontakt@semperdeal.com.
Was this helpful?Thanks for your feedback!
Do I need training? Training required
Training is not mandatory but recommended. Professional instruction improves accuracy and avoids misinterpretation. We offer introductions with device purchases.
Was this helpful?Thanks for your feedback!
Technical Consulting2
Which device is right for my application?
We're happy to help. Just describe your application and we'll recommend the right device for you. You can reach us by email at kontakt@semperdeal.com, via chat, or by phone at +43 (0) 2252 53169.
Was this helpful?Thanks for your feedback!
What type of batteries does my magnetic locator use?Schonstedt
The GA-52Cx and GA-72Cd each operate on two 9-V batteries.
The GA-92 and Maggie each operate on one 9-V battery.
Was this helpful?Thanks for your feedback!
What are the differences among the GA-52CxSchonstedt
The GA-52Cx is an easy to use, reliable, magnetic locator. The GA-72Cd is basically the same as the GA-52Cx but has an LCD meter display reflecting the relative signal strength and polarity of the magnetic field detected. The GA-92XT is a portable, retractable version of the GA-72Cd, providing one-handed operation and easily removable battery.
Was this helpful?Thanks for your feedback!
No matching answer found
Try different wording – or ask us your question below.
Question not found?
Ask us directly — we answer personally.