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Thermal Master

Thermal Master Thermal Cameras P1 P2 P3

Thermal Master
https://thermalmaster.com/

Thermal Master is an internationally active manufacturer of thermal imaging technology – from smartphone-compatible thermal cameras to handheld thermography devices. With strong development expertise (more than half of its workforce in research and development), the brand makes professional thermal imaging accessible and offers outstanding value for money. Used in over 100 countries worldwide, Thermal Master stands for innovative, everyday-ready thermography.

At SEMPERDEAL you can obtain Thermal Master products conveniently from a single source – with expert advice and fast delivery.

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Frequently asked questions

General13
How do I calibrate my ThermalMaster camera for higher accuracy?Thermal Master

To calibrate your ThermalMaster thermal imaging camera for higher accuracy, first let it warm up for a few minutes so the sensor can stabilize. Make sure the emissivity setting matches the surface material you are measuring, as an incorrect emissivity value is a common cause of inaccurate temperature readings. If the image looks uneven or noisy, use the camera's automatic or manual NUC (non-uniformity correction) function, especially after moving between environments at different temperatures.

For accurate results, avoid taking measurements in direct sunlight, in strong wind, or on highly reflective surfaces, as these factors can distort the readings. Where possible, compare the temperature data against known reference temperatures or contact thermometers, and adjust the settings to suit your specific application.

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Who are the products intended for?
Our range is aimed at specialist companies and organisations in the utilities and civil-engineering sector – including municipal utilities, water suppliers, energy utilities (EVU), construction companies, municipalities, telecommunications companies, engineering offices and technical service providers.
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Finde ich Software-Downloads auf Ihrer Website?Thermal Master

Yes, you will find all the required software and mobile apps in our dedicated "Download Center" or "User Manuals" sections; if you use an Android smartphone, you can download the installation package for the "Thermal Master" app directly from our official website. However, if your smartphone runs iOS, we recommend going to the Apple App Store to search for and download the corresponding app, which ensures a smooth installation.

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How often should calibration be performed?Thermal Master

Our devices are pre-calibrated at the factory and do not require regular recalibration under normal operating conditions; the software does, however, run an automatic shutter calibration (NUC) during operation to compensate for temperature fluctuations. You can also trigger this manually in the app if the image looks uneven, or verify your device once a year against a known temperature source for high-precision industrial applications.

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Can I record video and take photos at the same time with the app?Thermal Master

Yes, the ThermalMaster app lets you record video and take photos at the same time. Simply tap the photo button while recording, and the app saves a still image without interrupting the video, so you never miss a moment. This lets you document important thermal findings as both video footage and high-resolution snapshots in a single session.

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How do I connect my Thermal Master device to my computer?Thermal Master

To connect your Thermal Master device to your computer, you should use the supplied USB-C to USB-A cable (or a compatible data cable) to plug the device directly into the USB port on your PC; once the connection is established, you need to download and install the matching professional analysis software from our official Download Center.

Such as “Temp Master” for the P series or “IR Explorer” for the T series, which let you view live thermal images, carry out detailed temperature analyses and export professional reports directly to your Windows system.

On handheld models with internal memory such as the DV2 or Thor series, your computer recognizes the device as an external drive once it has been switched on and connected, so you can transfer stored thermal images and videos for playback with standard media players.

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How does ThermalMaster compare to other brands such as FLIR?Thermal Master

The main advantages of ThermalMaster over FLIR lie in its exceptional price-performance ratio and superior specifications: at the same price it offers 2 to 4 times the pixel resolution (starting at 256×192) and a high frame rate of 25 Hz to 50 Hz, which prevents image stutter.

In addition, our P3 series supports manual focus and macro shots, making recesses on circuit boards clearly visible from a distance of 8 mm, whereas most FLIR products have fixed focal lengths, which makes close-up shots impossible. We also provide professional analysis software free of charge, with no additional subscription fees.

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Haben Sie einen allgemeinen Überblick über Kalibrierung?Thermal Master

You can find calibration details in our User Guide and in the app settings. All ThermalMaster devices are factory pre-calibrated against professional blackbody references to ensure high accuracy, and our software (such as the ThermalMaster app) lets you run manual shutter calibrations and adjust the emissivity settings for accurate temperature readings across different materials and environments.

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What is the temperature measurement range of ThermalMaster cameras?Thermal Master

ThermalMaster thermal imaging cameras typically cover a wide temperature measurement range from -20 °C to 600 °C, designed for a variety of inspection scenarios. In the low to medium range (-20 °C to 150 °C), for example, the camera can be used to check building insulation, carry out HVAC inspections, and detect heat loss through walls.

The medium to high range (approx. 150 °C to 400 °C) is well suited to electrical troubleshooting, switchboard inspections, or checking automotive components. At the upper end of the range (up to approx. 600 °C), the camera helps detect severe overheating in motors, exhaust systems, or industrial equipment, delivering accurate readings across a wide range of applications.

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What is the difference between the P2 Pro and the T2 Pro?Thermal Master

The ThermalMaster P2 Pro is first and foremost a compact thermal imaging camera for smartphones, focused on close-range temperature measurement and precise imaging. It is extremely small, connects to your smartphone, comes with a magnetic macro lens for detail-rich shots, and is ideal for jobs such as electronics, HVAC, and home inspections with high-resolution thermal images.

The ThermalMaster T2 Pro, by contrast, is a thermal monocular built for outdoor observation, long-range detection, wildlife spotting, and tactical use. It offers features such as HD and highlight image modes, a tactical grip and a scope mount, plus a far greater range, which makes it better suited to detecting heat sources from a distance than to capturing detailed close-ups.

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What is NETD, and why is it important for thermal imaging?Thermal Master

The NETD value (Noise Equivalent Temperature Difference) indicates how sensitive a thermal imaging camera is to minute temperature differences. Put simply, the lower the NETD value, the better the camera can pick up subtle temperature differences. This matters because a thermal imaging camera with a low NETD value delivers clearer, sharper images and makes it easier for you to spot small problems – such as slight gaps in insulation, early electrical overheating, or minor heat loss – that a camera with a higher NETD value might miss.

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Is ThermalMaster compatible with the iPhone 15/16 and Android devices with a Type-C port?Thermal Master

ThermalMaster cameras are fully compatible with the iPhone 15/16 and Android devices with a Type-C port, and they offer plug-and-play operation. While most models (such as the P3) support the universal USB-C interface, some models are compatible only with certain operating systems. To check whether your device is supported, please contact our customer service.

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What is “X³ Super Resolution” technology in ThermalMaster cameras?Thermal Master

ThermalMaster's X³ Super Resolution technology is an advanced image processing algorithm that improves the sharpness of thermal images by reconstructing and upscaling raw sensor data. Merging multiple frames improves visual detail by a factor of three, turning standard thermal images into sharper, higher-resolution output images while simultaneously reducing noise and improving edge sharpness.

This allows you to detect subtle temperature deviations and smaller components that might be missed at standard resolution, achieving professional accuracy without the need for high-resolution sensors.

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Does a thermal imaging camera work through glass or windows?Thermal Master

No, a thermal imaging camera does not work through glass or windows the way many people expect. Glass blocks most long-wave infrared radiation, so instead of the heat behind it, you usually see the temperature of the glass surface itself or reflections from surrounding objects. For this reason, thermal imaging cameras cannot accurately detect people, heat sources, or objects through windows, mirrors, or other shiny surfaces.

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Repair & Service0
Do you offer calibration?

As an official service point, we offer calibration for cable locators, leak detection and measuring devices. For a large proportion of the devices sold on the market, we issue corresponding certificates. You'll find more information on our Service & Repairs page and at service@cft.at.

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Can I get a loan device during the repair?
On request, we'll provide you with a loan device during the repair – at our standard rental rates. We'll be happy to clarify availability and details with you: kontakt@semperdeal.com.
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Who do I contact for technical problems?
Our support team is happy to help with technical problems. Write to us at kontakt@semperdeal.com and include the device type, the exact error message and – if possible – a photo. That way we can help you quickly and specifically.
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Do you offer repairs?

Yes, we offer repair services for most of the appliances in our range. Please submit a repair request directly via our repair request form or contact us at kontakt@semperdeal.com.

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How much does a repair cost?
Po otrzymaniu Twojego urządzenia przygotujemy kosztorys. Naprawa jest wykonywana dopiero po Twojej akceptacji. Ewentualną opłatę diagnostyczną podamy na zapytanie: kontakt@semperdeal.com.
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Do you offer an on-site service?
Yes. In Austria and Germany we offer an on-site service – from installation and instruction through to repair. Please arrange appointments at kontakt@semperdeal.com.
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Datasheets & Downloads0
Is a user manual included?
Yes, the appropriate user manual is included with every device. You'll also find the manual on the respective product page in the "Downloads & Media" section. We'll gladly provide a digital version by email on request as well: kontakt@semperdeal.com.
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Where can I find software or apps for the devices?
You can obtain the software and apps for the devices from the respective manufacturers' websites. In addition, you'll find all software solutions from the individual manufacturers and products bundled in our "Software" section. If you have any questions about installation, we're happy to help: kontakt@semperdeal.com.
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Where can I find technical data sheets?
You'll find the technical data sheets directly on the respective product page in the "Downloads & Media" section. If you can't find a particular data sheet, we'll be happy to send it to you by email: kontakt@semperdeal.com.
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Training Courses0
Can I book training for a device I already own?
Yes. Training can also be booked for devices you already own – regardless of whether you purchased them from us. We also offer refresher courses. Simply contact us at kontakt@semperdeal.com.
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Technical Consulting0
Which device is right for my application?
We're happy to help. Just describe your application and we'll recommend the right device for you. You can reach us by email at kontakt@semperdeal.com, via chat, or by phone at +43 (0) 2252 53169.
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